Rebuilding Place in Urban Space

APRIL 22, 2024

Public facing civic assets--libraries, parks, schools, sustainable mobility programs like walking, biking, and transit, Safe Routes to School, public markets, farmers markets, etc. at farmers and public markets. These kinds of ideas can be extended to other public facing programs.

Parks And Recreation 52

Parks And Recreation Engagement Urban Planning Campaign 52

Super Library Marketing

SEPTEMBER 12, 2022

Rebecca Kilde is the communication and marketing coordinator for IFLS Library System in western Wisconsin. For our libraries, we wanted to increase circulation and engagement. We wanted people to engage with one of our wonderful librarians.”. This particular project was so good, that it deserves an entire post.

Social Media 98

Social Media Campaign Public Face Engagement 98

GovLoop

DECEMBER 6, 2022

Skowera not only sees engagement benefits from offering virtual options, but also environmental and budgetary advantages. They also implemented an artificial intelligence (AI) chatbot to allow constituents to communicate with the office outside business hours. Engagement as an Agency-wide Priority. Get the guide. Favorite.

Constituents 59

Constituents Parks And Recreation Outreach Engagement 59

GovLoop

MAY 12, 2023

Skowera not only sees engagement benefits from offering virtual options, but also environmental and budgetary advantages. They also implemented an artificial intelligence (AI) chatbot to allow constituents to communicate with the office outside business hours. Get the guide Favorite

Constituents 52

Constituents Parks And Recreation Outreach Engagement 52

Microsoft Public Sector

JULY 20, 2023

As Microsoft Teams is the primary tool for communication and collaboration, customers are looking to improve productivity by integrating their business processes directly into Microsoft Teams via third-party party (3P) applications or line-of-business (LOB)/homegrown application integrations.

Public Sector 97

Public Sector Security Management Communications 97

GovLoop

MAY 9, 2024

Public-facing employees offering feedback on constituent experiences. Accessibility redesigns based on empirical evidence and public input. Key elements of data-driven CX include: Data sharing among agencies to promote consistency and save time. Officials using demographically representative data.

Public Face 52

Public Face Constituents Leadership Government Agency 52