AWS Public Sector Blog

JANUARY 9, 2024

By leveraging AWS to develop the next generation of EdTech solutions, these startups aim to address education challenges such as student engagement, financial literacy, student health and well-being, upskilling, and operational inefficiencies. The 10-week Accelerator program kicks off this week at Amazon’s Headquarters in Seattle.

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Education Engagement Sustainability Development 351

AWS Public Sector Blog

NOVEMBER 27, 2023

Data Friendly Space is creating a generative AI-powered virtual assistant for humanitarian staff operating in fast-paced, rapidly changing environments. This will improve audience engagement with the Institute and with each other to collaborate and solve real problems facing their communities and the world.

Nonprofit 331

Nonprofit Implementation Engagement Communications 331

AWS Public Sector Blog

MARCH 21, 2023

A state government optimized operations with Quantiphi Quantiphi is a technology company that solves problems using AI and data science, and a state government’s department recently had one such problem. This operational upgrade will help the department staff benefit from the insights and efficiencies.

Public Sector 246

Public Sector Nonprofit Operations Local Government 246

AWS Public Sector Blog

NOVEMBER 15, 2024

Amazon OpenSearch Service is a managed service that makes it easy to deploy, operate, and scale OpenSearch clusters in the AWS Cloud. The Amazon Transcribe API, StartTranscriptionJob , can be automatically engaged through Lambda functions to initiate transcription jobs for each uploaded file.

Education 264

Education Implementation Management Translation 264

Partnership for Public Service

JUNE 5, 2024

For high-level federal communicators, the ability to understand and use data to communicate effectively is not just beneficial—it’s essential. Federal communicators play a vital role in delivering accurate and meaningful information to the public, stakeholders and decision-makers.

Communications 75

Communications Social Media Public Service Government Agency 75

AWS Public Sector Blog

SEPTEMBER 2, 2022

Public safety agencies must understand and address the specific needs of their constituents among a diverse group of communities. To address community needs, agencies must consider interoperability. Agencies around the country use the Vitals TM App to improve how they engage with at-risk individuals in their community.

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Constituents Laws Public Safety Public Sector 246

American City & Country

NOVEMBER 18, 2024

One of the primary challenges is the daily influx of “real time” data that could significantly enhance situational awareness during operations. It can help law enforcement agencies transform data into actionable intelligence, streamlining operations and enhancing overall situational awareness. Navigating the information flood.

Laws 105

Laws Public Safety Social Media Community Engagement 105

AWS Public Sector Blog

DECEMBER 15, 2022

Services such as real estate land title searches, emergency services, and more need to be operational in times of need. Taking the time to plan for incidents ahead of time saves crucial operational time for teams during an incident. Collaborate with right teams – Use chat channels to streamline communication during incidents.

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Security Management Communications Public Sector 246

AWS Public Sector Blog

MARCH 8, 2023

The 11 startups selected to the Accelerator are: Brenna is a mobile app that streamlines communication between registered nurses (RNs) and family members of residents in aged care facilities. VaxApp is an immunisation management platform aimed at improving access and uptake of vaccinations.

Public Sector 246

Public Sector Communications Public Health Coordinator 246

AWS Public Sector Blog

OCTOBER 16, 2024

Like many healthcare providers, University Hospitals Coventry and Warwickshire (UHCW) NHS Trust , which manages two major hospitals and serves a population of more than one million, has operated with legacy technology that relies heavily on phone calls and manual processes for contacting patients.

Communications 162

Communications Engagement Operations Campaign 162

AWS Public Sector Blog

SEPTEMBER 30, 2024

With RAG-enhanced LLMs, government departments can: Provide citizens with answers that reflect the latest laws and data Create policies informed by the most recent research and statistics Ensure public communications are not only articulate but also accurate Following are a couple of examples of how these technologies are making a real difference.

Local Government 189

Local Government Government Public Sector Public Service 189

Open Access Government - Technology News

SEPTEMBER 15, 2023

and NTT are transforming UK local council communication with phone-based Voice AI, addressing challenges in resident engagement across various community services Yet, despite a solid online presence, a substantial 60% of their interactions remain via the phone channel, and many do not have the resources to maintain efficiency.

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Public Sector Communications Translation Operations 64

AWS Public Sector Blog

JULY 18, 2023

Blackbaud Raiser’s Edge NXT® is a leading customer relationship management (CRM) software used by nonprofits to communicate with donors and drive fundraising programs. With improved data insights, nonprofits can personalize communications with constituents, strengthen donor relationships, enhance operational efficiencies, and more.

Nonprofit 130

Nonprofit Fundraising Constituents Public Sector 130

Open Access Government - Technology News

NOVEMBER 14, 2024

With faster and more reliable mobile internet, residents can improve access to online services, engage with remote education, and take part in digital banking, all factors that are important in the modern world. The Shared Rural Network (SRN) initiative SRN is a joint project between the government and mobile network operators.

Communications 52

Communications Government Education Engagement 52

AWS Public Sector Blog

SEPTEMBER 8, 2022

From fundraising insights to beneficiary intelligence, to personalized communications, your nonprofit’s data can better support the activities that drive funding and resources toward your mission. The alumni team then uses the data hub to analyze alumni engagement data and identify potential program ambassadors.

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Fundraising Nonprofit Public Sector Communications 130

AWS Public Sector Blog

NOVEMBER 15, 2023

There, she managed and directed day-to-day operations and formulated and implemented policies to achieve the department’s mission. He has considerable expertise in strategic technology, portfolio management, solution delivery, software engineering, integration, and operations.

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Public Sector Leadership Economic Development Development 182

AWS Public Sector Blog

JUNE 19, 2024

Citizens are increasingly engaging with public sector entities through digital surfaces and touchpoints. It can increase engagement with products, content, and the overall time spent on a website or app. Step Functions orchestrates a series of automated tasks, managing the flow of operations.

Public Sector 189

Public Sector Translation Campaign Engagement 189

AWS Public Sector Blog

FEBRUARY 27, 2023

At the request of standby organizations Help.NGO and Information Technology Disaster Resource Center (ITDRC), the AWS Disaster Preparedness and Response team assisted with response operations across a variety of functions in the aftermath of Hurricane Ian.

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Nonprofit Disaster Response Government Public Sector 130

AWS Public Sector Blog

NOVEMBER 29, 2022

This data helps customers make better decisions to support operational cost optimization and net zero carbon targets. hello energy , from Rotterdam, Netherlands, offers a software-as-a-service (SaaS) solution that enables real estate owners to engage tenants and stakeholders to connect and create energy-positive buildings.

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Sustainability Public Sector Transportation Development 219

AWS Public Sector Blog

MAY 17, 2023

In this blog post, learn key takeaways from our engagements with public sector customers that can help you better prepare for this transformation. Enable your organization to scale the planning efforts and push the vision and top-down goals towards the operational leaders.

Government 221

Government Public Sector Public Service Operations 221

GovLoop

OCTOBER 30, 2024

As part of the “substantive and technical expertise” competency, Foreign Service employees must develop “the ability to read, understand, create, and communicate data as information” and to identify “the strengths and weaknesses of various approaches based on data-driven analysis, as appropriate.”

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Social Media Public Affairs Voting Translation 64

AWS Public Sector Blog

SEPTEMBER 14, 2023

Operational since November 2022, as part of AWS’s total investment of INR 1,36,500 crores (US $16.4 With AWS, the Indian government can enhance its delivery of services to citizens, and develop digital public infrastructure, thereby enhancing government-citizen engagement, empowering citizens, and driving better governance.

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Government Public Sector Security Development 208

AWS Public Sector Blog

JULY 12, 2023

These solutions maintain the integrity of communications between cloud applications and internet of thing (IoT) devices. MindLink , based in London, UK, provides a cloud-based ultra-secure, chat messaging platform specifically designed for international and inter-agency mission operations for defence and intelligence customers.

Public Sector 147

Public Sector Security Operations Development 147

AWS Public Sector Blog

JUNE 7, 2023

These new TTMs, available now, provide topic-specific workshops designed to complement standard PTP engagement. Cloud Enablement Engine (CEE) When businesses undergo a major change in operations, they need a plan. CFO Cloud Conversations (CCC) AWS succeeds when our partners succeed.

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Public Sector Engagement Development Management 130

GovLoop

FEBRUARY 20, 2024

When well-designed, it improves constituent experiences (CX) and promotes equity and engagement. A new term to some, “civic tech” relates to technology that directly facilitates CX, constituent experience or communication. Civic tech makes it easier for people to interact with government agencies.

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Constituents Urban Planning Communications Translation 81

AWS Public Sector Blog

SEPTEMBER 27, 2023

Public health agencies know that modernizing their technology infrastructure is necessary to avoid disruptions to program operations and create new opportunities to serve their constituents. Section 1: The User Interface Layer is the part of the solution that end users engage with.

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Public Health Accountability Leadership Management 200

Microsoft Public Sector

FEBRUARY 21, 2024

To assist in this, Microsoft and CISA will also be providing the Microsoft Expanded Cloud Log Implementation Playbook which will provide an in-depth look at each of the new log events and how they can be used to support hunting and incident response operations at your organization.

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Security Implementation Communications Campaign 140

Open Access Government - Technology News

JUNE 25, 2024

By utilising monitoring technology and automation, can help the property sector meet its ESG and sustainability targets as energy usage within buildings can be monitored to ensure it is operating at peak efficiently, becoming more environmentally friendly while lowering costs for tenants and homeowners.

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Implementation Operations Sustainability Financial Management 122

AWS Public Sector Blog

NOVEMBER 16, 2022

Despite the central role of tax agencies in supporting state economies and local communities, many are challenged with legacy systems that lack flexibility and functionality. Omnichannel communications empower tax agencies to respond to taxpayer demand for digital engagement and offer more effective customer service on a 24/7 basis.

Public Sector 147

Public Sector Local Government Supervision Operations 147

Social Pinpoint

NOVEMBER 6, 2022

Closing the loop with a comprehensive community engagement report shows respect and encourages further participation. It’s important to show that you are listening to your community. A community engagement report is a vital tool for building trust and creating transparency in the public participation process.

Community Engagement 52

Community Engagement Engagement Public Safety Communications 52

American City & Country

SEPTEMBER 18, 2024

When they buy technology, cities and counties will often face multiple issues, says Dean Cunningham , segment development manager, Public Safety at Axis Communications , a company that produces network cameras, access control systems, network audio devices and other IP networking solutions for physical security and video surveillance applications.

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Government Public Safety Local Government Public Sector 110

AccessE11

OCTOBER 5, 2022

But imagine if you could implement a digital municipal citizen engagement solution for your community. One that looks to improve your residents’ engagement and overall satisfaction, and also benefit by handling more service requests with shorter turnaround times.

Engagement 52

Engagement Implementation Local Government Government 52

Google Public Sector

APRIL 25, 2024

This statement underscores the growing significance of AI and particularly gen AI, in transforming government operations. Enhanced Engagement: Sullivan County is utilizing gen AI solutions powered by Google Cloud to enhance citizen interactions. AI and generative AI are moving from nice-to-have to must-have."

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Public Sector Constituents Strategic Planning Implementation 106

AWS Public Sector Blog

DECEMBER 15, 2022

Now, agencies can build upon these changes by modernizing their systems with intelligent automation—transitioning from reactive to proactive engagements with their citizens. To learn more about how AWS can support your DMV’s modernization efforts with Amazon Connect, reach out to our team.

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Constituents Outreach Communications Engagement 130

AWS Public Sector Blog

MARCH 26, 2024

Imagine you are an observer in an operating theatre. Stewarding and operating My Health Record is one way we do this. It captures data relating to every aspect of a person’s medical history and engagement across the healthcare system, from birth to end-of-life.

Leadership 195

Leadership Stewardship Public Sector Sustainability 195

AWS Public Sector Blog

MAY 9, 2023

A CCoE can help public sector organizations effectively manage their businesses operations and deliver value to their customers and communities. Identify and engage key stakeholders – Organizations should identify and engage key stakeholders in the CCoE, such as IT leaders, business unit leaders, and subject experts.

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Public Sector Security Communications Implementation 130

Partnership for Public Service

JULY 14, 2022

New research by the Partnership for Public Service and BCG shows that many federal agencies are struggling to improve employee engagement, with leaders and the workforce facing an array of challenges that include transitioning to new ways of working due the fallout from COVID-19 pandemic. out of 100, a 4.5 percentage point drop from 2020.

Engagement 40

Engagement Leadership Communications Public Service 40