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State Department Bets Big on Data-Driven Diplomacy

GovLoop

As part of the “substantive and technical expertise” competency, Foreign Service employees must develop “the ability to read, understand, create, and communicate data as information” and to identify “the strengths and weaknesses of various approaches based on data-driven analysis, as appropriate.”

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5 Generations in the Workplace: What You Need to Know

GovLoop

The Silent Generation, Baby Boomers, Generation X, Millennials, and Generation Z are all mingling in the office these days, and that can present a challenge when it comes to communicating effectively. Generational Communication Preferences: Do you know the preferred communication methods of each generation? Favorite

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How One Library Marketer Advocated for (and Got) an Additional Promotional Staff Member

Super Library Marketing

Nicole is now the Communications Coordinator for the Delaware County District Library, a five-branch system with a bookmobile and other outreach services. She had one Communication Specialist but was certain she needed more help. The first thing I did was sit down with my Communications Specialist and perform a job task audit.

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Inclusive Success Stories for Community Engagement

Social Pinpoint

This dedication is reflective in various initiatives, including active listening, diverse representation, accessible communication, and precinct-based approaches. Over 70 people attended the event, including staff, Councillors, community leaders, and members of Banyules RAP (Reconciliation Action Plan) Advisory Committee.

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What cyber lessons can the public sector learn from the recent M&S hack?

Open Access Government - Technology News

The definition of nationally significant cyber events are those with a substantial impact on the UK, including incidents that affect medium-sized organisations or which pose a considerable risk to large organisations or the public sector. Communications are being viewed as an area where M&S has performed well during the recent attack.

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OUR CHALLENGE

Disaster Planning and Emergency Management

Note, first, that in a disaster a government cannot help but spend money on it, and copiously; secondly that good planning and wise investments can avoid enormous losses and casualties; thirdly, that what I have just recounted is true for most other kinds of major disaster; and fourthly that we face bigger, more spectacular events in the future.

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Congratulations to the 2025 ICMA Distinguished Service Award Recipients

ICMA

We’re searching for interesting and insightful stories that can help others learn a memorable takeaway to serve their communities better.