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Transforming student communications: How Dallas College modernized its call center with AWS

AWS Public Sector Blog

One of our biggest challenges was not having enough people to answer phones, says Steve Glick, Dallas Colleges associate director of IT, who is responsible for student engagement platforms. Impressed by the capabilities and agility of Amazon Connect, the colleges leadership team gave the green light to build the complete solution.

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Federal communicators offer key insights for navigating leadership transitions in government

Partnership for Public Service

12, the Partnership for Public Service hosted the final 2024 convening of the Federal Communicators Series. During the meeting, federal public affairs officers offered three main recommendations for communications leaders in government to effectively lead their teams through transitions in agency leadership.

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How EdTech and workforce development companies drive business success through AWS Marketplace

AWS Public Sector Blog

By listing on AWS Marketplace , Coursera has been able to extend the adoption of its targeted content and engaging learning formats to foster continuous skill development for lifelong learners. The courses span critical professional skills such as project management, development, leadership, and more.

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A participatory approach to measuring the employee experience

Partnership for Public Service

In making this shift, the Partnership learned five key elements to developing employee experience evaluations that reflect the views and perspectives of staff and leadership across the organization. Leaders provided the MEL team with issues they wanted to explore, and staff were invited to provide feedback on the survey once it was drafted.

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How NPOs and NGOs embrace digital transformation for sustainability with AWS

AWS Public Sector Blog

These organizations play a pivotal role in promoting environmental sustainability through advocacy, conservation projects, community engagement, and research. This transformation enhances their impact and communication and diversifies income sources, making them more effective in successfully driving towards their missions.

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Practicing gratitude to navigate uncertain times: 5 tips for federal employees

Partnership for Public Service

There is perhaps no greater change career civil servants experience than a presidential transition to a new administration, a period that often triggers leadership turnover, vacancies in key positions and shifting policy priorities.” ” Change can feel overwhelming. Make the content of the note specific. I’m grateful.”

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Celebrating women leaders: A Q&A with the CEO of Australia’s Digital Health Agency

AWS Public Sector Blog

Their stories demonstrate technical excellence, leadership, collaboration, and mentorship – values that create an inclusive culture where all can thrive. She understands that elevating women into positions of leadership transforms outdated social norms and inspires women and girls to achieve their full potential.