Open Access Government - Technology News

SEPTEMBER 15, 2023

and NTT are transforming UK local council communication with phone-based Voice AI, addressing challenges in resident engagement across various community services Yet, despite a solid online presence, a substantial 60% of their interactions remain via the phone channel, and many do not have the resources to maintain efficiency.

Public Sector 64

Public Sector Communications Translation Operations 64

Google Public Sector

MARCH 4, 2021

In order to truly serve our diverse communities, we recognized language translation services would be required to offer truly equitable services to everyone. After looking at many other options, we decided to partner with SpringML and Google Cloud to leverage the AutoML Translation with other technologies such as our virtual agent.

Translation 52

Translation Community Engagement Management Public Service 52

GovLoop

FEBRUARY 20, 2024

When well-designed, it improves constituent experiences (CX) and promotes equity and engagement. A new term to some, “civic tech” relates to technology that directly facilitates CX, constituent experience or communication. Civic tech makes it easier for people to interact with government agencies.

Constituents 81

Constituents Urban Planning Communications Government Agency 81

AWS Public Sector Blog

JUNE 19, 2024

Citizens are increasingly engaging with public sector entities through digital surfaces and touchpoints. It can increase engagement with products, content, and the overall time spent on a website or app. Amazon Translate makes localization more efficient with broad language support for real-time use cases like chat.

Public Sector 75

Public Sector Translation Campaign Engagement 75

Open Access Government - Technology News

DECEMBER 19, 2023

It has been found to alleviate strain on health systems, giving people the opportunity to communicate with their care providers more easily than ever. For people living with chronic conditions, this can translate to enormous cost and time savings. International License.

Development 119

Development Translation Legislation Communications 119

Social Pinpoint

APRIL 21, 2024

You just perfected the virtual meeting, and now you’re looking to combine new online best practices with traditional engagement methods. Then we’ll discuss big lessons learned and emerging trends in digital+ engagement. How does digital engagement bring in new voices and improve outcomes?

Engagement 52

Engagement Housing Communications Outreach 52

AWS Public Sector Blog

JUNE 7, 2024

Breaking down the challenge to make heritage appealing to all The NCS Cloud Innovation for Communities (CIC) program team was tasked with making Singapore’s rich history and heritage more appealing across all generations through engaging experiences powered by cutting-edge technologies.

Public Sector 118

Public Sector Communications Translation Engagement 118

Social Pinpoint

APRIL 11, 2023

An effective community engagement strategy helps local governments to make more informed decisions. Not only does involving the public in decision-making help to create a shared vision for the community. We’ve uncovered 10 effective community engagement tips to help you elevate your strategy today.

Community Engagement 52

Community Engagement Local Government Engagement Government 52

Social Pinpoint

JANUARY 31, 2023

If you want to encourage citizens to tell their stories online, then you need to provide inclusive and welcoming community engagement experiences. A positive user experience (UX) encourages community members to communicate their values and priorities. To do that, you need to make sure that it’s easy to use and understand.

Community Engagement 52

Community Engagement Engagement Translation Communications 52

Open Access Government - Technology News

OCTOBER 20, 2022

On top of proactively seeking graduates with minimal experience, the AI industry has now reached a point where it is looking to bring in expertise from non-scientific or non-IT backgrounds in order to engage with and drive the technology forward.

Communications 145

Communications Translation Sustainability Engagement 145

Social Pinpoint

JANUARY 22, 2023

Recent digital evolution has sparked a growing conversation about how online engagement tools can motivate citizens to participate in democracy beyond election time and play an active role in shaping their future. Show the community why involvement matters. People aren’t born with a willingness to engage in public life.

Community Engagement 52

Community Engagement Engagement Social Media Translation 52

Google Public Sector

APRIL 9, 2024

Examples of Top Secret and Secret data include government personnel records, information around pending cyber threats, geospatial data used for maps, language translation in support of humanitarian efforts, and more. GDC Hosted is an air-gapped cloud solution built specifically for stringent security requirements, allowing U.S.

Public Sector 112

Public Sector Security Translation Government Agency 112

zencity

DECEMBER 20, 2021

We’ve put together 5 best practices for increasing digital survey effectiveness and engagement. This conversation can raise resident engagement levels with the survey, and in general. Digital community surveys provide more touchpoints for residents to engage and more data for local governments to use for decision making.

Engagement 52

Engagement Local Government Social Media Communications 52

zencity

DECEMBER 7, 2021

We are incredibly excited by what Tim, Andrew, Shasa and the Civil Space team have created, and thrilled to be adding the ability for cutting-edge, two-way, open engagement between governments and their residents to our leading suite of community engagement capabilities. The Importance of Community Engagement.

Community Engagement 52

Community Engagement Engagement Local Government Social Media 52

AWS Public Sector Blog

MARCH 28, 2024

For Medicaid agency call centers, there aren’t enough agents to support communication in all the languages requested by a state government. The translation services offered in several Medicaid agency call centers add several hours of wait time for those seeking care. Amazon Polly is used to create a voice file for the translated text.

Translation 80

Translation Constituents Public Sector Local Government 80

Open Access Government - Technology News

SEPTEMBER 16, 2024

The enhanced interactivity and responsiveness of these AI tools are specifically designed to boost student engagement and develop key competencies such as effective communication and strategic thinking. At Imperial, inclusivity is central to our educational approach.

Education 102

Education Communications Translation Development 102

Open Access Government - Technology News

JULY 22, 2024

By adopting these AI solutions, public sector organisations can ensure that individuals with cognitive difficulties receive the assistance they need to engage fully with public services and be independent. Assisting people who are hard of hearing AI can greatly improve public sector services for individuals who are deaf or hard of hearing.

Public Sector 89

Public Sector Public Transportation Public Service Communications 89

Rebuilding Place in Urban Space

DECEMBER 5, 2023

The second cohort of the county's Community Planning Lab wrapped up last month after the class spent weeks learning about urban development and design, planning and zoning, public engagement, affordable housing, transportation, land use and more. Citizen engaged planning practice. Photo: David Jackson, Park Record.

Engagement 52

Engagement Parks And Recreation Elected Officials Transportation 52

AWS Public Sector Blog

DECEMBER 3, 2024

These one-on-one consulting engagements have covered topics such as developing a Cloud Center of Excellence (CCoE) and maximizing profitability with AWS in public sector. These solutions included summarization, information extraction, sentiment analysis, topic classification, and data visualization.

Public Sector 59

Public Sector Translation Engagement Education 59

Grants4Good

NOVEMBER 8, 2024

Build and Strengthen Relationships with Government Officials Engagement with local, state, and federal representatives is crucial. This transparency and proactive communication can reinforce trust and encourage sustained or increased contributions. This translates to more funding being available to charitable organizations in 2025.

Nonprofit 98

Nonprofit Grant Writer Public Speaking Fundraising 98

Super Library Marketing

JANUARY 30, 2023

While inside the library, he decided to study communications in college. Years later, he is working in communications for a library, specifically as Director of Marketing and Communications for Capital Area District Libraries (CADL). But I favor the digital ones because they provide real-time reporting on engagement.”

Social Media 77

Social Media Press Release Communications Translation 77

Social Pinpoint

DECEMBER 5, 2022

Learn how you can also create positive project outcomes with your online community engagement platform of choice. DCTA needed a flexible suite of community engagement tools to carry this off in a short amount of time. The first installment will focus on effectively planning a public involvement initiative.

Transportation 52

Transportation Community Engagement Engagement Public Transportation 52

GovLoop

OCTOBER 30, 2024

As part of the “substantive and technical expertise” competency, Foreign Service employees must develop “the ability to read, understand, create, and communicate data as information” and to identify “the strengths and weaknesses of various approaches based on data-driven analysis, as appropriate.”

Social Media 64

Social Media Public Affairs Voting Translation 64

Open Access Government - Technology News

DECEMBER 9, 2022

This ensures that devices and the IT admin console can connect and communicate on demand. Though more engaging and effective because of this, it makes them more tempting to shady users and opportunists. Investing in VR and AR technology can translate to big rewards for companies looking to level up their customer experience.

Laws 105

Laws Management Security Translation 105

Eric Holdeman's Disaster Zone Podcast

NOVEMBER 19, 2024

On the way he has translated science into videos that inform and educate generations of people. His unforgettable experience on the mountain fueled a life-long desire to communicate his own story and those of other eyewitnesses in an independent dramatic documentary, “THE FIRE BELOW US: Remembering Mount St. A close encounter with Mt.

Translation 52

Translation Leadership Communications Engagement 52

Community and Economic Development Program of UNC

JULY 3, 2024

Worker voice and empowerment – Engaging workers in program design and implementation can identify challenges and resources that can be targeted to create more equitable systems. It also means encouraging more communication and deeper ties between the two practices to identify opportunities and challenges.

Economic Development 61

Economic Development Development Cultivation Engagement 61

AWS Public Sector Blog

SEPTEMBER 28, 2023

Research suggests EHRs translate into better quality and outcomes of care: organisations that implemented EHRs had 30% higher adherence to clinical guidelines, a 54% reduction in medication errors, and a 36% reduction in adverse drug events.

Public Sector 80

Public Sector Public Health Sustainability Translation 80

AWS Public Sector Blog

OCTOBER 16, 2024

Recognizing an opportunity to modernize, the Trust linked up with IBM Consulting for an innovative pilot project to digitize patient engagement channels using Amazon Web Services (AWS). Amazon Pinpoint offers targeted personalized communication at scale combined with two-way messaging.

Communications 64

Communications Engagement Operations Campaign 64

Google Public Sector

MARCH 21, 2024

Implementing multilingual support systems within healthcare services, which include translation services, bilingual healthcare providers, and multilingual educational materials, can bridge the communication gap. Language Support: Language and health literacy are key SDOH variables to support a patient’s access to care.

Housing 60

Housing Transportation Public Sector Social Services 60

AWS Public Sector Blog

NOVEMBER 15, 2024

The Amazon Transcribe API, StartTranscriptionJob , can be automatically engaged through Lambda functions to initiate transcription jobs for each uploaded file. Since communication with OpenSearch is done using HTTP requests, interacting with the cluster happens through requests such as PUT, GET, and DELETE.

Education 105

Education Implementation Management Translation 105

AWS Public Sector Blog

MAY 17, 2023

In this blog post, learn key takeaways from our engagements with public sector customers that can help you better prepare for this transformation. It is better to have the power to effectively communicate and measure your progress within the whole organization than to have a detailed plan that only fits a part of the organization.

Government 88

Government Public Sector Public Service Operations 88

Eric Holdeman's Disaster Zone Podcast

NOVEMBER 19, 2024

On the way he has translated science into videos that inform and educate generations of people. His unforgettable experience on the mountain fueled a life-long desire to communicate his own story and those of other eyewitnesses in an independent dramatic documentary, “THE FIRE BELOW US: Remembering Mount St. A close encounter with Mt.

Translation 52

Translation Leadership Communications Engagement 52

Grant Central USA

SEPTEMBER 28, 2023

Funding for Impact Successful grant applications translate to funds that can be channeled directly into programs and projects, enabling nonprofits to expand their reach and create a more significant impact within their communities. Certification serves as a mark of credibility and expertise.

Nonprofit 52

Nonprofit Grant Writer Sustainability Security 52

AWS Public Sector Blog

NOVEMBER 16, 2022

Omnichannel communications empower tax agencies to respond to taxpayer demand for digital engagement and offer more effective customer service on a 24/7 basis. Chatbots can even respond in multiple languages or translate speech to text using services like Amazon Transcribe.

Public Sector 59

Public Sector Local Government Supervision Operations 59

Grant Central USA

SEPTEMBER 21, 2023

By engaging with peers who share your passion for securing funding, you create a network of like-minded individuals who can offer support, advice, and collaborative opportunities. Participating in these chats allows you to engage with others in real-time, share insights, and build connections within the grant writing community.

Grant Writer 52

Grant Writer Social Media Nonprofit Engagement 52

Microsoft Public Sector

AUGUST 21, 2023

As Microsoft Teams is the primary tool for communication and collaboration, customers are looking to improve productivity by integrating their business processes directly into Microsoft Teams via third-party party (3P) applications or line-of-business (LOB)/homegrown application integrations. How will this affect me?

Public Sector 98

Public Sector Management Security Communications 98

Microsoft Public Sector

JULY 20, 2023

As Microsoft Teams is the primary tool for communication and collaboration, customers are looking to improve productivity by integrating their business processes directly into Microsoft Teams via third-party party (3P) applications or line-of-business (LOB)/homegrown application integrations.

Public Sector 97

Public Sector Security Management Communications 97