Social Pinpoint

DECEMBER 18, 2024

Inclusive community engagement is more than just a strategyits a cornerstone of meaningful connections and shared progress. In saying this, many organizations are implementing innovative and inclusive approaches to ensure diverse voices are heard and valued within the community.

Community Engagement 52

Community Engagement Engagement Translation Social Media 52

GovLoop

DECEMBER 18, 2024

Improving public trust and engagement doesnt happen by chance. And agencies should realize that their audiences are ever-changing, said Carolina Prieto, Solution Advisor for Digital Communications with Granicus, a company that provides digital experiences to help agencies better serve their constituents. We dont want to be guessing.

Outreach 59

Outreach Engagement Constituents Campaign 59

AWS Public Sector Blog

DECEMBER 3, 2024

These one-on-one consulting engagements have covered topics such as developing a Cloud Center of Excellence (CCoE) and maximizing profitability with AWS in public sector. These solutions included summarization, information extraction, sentiment analysis, topic classification, and data visualization.

Public Sector 147

Public Sector Translation Education Engagement 147

AWS Public Sector Blog

SEPTEMBER 19, 2023

By leveraging AWS to develop the next generation of GovTech technology, the startups aim to address justice and public safety challenges, such as increasing community engagement, deterring crime, and reducing recidivism. 911 call centers are facing unprecedented challenges, with high call volumes, legacy technology, and short staffing.

Public Safety 338

Public Safety Public Sector Laws Supervision 338

AWS Public Sector Blog

JANUARY 27, 2025

Real-time data access is particularly vital for priority responses, where timely information can make the difference in critical situations. Its equally important for policy compliance, ensuring decisions are based on the latest information, and for resource allocation, helping agencies efficiently direct resources where theyre needed most.

Public Sector 263

Public Sector Implementation Public Health Operations 263

AWS Public Sector Blog

JUNE 7, 2024

The vision of Singapore’s National Library Board (NLB) goes beyond making information accessible; the NLB is focused on bringing the richness of the nation’s cultural heritage right to the palm of your hand. It delivered the following three benefits to users.

Public Sector 296

Public Sector Communications Translation Education 296

GovLoop

DECEMBER 23, 2024

Transparent data collection and dissemination through federal/local collaborations help constituents trust in and engage with the data. You cant leave all those people behind, but you cant also ignore the next generation who wants to engage in a different way, Barker said. But the key to it, in many ways, is exactly the same.

Elected Officials 99

Elected Officials Constituents Engagement Communications 99

AWS Public Sector Blog

JANUARY 10, 2024

Today, the Egypt Tech Alliance convenes more than 30 higher education universities under MoHESR and the Ministry of Communications and Information Technology (MCIT) through its workforce development affiliates: the National Telecommunications Institute (NTI) and the Information Technology Institute (ITI).

Education 352

Education Development Public Sector Engagement 352

Social Pinpoint

JANUARY 23, 2025

In todays landscape, having an online community engagement platform is essential to connect with your residents, gather feedback, and involve members in decision-making. However, simply having a community engagement platform isnt enough. These six tips will help you increase visibility and engagement for your projects.

Engagement 52

Engagement Campaign Community Engagement Social Media 52

AWS Public Sector Blog

APRIL 17, 2024

Misinformation is false or inaccurate information spread in error, regardless of intent. Malinformation is information based on fact but purposely taken out of context to mislead others. Fauci’s call-to-action to “flood the system with correct information.”

Public Health 219

Public Health Communications Social Media Education 219

AWS Public Sector Blog

SEPTEMBER 2, 2022

Law enforcement agencies can use this hyper-connected environment to bridge previously isolated data siloes and make better-informed decisions to improve emergency response and citizen services. To address community needs, agencies must consider interoperability. How do you get real-time information together?”

Constituents 246

Constituents Laws Public Safety Public Sector 246

AWS Public Sector Blog

NOVEMBER 10, 2023

Agencies, community leaders, and health professionals look to lessons learned and best practices from the COVID-19 pandemic as a starting point. For example, agencies stood up new solutions, augmented their epidemiologic data with other data sources, or looked to their local Health information Exchange (HIE) for support.

Public Health 331

Public Health Implementation Coordinator Management 331

Super Library Marketing

SEPTEMBER 19, 2022

This happened because we had a messy, unorganized internal communications strategy. If we were having problems getting information to staff about a fun event, we were really in trouble when it came to communicating the information they needed to do their work properly. And how do they want that information delivered?

Communications 94

Communications Engagement Campaign Social Media 94

GovLoop

NOVEMBER 8, 2024

Ten years ago, when the Department of Veterans Affairs (VA) became one of the first agencies to elevate customer experience (CX) to top priority, leaders created a path toward better serving veterans and their families through improved communications, easier access to information and a focus on restoring veterans’ trust in the agency.

Communications 98

Communications Housing Government Engagement 98

American City & Country

NOVEMBER 18, 2024

The data deluge: Challenges of managing and analyzing information In the modern law enforcement landscape, the emergence of real-time crime centers has opened possibilities and presented significant challenges. Navigating the information flood. This ensures ease of maintenance and access to critical information.

Laws 105

Laws Public Safety Social Media Community Engagement 105

AWS Public Sector Blog

JANUARY 9, 2024

By leveraging AWS to develop the next generation of EdTech solutions, these startups aim to address education challenges such as student engagement, financial literacy, student health and well-being, upskilling, and operational inefficiencies. The 10-week Accelerator program kicks off this week at Amazon’s Headquarters in Seattle.

Education 351

Education Engagement Sustainability Development 351

Partnership for Public Service

JUNE 5, 2024

For high-level federal communicators, the ability to understand and use data to communicate effectively is not just beneficial—it’s essential. Federal communicators play a vital role in delivering accurate and meaningful information to the public, stakeholders and decision-makers.

Communications 75

Communications Social Media Public Service Government Agency 75

Social Pinpoint

AUGUST 29, 2023

Artificial intelligence (AI) is already being used in community engagement across various industries and sectors. The intersection of AI and community engagement offers a promising horizon. And, it’s poised to have a significant impact on community engagement.

Community Engagement 98

Community Engagement Engagement Social Media Translation 98

AWS Public Sector Blog

MARCH 21, 2023

At times, the documents were incomprehensible, which could result in incorrect information. In one Georgia city, city hall employees were overwhelmed with calls from citizens asking for information about the community. Amazon API Gateway supports Amazon Lex , which improves the conversationality of Citibot communications.

Public Sector 246

Public Sector Nonprofit Operations Local Government 246

Center for Community Progress

MARCH 3, 2025

(Photo: Community Progress) Neighborhood-Led Vacant Lot Maintenance Programs like the Genesee County Land Bank Authoritys (GCLBA) Clean & Green initiative show how resident engagement can combat illegal dumping. Engage local groups to collect data. How can outreach and education help?

Outreach 97

Outreach Engagement Stewardship Public Health 97

AWS Public Sector Blog

SEPTEMBER 30, 2024

As citizens’ expectations evolve and the need for rapid, accurate information becomes more pronounced, state and local governments seek smarter ways to keep pace. To understand how these technologies work together to enhance information retrieval and generation, let’s examine the process flow of an LLM integrated with RAG.

Local Government 189

Local Government Government Public Sector Public Service 189

AWS Public Sector Blog

MARCH 8, 2023

The 11 startups selected to the Accelerator are: Brenna is a mobile app that streamlines communication between registered nurses (RNs) and family members of residents in aged care facilities. VaxApp is an immunisation management platform aimed at improving access and uptake of vaccinations.

Public Sector 246

Public Sector Communications Public Health Coordinator 246

zencity

NOVEMBER 21, 2022

With the influx of billions of dollars in federal funding through the American Rescue Plan Act and the Bipartisan Infrastructure Law, never before have cities had a better opportunity to meaningfully engage residents around spending, repair, and construction decisions and gain back trust through the “loop of responsiveness,” presented in the paper.

Communications 52

Communications Engagement Local Government Laws 52

AWS Public Sector Blog

OCTOBER 10, 2024

These organizations play a pivotal role in promoting environmental sustainability through advocacy, conservation projects, community engagement, and research. This transformation enhances their impact and communication and diversifies income sources, making them more effective in successfully driving towards their missions.

Sustainability 189

Sustainability Nonprofit Stewardship Leadership 189

AWS Public Sector Blog

MAY 9, 2024

Today, at a cybersecurity skills-building event for students hosted by the Information and Communications Technology Council (ICTC), AWS announced the launch of the K12 Cyber Grant Program across Canada. Our goal is to expedite the digital evolution of education and safeguard academic settings through cloud computing technology.

Education 195

Education Security Engagement Budgeting 195

AWS Public Sector Blog

OCTOBER 16, 2023

First, the pandemic created a rise in e-learning solutions, as teachers and students adopted digital platforms for communicating, teaching and learning, and managing academic information. LangChain is a framework that allows LLMs to integrate with external sources of information.

Education 321

Education Translation Social Media Communications 321

AWS Public Sector Blog

OCTOBER 16, 2024

Giving patients and their families access to the information they need in ways convenient for them is a key focus for one of the UK’s largest National Health Service (NHS) trusts. The Trust provided important information about patient journeys and operational challenges, and coordinated access to internal stakeholders and systems.

Communications 162

Communications Engagement Operations Campaign 162

Partnership for Public Service

NOVEMBER 13, 2024

Start by including leadership and staff The Partnership’s Monitoring Evaluation and Learning, or MEL, team engaged leadership and staff before the employee experience survey was distributed. The MEL team used qualitative information to delve deeper into specific areas of interest.

Leadership 45

Leadership Cultivation Public Service Engagement 45

AWS Public Sector Blog

DECEMBER 15, 2022

Some of the best practices to consider when designing a response plan includes: Streamline engagement – Identify the most appropriate team for an incident. This focused approach narrows down the right response teams rather than engaging wide distribution lists which hinder progress during critical incidents.

Security 246

Security Management Communications Public Sector 246

Partnership for Public Service

OCTOBER 25, 2023

One of the key themes emphasized throughout the event was the role that effective communication plays in shaping trust and building relationships between federal institutions and the people they serve. Use the trust triangle of authenticity, logic, and empathy to guide effective communication. Here are three main takeaways: 1.

Communications 64

Communications Government Community Engagement Public Service 64

AWS Public Sector Blog

JULY 23, 2024

State Department’s Coordinator for International Communications and Information Policy, Ambassador Stephen Lang; the British Embassy’s Deputy Head of Mission, James Roscoe, MVO; and the Italian Embassy’s Deputy Chief of Mission, Alessandro Gonzalez. Dobriansky, G7 partners discussed ways to align AI governance strategies.

Government 211

Government Public Sector Government Agency Implementation 211

American City & Country

NOVEMBER 1, 2024

This is due to younger generation voters engaging on platforms like X, Instagram and TikTok, and with half of all U.S. It’s critical for governments to make their presence known, and intentionally engage with their residents to build a high level of trust. With the Freedom of Information Act (FOIA) and record laws throughout the U.S.,

Social Media 58

Social Media Local Government Government Laws 58

Open Access Government - Technology News

SEPTEMBER 25, 2024

Jonty Fletcher, Marketing Manager at Synertec Ltd , focuses on the benefits and challenges of adopting multi-channel communications Multi-channel communications are something that people need to think about. The question is, which method works best in communicating to the recipient? What are multi-channel communications?

Communications 52

Communications Social Media Engagement Local Government 52

GovLoop

FEBRUARY 9, 2023

Good communication happens when our message is received how we intended. Sometimes what we communicate is misconstrued because we all have different communication styles. Here are five tips on how to communicate with confidence in the workplace: 1. Crossing your arms implies that you are less engaged.

Communications 64

Communications Engagement Development 64

AWS Public Sector Blog

MAY 8, 2024

By automating repetitive aspects of these essential tasks, healthcare professionals can focus more on communications with patient and personalized care that can create better patient outcomes, and optimize their workload. Retrieval-Augmented Generation (RAG) allows us to retrieve data from outside a foundation model.

Security 211

Security Communications Implementation Engagement 211

Eric Holdeman's Disaster Zone Podcast

NOVEMBER 29, 2022

Communications in disasters has always been an issue—across the board. In this podcast we dive into what makes communications so difficult in a disaster and how having communications options and redundancy is critical. Communications in disasters has always been an issue—across the board. Today’s guest is James Clevenger.

Communications 52

Communications Education Engagement Management 52

AWS Public Sector Blog

SEPTEMBER 8, 2022

From fundraising insights to beneficiary intelligence, to personalized communications, your nonprofit’s data can better support the activities that drive funding and resources toward your mission. However, the data was segregated with no simple way to connect the information together. Unify data, then visualize.

Fundraising 130

Fundraising Nonprofit Public Sector Communications 130