GovPilot

APRIL 9, 2024

In the complex world of local governance , the role of local government officials reaches far beyond policy making and administrative duties. Officials are the conduits by which communities seek representation and progress.

Press Release 52

Press Release Local Government Constituents Government 52

GovPilot

MARCH 4, 2024

Local government officials are invaluable when it comes to ensuring their community is run in an organized, efficient, and positive manner, proving to be indispensable for several reasons.

Local Government 52

Local Government Leadership Government Public Sector 52

zencity

JULY 12, 2023

Social media has significantly changed the communication landscape, bringing government leaders closer to the people they serve and building trust between them. Here are four things every state and local government leader needs to know about Threads to be a successful early mover: Register your username(s) right away.

Local Government 98

Local Government Social Media Government Accountability 98

zencity

JANUARY 3, 2022

It’s a new year, which means our team is here to share the local government conferences we’re most excited for in 2022. But by mid-year, as things began opening up, we were back in action in person, happy to see so many of our local government friends and colleagues! 10 Best Local Government Conferences 2022.

Local Government 52

Local Government Government City Manager Engagement 52

Open Access Government - Technology News

SEPTEMBER 15, 2023

and NTT are transforming UK local council communication with phone-based Voice AI, addressing challenges in resident engagement across various community services Yet, despite a solid online presence, a substantial 60% of their interactions remain via the phone channel, and many do not have the resources to maintain efficiency.

Public Sector 64

Public Sector Communications Translation Operations 64

Social Pinpoint

JUNE 5, 2023

In today’s digital world, online platforms and digital engagement tools have played a significant role in connecting communities closer together with their local and federal governments. Why is data protection and privacy important in community engagement? Key principles of data protection.

Community Engagement 52

Community Engagement Engagement Regulations Security 52

GovPilot

DECEMBER 21, 2022

Despite public enthusiasm, oftentimes local governments have a difficult time protecting the endangered animal and plant species in their area, and communicating to constituents exactly why the loss of these species is so problematic. Many Americans throughout the nation care to save and protect endangered species.

Local Government 52

Local Government Constituents Government Communications 52

zencity

DECEMBER 20, 2021

Community surveys are as old as the opinions they collect. Local governments have long relied on surveys for good reason. We’ve put together 5 best practices for increasing digital survey effectiveness and engagement. This conversation can raise resident engagement levels with the survey, and in general.

Engagement 52

Engagement Local Government Social Media Communications 52

AccessE11

OCTOBER 5, 2022

But imagine if you could implement a digital municipal citizen engagement solution for your community. One that looks to improve your residents’ engagement and overall satisfaction, and also benefit by handling more service requests with shorter turnaround times.

Engagement 52

Engagement Implementation Local Government Government 52

zencity

DECEMBER 7, 2021

We are incredibly excited by what Tim, Andrew, Shasa and the Civil Space team have created, and thrilled to be adding the ability for cutting-edge, two-way, open engagement between governments and their residents to our leading suite of community engagement capabilities. The Importance of Community Engagement.

Community Engagement 52

Community Engagement Engagement Local Government Social Media 52

zencity

NOVEMBER 30, 2021

Social media has the power to positively impact civic engagement. It is an opportunity for local governments to increase engagement, to get more equitable community feedback and reach more residents, and to help build trust with the community by more easily meeting them where they are.

Engagement 52

Engagement Social Media Local Government Community Engagement 52

American City & Country

SEPTEMBER 18, 2024

When they buy technology, cities and counties will often face multiple issues, says Dean Cunningham , segment development manager, Public Safety at Axis Communications , a company that produces network cameras, access control systems, network audio devices and other IP networking solutions for physical security and video surveillance applications.

Government 111

Government Public Safety Local Government Public Sector 111

GovLoop

FEBRUARY 20, 2024

Civic tech makes it easier for people to interact with government agencies. When well-designed, it improves constituent experiences (CX) and promotes equity and engagement. A new term to some, “civic tech” relates to technology that directly facilitates CX, constituent experience or communication.

Constituents 81

Constituents Urban Planning Communications Government Agency 81

Citizen Lab

APRIL 12, 2023

Local governments are constantly seeking new ways to engage with their communities. In recent years, community engagement platforms have become vital tools for local governments to connect with their residents.

Community Engagement 52

Community Engagement Local Government Engagement Communications 52

GovPilot

JULY 13, 2023

In our ever-changing, complex world, clear and effective communication from local governments is not just a necessity — it’s the lifeblood keeping communities engaged, informed, and empowered. Press releases play a pivotal role in making this happen.

Press Release 52

Press Release Government Agency Government Community Engagement 52

Microsoft Public Sector

MAY 2, 2023

To successfully enable a hybrid work environment where employees feel heard and valued, public sector agencies ought to prioritize employee engagement and communication, create a culture of openness and transparency and ensure that their employees have access to the appropriate tools and resources for flexible work.

Local Government 97

Local Government Government Public Sector Strategic Planning 97

AccessE11

SEPTEMBER 6, 2023

Citizen satisfaction is not just a buzzword; it’s an essential metric for evaluating the performance of local governments. Research indicates that a staggering 72% of citizens are interested in utilizing online government services. One of the most significant obstacles is the complexity of user interfaces.

Local Government 52

Local Government Outreach Engagement Voting 52

AccessE11

FEBRUARY 20, 2024

In the current landscape of municipal management, the shift towards digital engagement tools for managing citizen feedback has become increasingly crucial. In today’s digital era, the expectation for convenient, accessible, and responsive government services is at an all-time high.

Local Government 52

Local Government Engagement Social Media Management 52

American City & Country

AUGUST 22, 2024

For state and local government leaders, technology modernization projects are often viewed as monumental undertakings characterized by complexity and uncertainty. Communication plays a critical role in modernization projects.

Government Agency 52

Government Agency Implementation Government Communications 52

AccessE11

NOVEMBER 21, 2023

Uncovering the Challenge In the landscape of local government, municipal staff satisfaction presents a significant yet often underappreciated challenge. In the context of local government, where budgets are already stretched thin, these expenses can be particularly burdensome.

Local Government 52

Local Government Budgeting Engagement Operations 52

GovLoop

NOVEMBER 17, 2023

Most state and local governments face the challenges of updating access to services, streamlining internal workflows, and modernizing IT infrastructure. You leave the existing system in place, doing what it’s supposed to do, but modernize engagement [with it],” Oskuie explained. And it can show results in a matter of weeks.

Local Government 52

Local Government Communications Social Services Constituents 52

AWS Public Sector Blog

SEPTEMBER 19, 2023

By leveraging AWS to develop the next generation of GovTech technology, the startups aim to address justice and public safety challenges, such as increasing community engagement, deterring crime, and reducing recidivism. 911 call centers are facing unprecedented challenges, with high call volumes, legacy technology, and short staffing.

Public Safety 135

Public Safety Public Sector Laws Supervision 135

American City & Country

SEPTEMBER 5, 2024

Delinquent payments not only disrupt cash flow but also require additional resources for tracking and collection, which can strain already limited government resources. This issue often arises from a lack of clarity and communication regarding payment requirements and deadlines, leading to confusion and missed payments. Another 19.6%

Government 98

Government Local Government Implementation Public Service 98

zencity

FEBRUARY 23, 2023

But if the community doesn’t know about it, the park might remain empty, and residents will be left wondering how their tax dollars are spent or just oblivious to the new green space they could enjoy. One of the most common challenges shared with us by our local government partners is around communication efforts.

Press Release 52

Press Release Social Media Parks And Recreation Communications 52

Barrett & Greene

NOVEMBER 11, 2024

When we originally wrote the book, we were aware of a sea of writing that ballyhooed the potential of performance management to cure what ailed state and local government. If numbers used in performance measurement systems are thrown wildly off by a forest fire, flood or hurricane, for example, it is important to communicate that.

Legislation 52

Legislation Communications Management Sustainability 52

Social Pinpoint

DECEMBER 5, 2022

Learn how you can also create positive project outcomes with your online community engagement platform of choice. DCTA needed a flexible suite of community engagement tools to carry this off in a short amount of time. The first installment will focus on effectively planning a public involvement initiative.

Transportation 52

Transportation Community Engagement Engagement Public Transportation 52

GovLoop

JUNE 4, 2024

It matters whether someone has a positive or negative experience transitioning from traditional, face-to-face interactions with agencies to more digital outreach, said Chris Dilley, CTO State and Local Government at Service Now, a company that helps organizations deliver experiences that constituents expect.

Constituents 52

Constituents Local Government Outreach Engagement 52

American City & Country

AUGUST 28, 2024

A fiscal cliff, a term that underscores the urgency and potential abruptness of the financial crisis, occurs when local governments experience a sudden and severe economic downturn due to declining revenues and increasing expenditures. Recent economic shifts have intensified these issues. What is a fiscal cliff?

Government 72

Government Budgeting Public Sector Sustainability 72

Open Access Government - Technology News

NOVEMBER 14, 2024

Some of the seven locations include Bontddu, Llanelltyd, Penmaenpool, and parts of Snowdonia National Park, the boosts in connectivity are expected to benefit local residents, businesses and community services. The Shared Rural Network (SRN) initiative SRN is a joint project between the government and mobile network operators.

Communications 52

Communications Government Engagement Education 52

AccessE11

JANUARY 2, 2024

As we begin our new year, we can reflect on the important moments in the municipal government space with our municipal year in review. The world of local government is constantly changing. The most significant development in city governments is the application of generative AI.

Engagement 52

Engagement Sustainability Local Government Operations 52

GovLoop

JUNE 12, 2024

The website offers: Video messages from governors Research and resources Opportunities to take action Links to related meetings and events Cyber News Feed State and local agencies have made cybersecurity a top priority for 2024. Local governments are a big target for cyberattacks and often don’t have the resources of federal agencies.

Constituents 59

Constituents Local Government Advocacy Public Safety 59

AWS Public Sector Blog

JANUARY 10, 2024

In Egypt, AWS signed a new nationwide agreement with the Ministry of Higher Education & Scientific Research (MoHESR) in June 2023, alongside 100 ministers, higher education, and government affiliates. Learners engaged in the West Virginia Tech Alliance should expect similar opportunities to engage with AWS employer customers in 2024.

Education 140

Education Development Public Sector Engagement 140

zencity

SEPTEMBER 20, 2022

To our dear community of partners in government – we have some big news to share. Today, I’m excited to announce Zencity’s new Platform – Zencity 360 – creating a radically new way for local governments to listen to the communities that they serve and take action to increase trust.

Local Government 52

Local Government Community Engagement Engagement Public Safety 52

GovLoop

NOVEMBER 11, 2022

For state and local government, it can be difficult to hang onto skilled workers and to keep the talent pipeline flowing. In a recent GovLoop webinar , a roundtable of experts laid out practical strategies for state and local entities looking to support their existing workforce and build toward the future.

Local Government 52

Local Government Engagement Communications Leadership 52

Microsoft Public Sector

MAY 17, 2023

As I'm working with customers, especially in the State and Local Government, I notice that sometimes customers do not know where to begin with their data security strategy. In State and Local Government (and other industries), this can include members from central IT, CISO, CIO, Compliance, Privacy, Legal, and others.

Security 98

Security Local Government Coordinator Government 98

AWS Public Sector Blog

SEPTEMBER 2, 2022

Public safety agencies must understand and address the specific needs of their constituents among a diverse group of communities. With 30 years of experience in law enforcement, Janeé Harteau, CEO of Vitals Aware , is an expert on the importance of information when law enforcement engages with the public.

Constituents 98

Constituents Laws Public Safety Public Sector 98

AWS Public Sector Blog

MARCH 21, 2023

TensorIoT elevated Citibot for increased government efficiency and citizen engagement Citibot is an AI chatbot that helps citizens communicate with their governments using text messaging and web chat. It enables governments to operate more efficiently, allowing staff to save time while AI handles routine tasks.

Public Sector 98

Public Sector Nonprofit Operations Local Government 98