American City & Country

NOVEMBER 18, 2024

To gain a deeper understanding of this issue, we need to examine the multiple streams of data inundating real-time crime centers, including body and patrol vehicle cameras, traffic cameras, private commercial cameras, news reports, weather updates, 911 and 311 calls, social media feeds and law enforcement databases.

Laws 105

Laws Public Safety Social Media Community Engagement 105

Social Pinpoint

AUGUST 29, 2023

Artificial intelligence (AI) is already being used in community engagement across various industries and sectors. The intersection of AI and community engagement offers a promising horizon. And, it’s poised to have a significant impact on community engagement.

Community Engagement 98

Community Engagement Engagement Social Media Translation 98

Social Pinpoint

JANUARY 23, 2025

In todays landscape, having an online community engagement platform is essential to connect with your residents, gather feedback, and involve members in decision-making. However, simply having a community engagement platform isnt enough. These six tips will help you increase visibility and engagement for your projects.

Engagement 52

Engagement Campaign Community Engagement Social Media 52

zencity

MARCH 10, 2025

In todays digital-first world, local governments must effectively leverage social media to engage with their communities, enhance transparency, and build trust. Our recent Zencity Impact webinar, featuring experts from October Social Media, the City of Source

Social Media 52

Social Media Government Local Government Engagement 52

Social Pinpoint

APRIL 25, 2023

Are you taking advantage of social media to promote your online community engagement efforts? From keeping your community informed on your newest projects, promoting opportunities to participate, or closing the loop – social media can be incredibly helpful. What is Social Media Engagement?

Social Media 52

Social Media Community Engagement Engagement Communications 52

AWS Public Sector Blog

APRIL 17, 2024

Exacerbated by social media and the COVID-19 pandemic, these types of information threaten the well-being of patients and spark burnout among public officials. One of the most innovative features of Project Heal will be the platform’s ability to generate tailored communication responses to misleading information.

Public Health 219

Public Health Communications Social Media Education 219

Partnership for Public Service

JUNE 5, 2024

From social media metrics to economic indicators, vast amounts of data are generated every second that shape decisions and policies at all levels of government. For high-level federal communicators, the ability to understand and use data to communicate effectively is not just beneficial—it’s essential.

Communications 75

Communications Social Media Public Service Government Agency 75

Super Library Marketing

SEPTEMBER 19, 2022

This happened because we had a messy, unorganized internal communications strategy. If we were having problems getting information to staff about a fun event, we were really in trouble when it came to communicating the information they needed to do their work properly. Internal communications: marketing’s forgotten stepchild.

Communications 92

Communications Engagement Campaign Social Media 92

Partnership for Public Service

NOVEMBER 28, 2023

Recent Partnership polling suggests that an effective use of social media may help rebuild trust in government among young people, a key to recruiting the next generation of public servants to solve our nation’s pressing challenges. However, among those 18–24, this number jumped to 18%.

Social Media 40

Social Media Engagement Government Communications 40

Super Library Marketing

FEBRUARY 27, 2023

The woman represents public Wi-Fi, and the video is her library’s creative, engaging announcement that Wi-Fi is now available outside of the library building and in the parking lots. This video, and dozens more like it, are the work of the library’s Office of Communications and Marketing. Why is she so happy? It was my first book club!”

Campaign 111

Campaign Social Media Media Relations Communications 111

GovLoop

OCTOBER 30, 2024

As part of the “substantive and technical expertise” competency, Foreign Service employees must develop “the ability to read, understand, create, and communicate data as information” and to identify “the strengths and weaknesses of various approaches based on data-driven analysis, as appropriate.”

Social Media 64

Social Media Public Affairs Voting Translation 64

AWS Public Sector Blog

OCTOBER 16, 2023

First, the pandemic created a rise in e-learning solutions, as teachers and students adopted digital platforms for communicating, teaching and learning, and managing academic information. The education sector has gone through a transformative technological change in the last few years.

Education 321

Education Translation Social Media Communications 321

Super Library Marketing

JUNE 12, 2023

Now Renee gets to spend every day surrounded by books (and other great services, of course) in her role as Library Education and Communications Coordinator for the Law Library Victoria. The Law Library Victoria has an outstanding social media presence. It’s very popular, and the focus is more on general engagement.

Laws 98

Laws Social Media Communications Legislation 98

Super Library Marketing

SEPTEMBER 25, 2023

Your community is diverse. Some are seeing your social media posts. Then I take those lines and I post them across my social media channels and in my emails. Let’s say you’ve created an infographic to communicate the value of your library in the past year. I may use the lines exactly as they are in the post.

Social Media 119

Social Media Press Release Engagement Communications 119

Super Library Marketing

MARCH 25, 2024

I feel like this willingness to help others is common among library staff; libraries truly are a special place for community collaboration!” She’s now the Communications Coordinator at the Newberry Library , a non-circulating research and cultural archive library in Chicago. Lili still spends nearly every day at the library.

Social Media 97

Social Media Public Programs Communications Engagement 97

A Library Writer's Blog

JUNE 24, 2022

The IFLA Local History and Genealogy Section of the International Federation of Library Associations and Institutions (IFLA) invites proposals for papers highlighting innovative local history and genealogy projects and activities developed via social media channels. This event will be held online on August 23 at 16.00

Social Media 40

Social Media Engagement Communications Education 40

Open Access Government - Technology News

SEPTEMBER 25, 2024

Jonty Fletcher, Marketing Manager at Synertec Ltd , focuses on the benefits and challenges of adopting multi-channel communications Multi-channel communications are something that people need to think about. Every day, we receive texts, emails, messages, social media notifications, news updates and letters through our door.

Communications 52

Communications Social Media Engagement Local Government 52

Super Library Marketing

FEBRUARY 19, 2024

One of the best ways to find your library marketing soulmates… the ones who will nod sympathetically when you talk about how hard it is to get engagement on your social media posts or how your co-workers expect you to make a flyer for every single program is at a conference.

Social Media 103

Social Media Fundraising Outreach Communications 103

zencity

NOVEMBER 30, 2021

Social media has the power to positively impact civic engagement. It is an opportunity for local governments to increase engagement, to get more equitable community feedback and reach more residents, and to help build trust with the community by more easily meeting them where they are.

Engagement 52

Engagement Social Media Local Government Community Engagement 52

Super Library Marketing

AUGUST 22, 2022

But in my work with libraries, I try to pay attention to engagement rates and post length. But you can do two other things to improve your library’s Twitter engagement. Include rich media in your post, like photos, graphics, and video. There are other caption tricks that help with Instagram post engagement.

Social Media 132

Social Media Engagement Communications Education 132

Super Library Marketing

JANUARY 16, 2023

Frank Steely Library on the campus of Northern Kentucky University, where she serves as Communications and Marketing Manager. Additionally, Instagram is where the majority of NKU’s other social media accounts are the most active.”. One of her favorites is the University of Kentucky’s social media accounts.

Social Media 98

Social Media Campaign Accountability Engagement 98

GovLoop

NOVEMBER 21, 2023

Know When Engagement Matters (and Doesn’t) Agencies develop many digital tools for constituent engagement, but sometimes the best response is…silence. According to Summer Xiao , Deputy CIO in Houston’s Project Management Office, “The public actually doesn’t want to engage with you.” How do we get more feedback?

Engagement 59

Engagement Constituents Social Media Leadership 59

zencity

JULY 12, 2023

Social media has significantly changed the communication landscape, bringing government leaders closer to the people they serve and building trust between them. Almost overnight, Threads , the new social network competitor to Twitter launched by Meta and Instagram, has reached a critical mass of users.

Local Government 98

Local Government Social Media Government Accountability 98

Super Library Marketing

NOVEMBER 7, 2022

This was the first-ever pre-conference workshop for the Library Marketing and Communications Conference , which returned in all its in-person glory. We must make print collateral, send emails, schedule social media posts, attend meetings, make press releases, do outreach events, and then attend more meetings. Threats to funding.

Social Media 98

Social Media Press Release Communications Strategic Planning 98

GovLoop

FEBRUARY 10, 2023

They want to easily navigate and find information on your website or social media, to respond to citizen surveys, learn when meetings are so they can attend, and find the right contact person so they can ask questions. That means it’s time to strategize on how you can boost your citizen engagement. 22, at 2 p.m.

Engagement 52

Engagement Social Media Constituents Outreach 52

Social Pinpoint

JULY 18, 2023

When it comes to collecting authentic and high-quality data, mandatory registration for your community engagement site can prove to be a valuable tool. The mandatory registration process requires individuals to provide their personal details before participating in community activities.

Community Engagement 52

Community Engagement Implementation Engagement Social Media 52

Super Library Marketing

MAY 8, 2023

Photo courtesy Cincinnati and Hamilton County Public Library In my freshman year of college, a woman came to my Intro to Communications class to talk about the future of the Internet. It’s likely your news and social media feeds have been filled with chatter about Chat Generated Paragraph Techniques or ChatGPT.

Social Media 93

Social Media Outreach Communications Campaign 93

Social Pinpoint

JANUARY 22, 2023

Recent digital evolution has sparked a growing conversation about how online engagement tools can motivate citizens to participate in democracy beyond election time and play an active role in shaping their future. Show the community why involvement matters. So, how do we help citizens discover more opportunities to shape their future?

Community Engagement 52

Community Engagement Engagement Social Media Translation 52

Social Pinpoint

AUGUST 24, 2023

With the rise of technology, online community engagement has become a powerful tool for public participation. But how can we foster community engagement among the younger generation? How should we define ‘youth’ in our community? Why should we engage with the youth in our community?

Community Engagement 52

Community Engagement Engagement Social Media Education 52

GovLoop

DECEMBER 9, 2022

Let’s say you launch a constituent engagement initiative and within one year you see a significant rise across various metrics: website hits, comments received and event registrations. For Alanna Reed, San Antonio’s Director of Communications and Engagement, numbers tell only part of the story. Do you call it a success?

Constituents 59

Constituents Social Media Communications Engagement 59

zencity

FEBRUARY 23, 2023

One of the most common challenges shared with us by our local government partners is around communication efforts. First, the need to communicate effectively and compellingly. We are here to augment your communication efforts with a suite of new Zencity tools to make Comms work more efficient, effective, and impactful.

Press Release 52

Press Release Social Media Parks And Recreation Communications 52

Partnership for Public Service

FEBRUARY 28, 2024

In December, the Partnership for Public Service hosted a virtual event with Jason Love, a program analyst and award coordinator at the Department of Health and Human Services, to share how federal communicators can shape positive narratives about government and amplify agency success stories. Here are three key takeaways: 1.

Communications 40

Communications Public Affairs Coordinator Social Media 40

Super Library Marketing

JULY 3, 2023

I’ll never forget a conversation I had at the Library Marketing and Communications Conference. Everyone just thinks I sit around playing on social media.” Create an internal communications plan to explain, in simple terms, how promotions work to make their job easier. I feel like I work on an island,” she told me.

Social Media 90

Social Media Management Communications Cultivation 90

Super Library Marketing

SEPTEMBER 12, 2022

Rebecca Kilde is the communication and marketing coordinator for IFLS Library System in western Wisconsin. For our libraries, we wanted to increase circulation and engagement. We wanted people to engage with one of our wonderful librarians.”. This particular project was so good, that it deserves an entire post.

Social Media 98

Social Media Campaign Public Face Engagement 98

Super Library Marketing

JUNE 26, 2023

Burnout is real , especially for communicators. Nearly 75 percent of people working in marketing and communications say they experience burnout. Resist the temptation to look at your library’s social media accounts when you’re not on call. We were told that productivity equals worth. 7: Celebrate success. that do well.

Social Media 92

Social Media Communications Management Accountability 92

Social Pinpoint

FEBRUARY 6, 2023

Learn how you can also create positive project outcomes with your online community engagement platform of choice. DCTA’s ambitious public involvement project required a flexible suite of online community engagement tools to easily gather informed feedback from residents. Keep your public engagement “hub” up to date.

Engagement 52

Engagement Community Engagement Transportation Communications 52

Super Library Marketing

JANUARY 30, 2023

While inside the library, he decided to study communications in college. Years later, he is working in communications for a library, specifically as Director of Marketing and Communications for Capital Area District Libraries (CADL). But I favor the digital ones because they provide real-time reporting on engagement.”

Social Media 90

Social Media Press Release Communications Translation 90