AWS Public Sector Blog

SEPTEMBER 19, 2023

By leveraging AWS to develop the next generation of GovTech technology, the startups aim to address justice and public safety challenges, such as increasing community engagement, deterring crime, and reducing recidivism. created a software-as-a-service (SaaS) solution for Intelligent Digital Evidence Management Systems (iDEMS).

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AWS Public Sector Blog

JANUARY 10, 2024

“The new AWS Skills to Jobs Tech Alliance in West Virginia continues our global mission of working across government, education, and nonprofits to support organizations and their enduring need for highly qualified talent that is critical to future growth,” said Valerie Singer, general manager of AWS Worldwide Public Sector Global Education.

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AWS Public Sector Blog

DECEMBER 15, 2022

As an IT leader for digital citizen services, you need to automate incident management runbooks. With this mental model in mind, here are the three steps to implement it in practice, starting with an existing asset: your incident management runbook. 1) Place current incident management runbook as documents in AWS Systems Manager.

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Security Management Communications Public Sector 246

AWS Public Sector Blog

JANUARY 25, 2024

FOLX runs on AWS and relies on the AWS Cloud to power important services such as content delivery, website hosting, partner integrations, data storage, identity management, and serverless tasks. FOLX now serves tens of thousands of patients across the US, offering virtual primary care, gender-affirming care, and mental health services.

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Nonprofit Communications Engagement Social Services 317

AWS Public Sector Blog

APRIL 10, 2024

By listing on AWS Marketplace , Coursera has been able to extend the adoption of its targeted content and engaging learning formats to foster continuous skill development for lifelong learners. The courses span critical professional skills such as project management, development, leadership, and more.

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Development Education Public Sector Engagement 317

Social Pinpoint

JANUARY 23, 2025

In todays landscape, having an online community engagement platform is essential to connect with your residents, gather feedback, and involve members in decision-making. However, simply having a community engagement platform isnt enough. These six tips will help you increase visibility and engagement for your projects.

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AWS Public Sector Blog

JANUARY 9, 2024

By leveraging AWS to develop the next generation of EdTech solutions, these startups aim to address education challenges such as student engagement, financial literacy, student health and well-being, upskilling, and operational inefficiencies. The 10-week Accelerator program kicks off this week at Amazon’s Headquarters in Seattle.

Education 351

Education Engagement Sustainability Development 351

Super Library Marketing

SEPTEMBER 19, 2022

This happened because we had a messy, unorganized internal communications strategy. If we were having problems getting information to staff about a fun event, we were really in trouble when it came to communicating the information they needed to do their work properly. Internal communications: marketing’s forgotten stepchild.

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Social Pinpoint

AUGUST 29, 2023

Artificial intelligence (AI) is already being used in community engagement across various industries and sectors. The intersection of AI and community engagement offers a promising horizon. And, it’s poised to have a significant impact on community engagement.

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AWS Public Sector Blog

APRIL 17, 2024

The result is a prototype that uses machine learning (ML) and generative artificial intelligence (AI) to transform the public health communications landscape by giving officials the tools they need to keep their communities informed and safe. Screenshot of the communication generation prototype described in this post.

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AWS Public Sector Blog

NOVEMBER 10, 2023

Instead of managing more than 400 individual connections with laboratories and other clinical entities, the California Department of Public Health (CDPH) partnered with Manifest MedEx to integrate that data from 20 million-plus total messages, as of June 2023, into SaPHIRE. Where can we go from here?

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American City & Country

NOVEMBER 18, 2024

The data deluge: Challenges of managing and analyzing information In the modern law enforcement landscape, the emergence of real-time crime centers has opened possibilities and presented significant challenges. On the other hand, managing and analyzing this vast array of data poses significant complexities.

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AWS Public Sector Blog

MARCH 8, 2023

The 11 startups selected to the Accelerator are: Brenna is a mobile app that streamlines communication between registered nurses (RNs) and family members of residents in aged care facilities. It coordinates complex clinical care pathways for a range of chronic conditions, managing medication schedules, creating care plans, and more.

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Public Sector Communications Public Health Coordinator 246

American City & Country

AUGUST 16, 2024

According to a 2024 survey by public sector HR management company, NEOGOV , which explored the effects of the ongoing hiring crisis on the public sector, 33% of agencies report impacts to service. And while the number of citizens increases, the local sheriff’s office is faced with a familiar challenge: an ongoing shortage of officers.

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Management Public Sector Communications Accountability 94

Partnership for Public Service

OCTOBER 30, 2024

Good performance management should be happening year-round. But for too many employees and managers, the annual review and goal-setting process—if it happens at all—is the only time they think about performance management. The agency also provides support for supervisors throughout the year.

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AWS Public Sector Blog

NOVEMBER 3, 2023

Empowering individuals with ownership of their own data Starting in July 2023, hundreds of staff at the Homeless Outreach Program Integrated Care System ( HOPICS ) began using Kiip to store documents, complete forms and applications, and streamline communications with incoming customers.

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AWS Public Sector Blog

OCTOBER 10, 2024

These organizations play a pivotal role in promoting environmental sustainability through advocacy, conservation projects, community engagement, and research. This transformation enhances their impact and communication and diversifies income sources, making them more effective in successfully driving towards their missions.

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AWS Public Sector Blog

SEPTEMBER 2, 2022

Public safety agencies must understand and address the specific needs of their constituents among a diverse group of communities. With 30 years of experience in law enforcement, Janeé Harteau, CEO of Vitals Aware , is an expert on the importance of information when law enforcement engages with the public.

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AWS Public Sector Blog

OCTOBER 16, 2023

First, the pandemic created a rise in e-learning solutions, as teachers and students adopted digital platforms for communicating, teaching and learning, and managing academic information. The education sector has gone through a transformative technological change in the last few years.

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Education Translation Social Media Communications 321

GovLoop

DECEMBER 13, 2022

Many GovLoop readers say it is, but they also say that the real problem is not bad workers, but poor management. In a recent survey of GovLoop community, more than 50% of respondents report having observed quiet quitting at their workplace, with a third of respondents saying there are many people quietly quitting. But how to do that?

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Management Communications Engagement 75

AWS Public Sector Blog

JULY 10, 2024

However, customers who use cloud-based managed services leveraging Amazon Web Services (AWS), see opportunities for modernization of MOC subsystems. Using AWS ML services, the platform balances customer order priority, fleet, spacecraft, and system constraints to optimize collection planning and link management.

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AWS Public Sector Blog

JULY 23, 2024

State Department’s Coordinator for International Communications and Information Policy, Ambassador Stephen Lang; the British Embassy’s Deputy Head of Mission, James Roscoe, MVO; and the Italian Embassy’s Deputy Chief of Mission, Alessandro Gonzalez. Dobriansky, G7 partners discussed ways to align AI governance strategies.

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Open Access Government - Technology News

SEPTEMBER 25, 2024

Jonty Fletcher, Marketing Manager at Synertec Ltd , focuses on the benefits and challenges of adopting multi-channel communications Multi-channel communications are something that people need to think about. The question is, which method works best in communicating to the recipient? What are multi-channel communications?

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Communications Social Media Engagement Local Government 52

AWS Public Sector Blog

JULY 18, 2023

Blackbaud Raiser’s Edge NXT® is a leading customer relationship management (CRM) software used by nonprofits to communicate with donors and drive fundraising programs. With improved data insights, nonprofits can personalize communications with constituents, strengthen donor relationships, enhance operational efficiencies, and more.

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AWS Public Sector Blog

FEBRUARY 22, 2024

Screenshot example of an Adda247 classroom showing a teacher presenting and attendees engaging in the discussion through live chat, powered by the Amazon IVS Chat SDK. When students are trying to understand new concepts, it’s very beneficial for them to be able to communicate with the teacher verbally,” said Panwar.

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Eric Holdeman's Disaster Zone Podcast

NOVEMBER 29, 2022

Communications in disasters has always been an issue—across the board. In this podcast we dive into what makes communications so difficult in a disaster and how having communications options and redundancy is critical. Communications in disasters has always been an issue—across the board. Today’s guest is James Clevenger.

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Communications Education Engagement Management 52

AWS Public Sector Blog

SEPTEMBER 27, 2023

Cloud migrations and microservices can create opportunities for WIC administrators and technologists to plug-and-play solutions that assist beneficiaries with WIC applications, case management, reduced administrative burden, and engagement in their health, while continuing to leverage their current technical solutions.

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AWS Public Sector Blog

JUNE 19, 2024

Citizens are increasingly engaging with public sector entities through digital surfaces and touchpoints. It can increase engagement with products, content, and the overall time spent on a website or app. Step Functions orchestrates a series of automated tasks, managing the flow of operations.

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AWS Public Sector Blog

OCTOBER 16, 2024

Like many healthcare providers, University Hospitals Coventry and Warwickshire (UHCW) NHS Trust , which manages two major hospitals and serves a population of more than one million, has operated with legacy technology that relies heavily on phone calls and manual processes for contacting patients.

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AWS Public Sector Blog

SEPTEMBER 30, 2024

With RAG-enhanced LLMs, government departments can: Provide citizens with answers that reflect the latest laws and data Create policies informed by the most recent research and statistics Ensure public communications are not only articulate but also accurate Following are a couple of examples of how these technologies are making a real difference.

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GovLoop

DECEMBER 20, 2023

More than two-thirds of federal employees still work remotely to some degree, according to a November 2023 Office of Personnel Management survey. To make sure employees are best equipped to communicate and collaborate, agencies need four collaboration elements in place.

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Communications Security Engagement Management 105

American City & Country

NOVEMBER 1, 2024

This is due to younger generation voters engaging on platforms like X, Instagram and TikTok, and with half of all U.S. It’s critical for governments to make their presence known, and intentionally engage with their residents to build a high level of trust. So, how do local governments activate on this?

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Social Media Local Government Government Laws 58

GovLoop

FEBRUARY 27, 2024

During the latest New Supervisors in Government Community of Practice session, “How to Manage an Inclusive Team,” we spoke with Priscilla Stallings, Chief Inclusion Officer, State of Minnesota, who shared insight and advice on creating a team where everyone feels valued and respected. ET, “How to Keep Your Team Engaged.”

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Management Communications Engagement Government 72

Open Access Government - Technology News

SEPTEMBER 15, 2023

and NTT are transforming UK local council communication with phone-based Voice AI, addressing challenges in resident engagement across various community services Yet, despite a solid online presence, a substantial 60% of their interactions remain via the phone channel, and many do not have the resources to maintain efficiency.

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American City & Country

NOVEMBER 5, 2024

That means they need ample resources and training to ensure they’re fully equipped to keep their communities safe when disasters unfold. Let’s explore how firefighters can use risk management strategies to stay prepared and build trust with the folks they’re responsible for protecting. Why does trust matter?

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Disaster Response Coordinator Cultivation Education 68

Disaster Planning and Emergency Management

OCTOBER 21, 2022

From memory he recited to me a catalogue of omissions, oversights and failures in managing the risks. The real problem is that the British emergency planning, management and response system is fragmented and incomplete. They are managed by the country's local resilience forums. It lacks a national emergency operations centre.

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AWS Public Sector Blog

NOVEMBER 29, 2022

BlocPower uses its software for analysis, leasing, project management, and monitoring of urban clean energy projects. hello energy , from Rotterdam, Netherlands, offers a software-as-a-service (SaaS) solution that enables real estate owners to engage tenants and stakeholders to connect and create energy-positive buildings.

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