Partnership for Public Service

SEPTEMBER 30, 2024

The Partnership for Public Service , in collaboration with Deloitte , convened federal customer experience and technology leaders for a roundtable conversation on how generative artificial intelligence, or GenAI, can transform how the government engages and serves its customers and stakeholders.

Engagement 52

Engagement Public Service Government Communications 52

Partnership for Public Service

NOVEMBER 28, 2023

While bridging this alarming gap in trust and representation requires a comprehensive systemic approach, one effective strategy involves improving the ways in which federal agencies share information with the public, particularly by delivering relevant messages through appropriate channels.

Social Media 52

Social Media Engagement Government Communications 52

Partnership for Public Service

NOVEMBER 25, 2024

To productively move forward, it is important to incorporate self-awareness and engage others, competencies included in the Partnership for Public Service’s Public Service Leadership Model. Great job” lands differently than “You stayed calm when engaging with a difficult customer and helped find a solution.

Leadership 59

Leadership Public Service Engagement Communications 59

Partnership for Public Service

NOVEMBER 13, 2024

Recently, the Partnership for Public Service has applied a more inclusive and participatory approach to the way it measures the employee experience. In making this shift, the Partnership learned five key elements to developing employee experience evaluations that reflect the views and perspectives of staff and leadership across the organization.

Leadership 59

Leadership Cultivation Public Service Engagement 59

Partnership for Public Service

JULY 14, 2022

New research by the Partnership for Public Service and BCG shows that many federal agencies are struggling to improve employee engagement, with leaders and the workforce facing an array of challenges that include transitioning to new ways of working due the fallout from COVID-19 pandemic. out of 100, a 4.5 out of 100, a 4.5

Engagement 52

Engagement Leadership Communications Public Service 52

Partnership for Public Service

AUGUST 2, 2023

Improving the experiences of federal employees can lead to better experiences for federal customers, according to “ The good government connection: Linking the federal employee and customer experiences ,” a new report from the Partnership for Public Service with support from Medallia.

Engagement 52

Engagement Public Service Implementation Leadership 52

Partnership for Public Service

NOVEMBER 20, 2024

During times of change, these career executives are a source of stability, bridging gaps in mission and service delivery, serving as stewards of agency workforces and resources, and directly communicating with and supporting incoming political leadership. Learn more about Engaging Others 3. Learn more about Leading Change 4.

Leadership 59

Leadership Government Public Service Stewardship 59

Partnership for Public Service

JULY 19, 2022

On Wednesday, July 13, the Partnership for Public Service and Boston Consulting Group released the 2021 Best Places to Work in the Federal Government ® rankings, the most comprehensive assessment of how federal employees view their jobs and workplaces. To address those challenges, we need an engaged workforce. out of 100.

Engagement 52

Engagement Public Service Leadership Government 52

GovLoop

JUNE 14, 2024

The NextGen Public Service Award nominations are open , and we need your help to find government workers who have made a positive impact in their workplace. NextGen Public Service Award Categories Manager of the Year: This category recognizes a manager or supervisor who goes above and beyond for their team and individual contributors.

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Government Public Service Communications Constituents 102

Partnership for Public Service

APRIL 27, 2023

Federal agencies are increasingly adopting innovative methods, like agile , that prioritize iteration and user experience to transform digital service delivery and better serve the American public. Employee Engagement. Leadership Engagement. Communication. Communicate clearly that progress takes time.

Leadership 98

Leadership Public Service Communications Engagement 98

Partnership for Public Service

SEPTEMBER 25, 2024

This is a lost opportunity to excite applicants about public service. Communicating with applicants? Delayed communication frustrates applicants, but mistaken messages—like generic notifications that don’t apply to an applicant’s situation—dissuade qualified talent from considering future positions in government.

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Coordinator Public Service Leadership Management 59

Partnership for Public Service

NOVEMBER 7, 2023

Benefits for leaders based on the Public Service Leadership Model DiSC assessments are particularly beneficial in the development of two competencies of the Public Service Leadership Model: becoming self-aware and engaging others.

Leadership 52

Leadership Public Service Engagement Development 52

AWS Public Sector Blog

SEPTEMBER 30, 2024

It’s critical for anyone invested in the future of public service. This assistant could draft policies, answer public inquiries, and create reports in seconds. Community engagement – Engage with citizens to gather feedback on AI-enhanced services and foster a transparent dialogue about AI’s role in public service.

Local Government 75

Local Government Government Public Sector Public Service 75

American City & Country

SEPTEMBER 18, 2024

When they buy technology, cities and counties will often face multiple issues, says Dean Cunningham , segment development manager, Public Safety at Axis Communications , a company that produces network cameras, access control systems, network audio devices and other IP networking solutions for physical security and video surveillance applications.

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Government Public Safety Local Government Public Sector 110

Open Access Government - Technology News

JULY 22, 2024

AI has huge potential to address these challenges by improving user experiences, supporting inclusive working methods, and building better public services. It can help the public sector become more accessible and better cater to individuals with diverse disabilities. But how can this be achieved?

Public Sector 59

Public Sector Public Transportation Public Service Communications 59

Partnership for Public Service

OCTOBER 30, 2024

“This supervisory training helps drive engagement by teaching managers how to effectively set clear goals, give constructive criticism, recognize achievements and identify areas for development,” said Elias Hernandez, SBA’s chief human capital officer. But this is still a challenging issue for many agencies.

Management 52

Management Supervision Accountability Engagement 52

Partnership for Public Service

MAY 15, 2023

Furthermore, federal leaders are stewards of the public’s trust , so when they model trust practices for their teams, those teams connect with and engage the public more effectively. These practices draw from “The Speed of Trust” and connect closely with the values and competencies of our Public Service Leadership Model.

Public Service 98

Public Service Leadership Accountability Communications 98

Google Public Sector

MARCH 4, 2024

Transforming Public Service: How AI is Redefining Public Health and Labor Services : Delve into real-world examples of how AI is streamlining public services and delivering impactful results.

Public Sector 64

Public Sector Education Government Agency Public Service 64

Partnership for Public Service

JUNE 12, 2024

However, in today’s dynamic and fast-paced work environment, this approach inhibits innovation, staff engagement and organizational flexibility, which are key factors for success in modern organizations. appeared first on Partnership for Public Service. Here are three tips for leading without formal authority: 1.

Leadership 52

Leadership Communications Public Service Engagement 52

Microsoft Public Sector

OCTOBER 23, 2024

Teams : Recommends controls for more secure communication and collaboration within Microsoft Teams. The ScubaGear team is looking to expand into further M365 services in the future. Stay Connected with the Microsoft Public Sector Tech Community Continue the conversation on advancing technology in government and public services.

Security 136

Security Public Sector Regulations Implementation 136

AWS Public Sector Blog

APRIL 25, 2024

We faced a common challenge for public sector organizations: How to hire, train, and retain people with the skills to make better digital services. Clearly communicate the impact and value of public sector work We took time to hone our message for digital roles. Visit the AWS Institute

Public Sector 81

Public Sector Public Service Communications Development 81

Partnership for Public Service

SEPTEMBER 14, 2023

The “ States of Our Union ,” a new resource created by the Center for Presidential Transition ® and Deloitte, identifies what presidential transition teams can do when planning for a new administration—or a second term—to engage different levels of government.

Outreach 52

Outreach Coordinator Housing Engagement 52

AWS Public Sector Blog

JULY 23, 2024

State Department’s Coordinator for International Communications and Information Policy, Ambassador Stephen Lang; the British Embassy’s Deputy Head of Mission, James Roscoe, MVO; and the Italian Embassy’s Deputy Chief of Mission, Alessandro Gonzalez. Dobriansky, G7 partners discussed ways to align AI governance strategies.

Government 84

Government Public Sector Government Agency Implementation 84

Partnership for Public Service

NOVEMBER 15, 2023

Three leadership actions within your Circle of Influence The Public Service Leadership Model offers three actions you and your team can take to navigate a government shutdown, all of which fall within your circle of influence. The post Preparing to lead through a government shutdown appeared first on Partnership for Public Service.

Government 59

Government Leadership Supervision Public Service 59

American City & Country

AUGUST 28, 2024

Louis struggle with resource constraints and grapple with the significant challenges cities face in balancing budgets, maintaining public services and managing infrastructure needs. Regularly updating financial models and engaging in long-term fiscal strategy development can provide a clearer roadmap for sustainability.

Government 72

Government Budgeting Public Sector Sustainability 72

American City & Country

SEPTEMBER 5, 2024

This issue often arises from a lack of clarity and communication regarding payment requirements and deadlines, leading to confusion and missed payments. The complexity of fee structures for services such as permits, fines and licenses also complicates the payment process for both citizens and the agencies collecting these payments.

Government 98

Government Local Government Implementation Public Service 98

Partnership for Public Service

AUGUST 7, 2024

Allen also communicated the why , inspiring his staff to serve and buoying them by having their back and letting them know how important their contributions were. How might I lift my team’s spirits and motivate them to higher levels of engagement? What can I do to help my team move forward amid uncertainty?

Management 52

Management Public Service Communications Engagement 52

American City & Country

AUGUST 16, 2024

With a focus on streamlining processes and improving employee retention in the face of hiring challenges, the HR team recognized a strong need to better engage with and provide consistent feedback to employees and managers alike.

Management 52

Management Public Sector Communications Accountability 52

Partnership for Public Service

AUGUST 29, 2023

Indeed, our research on trust in government tells us that spotlighting individual federal employees who serve the public can help bridge the trust gap. Share the positive experiences people have when they engage with your agency. Use plain language on your website and in agency communications.

Government 52

Government Legislation Communications Economic Development 52

Partnership for Public Service

JANUARY 29, 2024

The Partnership’s Federal Innovation Council is a community of career leaders from across the federal government. Each member enacts or enables transformative civic innovation, and together, they demonstrate the promise of engaged public service. Government service is sexy (yes, we said it!),

Public Service 52

Public Service Sustainability Accountability Communications 52

Microsoft Public Sector

MAY 24, 2023

Public sector organizations are facing a generational shift in their workforce. On one hand, they are experiencing the impact of the “silver tsunami”, the mass retirement of baby boomers who have been the backbone of public service for decades.

Public Sector 96

Public Sector Communications Engagement Security 96

Partnership for Public Service

SEPTEMBER 3, 2024

America is at an inflection point, with public trust in government continuing its overall decline since the 1960s. Public servants are working to reverse this decline , improving how people engage with federal services, from filing taxes, renewing a passport, or signing up for Social Security benefits.

Budgeting 52

Budgeting Strategic Planning Leadership Government 52

First State Insights

OCTOBER 4, 2021

Katelyn Andrews, Director of Public Policy at LiveOn NY, speaks with Troy Mix, Associate Director of the University of Delaware's Institute for Public Administration (IPA), about public policy priorities for aging and older adults and her vision for the future of long-term care.

Public Administration 52

Public Administration Public Policy Advocacy Legislation 52

Microsoft Public Sector

OCTOBER 24, 2024

Teams : Recommends controls for more secure communication and collaboration within Microsoft Teams. The ScubaGear team is looking to expand into further M365 services in the future. Stay Connected with the Microsoft Public Sector Tech Community Continue the conversation on advancing technology in government and public services.

Security 64

Security Public Sector Regulations Implementation 64

GovLoop

DECEMBER 19, 2022

Less Engaged (or Maybe Not). A recent study by the Partnership for Public Service found that Gen Z civil servants have little tolerance for traditional bureaucracy. The Partnership for Public Service notes Gen Z has a reputation for being socially conscious and wanting to give back. ” A Search for Belonging.

Cultivation 69

Cultivation Public Service Leadership Management 69

GovLoop

JULY 19, 2023

But it’s challenging to gauge in the public sector, where the goals are complex and quantitative measures cannot always reflect the values of an agency’s mission and public service. Engage everyone in the process. Plan and Communicate Watching your employees’ every move is a mistake. “It

Constituents 52

Constituents Elected Officials Communications Operations 52

GovLoop

AUGUST 1, 2024

Customs and Border Protection Prakhar Bajpai, Senior Data Scientist, City of Austin & 2023 NextGen Public Service Award Winner Meeting Your Constituents Where They Are: Exploring Multi-Channel CX Concepts With so many ways to connect with citizens, it essential to have a strategy in place for support multi-channel efforts.

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Leadership Management Implementation Constituents 59