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Easing Communications With Civic Engagement Solutions

State Tech Magazine

How to improve citizen engagement,” says Matthew Kaiser, communications and marketing director for Fairfax, Va. Until relatively recently, Kaiser says, Fairfax had largely relied on what he describes as “buried” informational blurbs and graphics posted on the city’s website.

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Transforming student communications: How Dallas College modernized its call center with AWS

AWS Public Sector Blog

One of our biggest challenges was not having enough people to answer phones, says Steve Glick, Dallas Colleges associate director of IT, who is responsible for student engagement platforms. If a student had called before, their contact information automatically populated, allowing agents to focus entirely on addressing the students needs.

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How EdTechs use AWS to connect and engage the learning community

AWS Public Sector Blog

Plus, when educators connect and communicate with each other, they can help improve the culture of education, use their data more effectively, and deliver better results for students. Discover how four AWS EdStart Members use AWS to create more connected and engaging educational experiences for learners around the world.

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Continuous monitoring and governance: AWS best practices for keeping your data secure during the holidays

AWS Public Sector Blog

As we approach the end of 2024, cybersecurity and information technology (IT) professionals are reflecting on a year filled with unprecedented challenges and opportunities to improve processes. Re-evaluate your on-call communication and rotation plan. Prepare for incidents.

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Now available: New AWS program supporting nonprofit donor and member engagement

AWS Public Sector Blog

As one-time donations increasingly become the norm, nonprofit development teams are challenged to think outside-the-box to attract, retain, and communicate with their valuable supporters. Organizations can use data to inform an enhanced engagement strategy, but many are challenged to unlock the full value of that data affordably and at scale.

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Making Community Meetings More Accessible in 2025 with Digital Engagement Tools 

Social Pinpoint

In 2015, I was inspired by the conversations happening at the ELGL (Engaging Local Government Leaders) Annual Conference, specifically the discussions around making local government more accessible. Their ideas were both practical and refreshing, sparking a lot of reflection of my own experiences with community engagement.

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Sri Lanka’s National Fuel Pass system: Tackling an economic crisis with digital public infrastructure

AWS Public Sector Blog

Having worked on DPI initiatives during my tenure at Sri Lankas Information and Communication Technology Agency (ICTA), Ive witnessed first-hand the potential of DPI to address critical national challenges. In 2022, Sri Lanka faced its worst economic crisis since independence. million (out of a total of 8.25