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Easing Communications With Civic Engagement Solutions

State Tech Magazine

How to improve citizen engagement,” says Matthew Kaiser, communications and marketing director for Fairfax, Va. It’s a challenge cities everywhere deal with all the time. What can a local government do to help its citizens become more involved?”

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Unified Communications Boosts Productivity for Government Employees

State Tech Magazine

Cisco’s unified communications platform has been key to keeping employees productive and engaged. “It Unified communications delivers integrated voice and video calling, messaging, file sharing, collaboration and other capabilities. In Jefferson County, N.Y., It’s proving indispensable for state and…

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Library Reveals Inner Secrets of Award-Winning Marketing Campaigns… Now You Can Replicate Them!

Super Library Marketing

The woman represents public Wi-Fi, and the video is her library’s creative, engaging announcement that Wi-Fi is now available outside of the library building and in the parking lots. This video, and dozens more like it, are the work of the library’s Office of Communications and Marketing. Why is she so happy? It was my first book club!”

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Using Online Community Engagement to Empower Older Adults

Social Pinpoint

Online community engagement has truly transformed how we connect, communicate, and access information. In this article, we will explore how to combat these challenges by sharing five ways to empower online community engagement in older adults. How Should We Define ‘Older Adults’ in Our Community?

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Indiana BMV Builds on Three Pillars to Drive up CX

GovLoop

“I used to say that people went to an Indiana Bureau of Motor Vehicles office with a box lunch and a copy of ‘War and Peace’ and hoped not to finish both of them before somebody noticed they were there,” Daniels said in a 2015 interview with Reason magazine. In 2019, the average visit time was 13 minutes, 4 seconds.

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Library Marketer Shares Brilliant 4-Step Plan for Getting Press Coverage and Building Personal Relationship With Media

Super Library Marketing

When the Communications Manager role was created at FCPL in 2021 I jumped at the chance to use my skills and experience to promote the library to a wider audience.” Like many of you, Leslie is a marketing and communications department of one. It’s a great mix of literary humor, art, and community.

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How to Build a Culture of Safety — May Bonus Episode

Open Space Radio: Parks and Recreation Trends

The May issue of Parks & Recreation magazine is out now, and on today’s bonus episode of Open Space Radio, we’re diving deeper into the feature article, “Building a Culture of Safety for Aquatic Facilities,” by Stephanie Shook, CPRP, the senior product manager of aquatics and instructors for the American Red Cross.