GovLoop

FEBRUARY 20, 2024

When well-designed, it improves constituent experiences (CX) and promotes equity and engagement. A new term to some, “civic tech” relates to technology that directly facilitates CX, constituent experience or communication. Civic tech makes it easier for people to interact with government agencies.

Constituents 81

Constituents Urban Planning Communications Government Agency 81

Social Pinpoint

NOVEMBER 16, 2022

Building community consensus goes hand in hand with increasing your social capital and your overall social license. However, more and more organizations are discovering that social license to operate is becoming more important to obtain and harder to gain. There is a difference between informing and engaging.

Engagement 52

Engagement Community Engagement Social Media Development 52

Partnership for Public Service

JULY 19, 2022

The 2021 Best Places to Work government-wide employee engagement and satisfaction score decreased 4.5 Partnership President and CEO Max Stier kicked off the event by congratulating the agency leaders for the great work they do to boost employee engagement and satisfaction. To address those challenges, we need an engaged workforce.

Engagement 52

Engagement Public Service Leadership Government 52

American City & Country

SEPTEMBER 18, 2024

When they buy technology, cities and counties will often face multiple issues, says Dean Cunningham , segment development manager, Public Safety at Axis Communications , a company that produces network cameras, access control systems, network audio devices and other IP networking solutions for physical security and video surveillance applications.

Government 110

Government Public Safety Local Government Public Sector 110

Bang the Table

DECEMBER 24, 2021

Now that we’ve more than a year to examine exactly how governments are doing in a time like no other – let’s take a moment to unpack our most burning question: “How has the community engagement landscape changed?” The post How has community engagement changed in the last two years?

Community Engagement 40

Community Engagement Engagement Sustainability Government 40

AWS Public Sector Blog

OCTOBER 16, 2024

Like many healthcare providers, University Hospitals Coventry and Warwickshire (UHCW) NHS Trust , which manages two major hospitals and serves a population of more than one million, has operated with legacy technology that relies heavily on phone calls and manual processes for contacting patients.

Communications 64

Communications Engagement Operations Campaign 64

AWS Public Sector Blog

SEPTEMBER 19, 2023

By leveraging AWS to develop the next generation of GovTech technology, the startups aim to address justice and public safety challenges, such as increasing community engagement, deterring crime, and reducing recidivism. 911 call centers are facing unprecedented challenges, with high call volumes, legacy technology, and short staffing.

Public Safety 135

Public Safety Public Sector Laws Supervision 135

American City & Country

NOVEMBER 18, 2024

One of the primary challenges is the daily influx of “real time” data that could significantly enhance situational awareness during operations. It can help law enforcement agencies transform data into actionable intelligence, streamlining operations and enhancing overall situational awareness. Navigating the information flood.

Laws 104

Laws Public Safety Social Media Community Engagement 104

Open Access Government - Technology News

NOVEMBER 14, 2024

With faster and more reliable mobile internet, residents can improve access to online services, engage with remote education, and take part in digital banking, all factors that are important in the modern world. The Shared Rural Network (SRN) initiative SRN is a joint project between the government and mobile network operators.

Communications 52

Communications Government Education Engagement 52

Barrett & Greene

MAY 8, 2023

by Dawa Hitch, Communication and Public Engagement Director, Asheville, North Carolina. In historically disenfranchised communities, trust in government is low and there needs to be an emphasis on empowered decision making. This process helped us to hone in on communication and public engagement.

Government 52

Government Public Safety Communications Engagement 52

American City & Country

AUGUST 22, 2024

Communication plays a critical role in modernization projects. With decades of experience helping government agencies modernize their systems—from streamlining back-office operations to building automation—the theme that connects all successful projects is an emphasis on open and honest communication.

Government Agency 52

Government Agency Implementation Government Communications 52

Eric Holdeman's Disaster Zone Podcast

NOVEMBER 21, 2023

In this podcast we examine the current status of policies and best practices associated with non-military drone operations here in the United States. In this podcast we examine the current status of policies and best practices associated with non-military drone operations here in the United States.

Coordinator 52

Coordinator Public Safety Communications Engagement 52

GovLoop

NOVEMBER 1, 2023

The past several years have taught government about the importance of collaborative, virtual technology that allows employees to engage and excel from anywhere. It should be seamless and secure, available across one communications platform. Cybersecurity must be at the core of any virtual communications platform.

Government 59

Government Communications Security Engagement 59

Partnership for Public Service

APRIL 27, 2023

Three keys to launching a human-centered internal digital transformation are employee engagement, strong leadership and transparent communication. Employee Engagement. Leadership Engagement. Communication. Communicate clearly that progress takes time.

Leadership 98

Leadership Public Service Communications Engagement 98

Open Access Government - Technology News

JUNE 25, 2024

By utilising monitoring technology and automation, can help the property sector meet its ESG and sustainability targets as energy usage within buildings can be monitored to ensure it is operating at peak efficiently, becoming more environmentally friendly while lowering costs for tenants and homeowners.

Implementation 122

Implementation Operations Sustainability Financial Management 122

Microsoft Public Sector

FEBRUARY 21, 2024

To assist in this, Microsoft and CISA will also be providing the Microsoft Expanded Cloud Log Implementation Playbook which will provide an in-depth look at each of the new log events and how they can be used to support hunting and incident response operations at your organization.

Security 140

Security Implementation Communications Campaign 140

Google Public Sector

APRIL 25, 2024

This statement underscores the growing significance of AI and particularly gen AI, in transforming government operations. Enhanced Engagement: Sullivan County is utilizing gen AI solutions powered by Google Cloud to enhance citizen interactions. AI and generative AI are moving from nice-to-have to must-have."

Public Sector 90

Public Sector Constituents Strategic Planning Implementation 90

American City & Country

OCTOBER 8, 2024

Once the internal team has a clear vision and a unified desired end result, it is then time to engage with the market,” Mitchell explains. He urges governments to keep the communications lines open with vendors. The following link has some Iron Mountain case studies in all sectors of the economy.

Public Sector 110

Public Sector Management Implementation Development 110

Open Access Government - Technology News

OCTOBER 22, 2024

Avoiding another CrowdStrike Traditional operating systems, such as Windows, have complex architectures that are susceptible to system-wide failures and rely heavily on software updates and patches from a whole suite of third-party companies that can, and have, introduced new issues.

Budgeting 96

Budgeting Security Public Transportation Sustainability 96

AccessE11

FEBRUARY 20, 2024

In the current landscape of municipal management, the shift towards digital engagement tools for managing citizen feedback has become increasingly crucial. Citizens are looking for ways to engage with their local governments that align with their daily use of technology.

Local Government 52

Local Government Engagement Social Media Management 52

Microsoft Public Sector

AUGUST 20, 2024

GPT-4o, engineered for speed and efficiency, is a ground-breaking, multimodal OpenAI model that integrates text, vision, and audio capabilities to transform how users interact with large language models through more natural and engaging experiences.

Implementation 86

Implementation Public Sector Government Agency Government 86

AWS Public Sector Blog

SEPTEMBER 30, 2024

With RAG-enhanced LLMs, government departments can: Provide citizens with answers that reflect the latest laws and data Create policies informed by the most recent research and statistics Ensure public communications are not only articulate but also accurate Following are a couple of examples of how these technologies are making a real difference.

Local Government 75

Local Government Government Public Sector Public Service 75

AccessE11

NOVEMBER 21, 2023

Having a revolving door of dissatisfied employees not only disrupts the continuity of service but also imposes considerable financial and operational strains. Operational Disruptions Beyond the financial aspect, turnover disrupts the smooth operation of government services.

Local Government 52

Local Government Budgeting Engagement Operations 52

Eric Holdeman's Disaster Zone Podcast

JULY 13, 2021

One segment of our community that is using drones more and more includes the television media. This podcast is an interview with Greg Thies, News Operations Manager at King Television in Seattle, a NBC affiliate. One segment of our community that is using drones more and more includes the television media.

Operations 52

Operations Communications Education Engagement 52

AWS Public Sector Blog

MARCH 21, 2023

A state government optimized operations with Quantiphi Quantiphi is a technology company that solves problems using AI and data science, and a state government’s department recently had one such problem. This operational upgrade will help the department staff benefit from the insights and efficiencies.

Public Sector 98

Public Sector Nonprofit Operations Local Government 98

AccessE11

JUNE 20, 2023

When a resident makes a request or submits an issue, the software automates the entire logging, assignment, and communication process. The seamless, automated communication provided by these software solutions ensures that residents receive updates and notifications throughout the entire process, from issue submission to resolution.

Management 52

Management Communications City Manager Implementation 52

AccessE11

JANUARY 2, 2024

AccessE11 is proud to be at the forefront of modernizing the municipal space, ensuring we keep a focused approach on improving the citizen engagement and issue management process. It is reshaping the delivery of services and how operations are conducted. The result is enhanced efficiency and significant cost savings.

Engagement 52

Engagement Sustainability Local Government Operations 52

AWS Public Sector Blog

JULY 18, 2023

Blackbaud Raiser’s Edge NXT® is a leading customer relationship management (CRM) software used by nonprofits to communicate with donors and drive fundraising programs. With improved data insights, nonprofits can personalize communications with constituents, strengthen donor relationships, enhance operational efficiencies, and more.

Nonprofit 52

Nonprofit Fundraising Constituents Public Sector 52

Google Public Sector

APRIL 9, 2024

Mandiant Public Sector Security Operations: The team behind GDC Hosted’s security is powered by Mandiant expertise, with industry-leading cyber advisement, detection and response, and proactive security engagement to meet the highest standards for GDC Hosted. Cryptography: The platform also uses CNSA 2.0

Public Sector 116

Public Sector Security Translation Government Agency 116

Open Access Government - Technology News

OCTOBER 24, 2023

It has quickly progressed to become the leading interactive digital solution for communication, service delivery and end user engagement between health professionals and the community. DCB0129 – Clinical Risk Management: This provides evidence of the clinical safety of our Health and communication app.

Communications 59

Communications Social Media Security Engagement 59

American City & Country

AUGUST 16, 2024

With a focus on streamlining processes and improving employee retention in the face of hiring challenges, the HR team recognized a strong need to better engage with and provide consistent feedback to employees and managers alike. Leverage automation : By leveraging automation, the HR department significantly enhanced efficiency.

Management 52

Management Public Sector Communications Accountability 52

AWS Public Sector Blog

JANUARY 9, 2024

By leveraging AWS to develop the next generation of EdTech solutions, these startups aim to address education challenges such as student engagement, financial literacy, student health and well-being, upskilling, and operational inefficiencies. The 10-week Accelerator program kicks off this week at Amazon’s Headquarters in Seattle.

Education 140

Education Engagement Sustainability Development 140

Open Access Government - Technology News

SEPTEMBER 12, 2023

With the rise of COVID-19 in 2020, telephone fundraising experienced a significant boost , with fundraising agencies reporting an increase in engagement from callers who suddenly had the time and willingness to talk on the phone during lockdown. Is telephone fundraising still relevant? Most notably, the Cloud.

Fundraising 59

Fundraising Communications Stewardship Outreach 59

AccessE11

MARCH 14, 2024

This transition not only promises to streamline operations but also to significantly enhance decision-making through real-time data and insights. A shift that not only enhances the efficiency and accuracy of municipal operations but also elevates the speed at which critical decisions are made.

Strategic Planning 69

Strategic Planning City Manager Elected Officials Operations 69

GovLoop

AUGUST 30, 2024

But ironically, when we at Granicus interact with agency analysts and operators, they almost see their agency as a data desert [because information is] often stored in … detached and even uncooperative systems.” The second guiding principle is to remember that good solutions call for personalization — which requires data.

Outreach 52

Outreach Constituents Engagement Budgeting 52

GovLoop

OCTOBER 26, 2023

Government employees don’t operate in a vacuum. It takes teamwork — and a lot of it — to keep agencies operating, meeting missions and providing for constituents. At AmeriCorps, that meant embedding DEIA in human resources and strategic plans and engaging with all stakeholders. “We

Strategic Planning 119

Strategic Planning Government Employee Constituents Engagement 119

Open Access Government - Technology News

AUGUST 15, 2022

Dr Francis Gaffney, Senior Director – Mimecast Labs & Future Operations at Mimecast, charts the road to quantum-enabled cybersecurity. Based on the values of quantum mechanics, quantum computers use rapidly emerging technology to effortlessly process complex algorithms. NIST Post-Quantum Cryptography standardisation process.

Security 105

Security Implementation Communications Development 105