Partnership for Public Service

OCTOBER 25, 2023

One of the key themes emphasized throughout the event was the role that effective communication plays in shaping trust and building relationships between federal institutions and the people they serve. Use the trust triangle of authenticity, logic, and empathy to guide effective communication. Here are three main takeaways: 1.

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Partnership for Public Service

FEBRUARY 28, 2024

In December, the Partnership for Public Service hosted a virtual event with Jason Love, a program analyst and award coordinator at the Department of Health and Human Services, to share how federal communicators can shape positive narratives about government and amplify agency success stories. Here are three key takeaways: 1.

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Communications Public Affairs Coordinator Social Media 52

AWS Public Sector Blog

OCTOBER 1, 2022

Plus, when educators connect and communicate with each other, they can help improve the culture of education, use their data more effectively, and deliver better results for students. Discover how four AWS EdStart Members use AWS to create more connected and engaging educational experiences for learners around the world.

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Super Library Marketing

SEPTEMBER 19, 2022

This happened because we had a messy, unorganized internal communications strategy. If we were having problems getting information to staff about a fun event, we were really in trouble when it came to communicating the information they needed to do their work properly. And how do they want that information delivered?

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Communications Engagement Campaign Social Media 77

Eric Holdeman's Disaster Zone Podcast

NOVEMBER 29, 2022

Communications in disasters has always been an issue—across the board. In this podcast we dive into what makes communications so difficult in a disaster and how having communications options and redundancy is critical. Communications in disasters has always been an issue—across the board. Today’s guest is James Clevenger.

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Social Pinpoint

JUNE 4, 2024

Effective engagement in health means more than just communication; it involves building trust, encouraging participation, and ensuring all voices are heard in decision-making. This article explores strategies for promoting meaningful engagement in health, providing real-world examples of successful initiatives.

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AccessE11

NOVEMBER 21, 2022

You need a communication solution that is centralized, real time, and easy to use and access. To be clear, although giving citizens an avenue to report on issues is an important aspect of communication, it is not the only aspect. Communication among the employees of a municipality is also very important.

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Social Pinpoint

JANUARY 10, 2024

Yet, with the ongoing development and increased integration of AI into our daily lives, a crucial question arises: Will AI replace community engagement? Community engagement has played a crucial role in being responsible for societal progress, fostering connections, shared visioning, and better placemaking.

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GovLoop

FEBRUARY 9, 2023

Good communication happens when our message is received how we intended. Sometimes what we communicate is misconstrued because we all have different communication styles. Here are five tips on how to communicate with confidence in the workplace: 1. Crossing your arms implies that you are less engaged.

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AWS Public Sector Blog

NOVEMBER 29, 2022

As one-time donations increasingly become the norm, nonprofit development teams are challenged to think outside-the-box to attract, retain, and communicate with their valuable supporters. Organizations can use data to inform an enhanced engagement strategy, but many are challenged to unlock the full value of that data affordably and at scale.

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Social Pinpoint

JUNE 4, 2024

Effective engagement in health means more than just communication; it involves building trust, encouraging participation, and ensuring all voices are heard in decision-making. This article explores strategies for promoting meaningful engagement in health, providing real-world examples of successful initiatives.

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Social Pinpoint

APRIL 21, 2024

You just perfected the virtual meeting, and now you’re looking to combine new online best practices with traditional engagement methods. Then we’ll discuss big lessons learned and emerging trends in digital+ engagement. How does digital engagement bring in new voices and improve outcomes?

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Social Pinpoint

JUNE 5, 2023

In today’s digital world, online platforms and digital engagement tools have played a significant role in connecting communities closer together with their local and federal governments. Why is data protection and privacy important in community engagement? Is my data being protected?

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Social Pinpoint

DECEMBER 17, 2023

Online community engagement has truly transformed how we connect, communicate, and access information. In this article, we will explore how to combat these challenges by sharing five ways to empower online community engagement in older adults. How Should We Define ‘Older Adults’ in Our Community?

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Social Pinpoint

JULY 18, 2023

When it comes to collecting authentic and high-quality data, mandatory registration for your community engagement site can prove to be a valuable tool. The mandatory registration process requires individuals to provide their personal details before participating in community activities.

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Partnership for Public Service

SEPTEMBER 30, 2024

The Partnership for Public Service , in collaboration with Deloitte , convened federal customer experience and technology leaders for a roundtable conversation on how generative artificial intelligence, or GenAI, can transform how the government engages and serves its customers and stakeholders.

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Open Access Government - Technology News

SEPTEMBER 15, 2023

and NTT are transforming UK local council communication with phone-based Voice AI, addressing challenges in resident engagement across various community services Yet, despite a solid online presence, a substantial 60% of their interactions remain via the phone channel, and many do not have the resources to maintain efficiency.

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Social Pinpoint

AUGUST 24, 2023

With the rise of technology, online community engagement has become a powerful tool for public participation. But how can we foster community engagement among the younger generation? How should we define ‘youth’ in our community? Why should we engage with the youth in our community?

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Social Pinpoint

FEBRUARY 6, 2023

Learn how you can also create positive project outcomes with your online community engagement platform of choice. DCTA’s ambitious public involvement project required a flexible suite of online community engagement tools to easily gather informed feedback from residents.

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Engagement Community Engagement Transportation Communications 52

GovLoop

SEPTEMBER 14, 2022

Good communication happens when our message is received how we intended. Sometimes what we communicate is misconstrued because we all have different communication styles. Here are five tips on how to communicate with confidence in the workplace: 1. Crossing your arms implies that you are less engaged. Show Respect.

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Social Pinpoint

MAY 16, 2023

It offers a gateway into other cultures and is one of the most crucial instruments for preserving heritage, which is why it’s so important to support multiple languages when engaging with our communities. That’s why it’s so important to support multiple languages in our online community engagement practice. Write simply.

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Partnership for Public Service

NOVEMBER 28, 2023

While bridging this alarming gap in trust and representation requires a comprehensive systemic approach, one effective strategy involves improving the ways in which federal agencies share information with the public, particularly by delivering relevant messages through appropriate channels.

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GovLoop

FEBRUARY 10, 2023

They want to easily navigate and find information on your website or social media, to respond to citizen surveys, learn when meetings are so they can attend, and find the right contact person so they can ask questions. That means it’s time to strategize on how you can boost your citizen engagement. Join us online Wednesday, Feb.

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Social Pinpoint

APRIL 11, 2023

An effective community engagement strategy helps local governments to make more informed decisions. Not only does involving the public in decision-making help to create a shared vision for the community. We’ve uncovered 10 effective community engagement tips to help you elevate your strategy today.

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Social Pinpoint

JANUARY 31, 2023

If you want to encourage citizens to tell their stories online, then you need to provide inclusive and welcoming community engagement experiences. A positive user experience (UX) encourages community members to communicate their values and priorities. To do that, you need to make sure that it’s easy to use and understand.

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Social Pinpoint

NOVEMBER 6, 2022

Closing the loop with a comprehensive community engagement report shows respect and encourages further participation. It’s important to show that you are listening to your community. A community engagement report is a vital tool for building trust and creating transparency in the public participation process.

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A Library Writer's Blog

JUNE 11, 2024

Information Technology and Libraries Journal (ITAL) is seeking authors for a new column titled “ITAL &”. The “ITAL &” column is a non-peer-reviewed, featured column that focuses on ways in which the library’s role continues to expand and develop in the information technology landscape.

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Social Pinpoint

SEPTEMBER 25, 2022

As people get used to using them, we can see them playing a huge role in boosting community engagement too. When people scan them, they’re able to access information online instantly. (Is They were created in 1994 to track information about products in supply chains but didn’t really take off in other use cases.

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Social Pinpoint

NOVEMBER 16, 2022

Building community consensus goes hand in hand with increasing your social capital and your overall social license. Social license is an informal license granted to an organization by the stakeholders who may be affected by its activities. Give the community access to all of the information that they need to understand your project.

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Social Pinpoint

APRIL 25, 2023

Are you taking advantage of social media to promote your online community engagement efforts? From keeping your community informed on your newest projects, promoting opportunities to participate, or closing the loop – social media can be incredibly helpful. What is Social Media Engagement?

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Partnership for Public Service

NOVEMBER 13, 2024

Start by including leadership and staff The Partnership’s Monitoring Evaluation and Learning, or MEL, team engaged leadership and staff before the employee experience survey was distributed. The MEL team used qualitative information to delve deeper into specific areas of interest.

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zencity

MAY 2, 2022

Our research insights on inclusive engagement from community members and engagement practitioners. Are you an organization that is trying to develop an inclusive engagement culture and practice in your organization? Yet providing a tool for community engagement was not enough. We want inclusive engagement.

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Partnership for Public Service

JULY 14, 2022

New research by the Partnership for Public Service and BCG shows that many federal agencies are struggling to improve employee engagement, with leaders and the workforce facing an array of challenges that include transitioning to new ways of working due the fallout from COVID-19 pandemic. out of 100, a 4.5 percentage point drop from 2020.

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A Library Writer's Blog

JUNE 29, 2022

Interested in presenting at the 9th annual Library Marketing and Communications Conference November 2-3 in Indianapolis, IN? We want you to share your knowledge on the tried and true, the latest trends, and the best practices in marketing and communications. Submit a proposal with your presenter details and presentation description.

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Center for Community Progress

SEPTEMBER 1, 2022

In contrast, when the management of vacant lots is effectively addressed at scale through greening programs, these lots can deliver diverse public health benefits to communities. Greening not only remediates physical conditions, but also can add value by repurposing lots to benefit communities.

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AccessE11

OCTOBER 5, 2022

But imagine if you could implement a digital municipal citizen engagement solution for your community. One that looks to improve your residents’ engagement and overall satisfaction, and also benefit by handling more service requests with shorter turnaround times. Let us look at how that’s possible.

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Social Pinpoint

JANUARY 22, 2023

Recent digital evolution has sparked a growing conversation about how online engagement tools can motivate citizens to participate in democracy beyond election time and play an active role in shaping their future. Show the community why involvement matters. People aren’t born with a willingness to engage in public life.

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