Open Access Government - Technology News

SEPTEMBER 25, 2024

Jonty Fletcher, Marketing Manager at Synertec Ltd , focuses on the benefits and challenges of adopting multi-channel communications Multi-channel communications are something that people need to think about. The question is, which method works best in communicating to the recipient? What are multi-channel communications?

Communications 52

Communications Social Media Engagement Local Government 52

GovLoop

DECEMBER 18, 2024

Improving public trust and engagement doesnt happen by chance. And agencies should realize that their audiences are ever-changing, said Carolina Prieto, Solution Advisor for Digital Communications with Granicus, a company that provides digital experiences to help agencies better serve their constituents.

Outreach 59

Outreach Engagement Constituents Campaign 59

AWS Public Sector Blog

DECEMBER 18, 2024

Generative AI has been increasingly used to create highly personalized and convincing phishing emails, making it harder for even trained employees to distinguish between legitimate and malicious communications. Implement robust monitoring and alerting systems for both on premises and AWS environments. Prepare for incidents.

Security 105

Security Government Implementation Communications 105

AWS Public Sector Blog

DECEMBER 19, 2024

One of our biggest challenges was not having enough people to answer phones, says Steve Glick, Dallas Colleges associate director of IT, who is responsible for student engagement platforms. However, as enrollment swelled over the years, Dallas Colleges legacy call center struggled to keep pace.

Communications 52

Communications Public Sector Leadership Engagement 52

GovLoop

DECEMBER 20, 2023

Agencies that don’t implement the latest and greatest technology run the risk of falling short of customer and employee expectations and of collecting technical debt. To make sure employees are best equipped to communicate and collaborate, agencies need four collaboration elements in place.

Communications 105

Communications Security Engagement Management 105

Open Access Government - Technology News

SEPTEMBER 15, 2023

and NTT are transforming UK local council communication with phone-based Voice AI, addressing challenges in resident engagement across various community services Yet, despite a solid online presence, a substantial 60% of their interactions remain via the phone channel, and many do not have the resources to maintain efficiency.

Public Sector 64

Public Sector Communications Translation Operations 64

GovLoop

JUNE 6, 2024

Improving public trust and engagement doesn’t happen by chance. And agencies should realize that their audiences are ever-changing, said Carolina Prieto, Solution Advisor for Digital Communications with Granicus, a company that provides digital experiences to help agencies better serve their constituents.

Outreach 52

Outreach Engagement Constituents Campaign 52

Microsoft Public Sector

FEBRUARY 21, 2024

To assist in this, Microsoft and CISA will also be providing the Microsoft Expanded Cloud Log Implementation Playbook which will provide an in-depth look at each of the new log events and how they can be used to support hunting and incident response operations at your organization.

Security 140

Security Implementation Communications Operations 140

Social Pinpoint

JUNE 4, 2024

Effective engagement in health means more than just communication; it involves building trust, encouraging participation, and ensuring all voices are heard in decision-making. This article explores strategies for promoting meaningful engagement in health, providing real-world examples of successful initiatives.

Engagement 52

Engagement Community Engagement Communications Campaign 52

Social Pinpoint

JUNE 5, 2023

In today’s digital world, online platforms and digital engagement tools have played a significant role in connecting communities closer together with their local and federal governments. Why is data protection and privacy important in community engagement? Adhering to legal frameworks and regulations for data protection.

Community Engagement 52

Community Engagement Engagement Regulations Security 52

GovLoop

JUNE 14, 2024

From being a compassionate and strong leader to implementing an innovative solution for a challenge in your agency, there are a lot of ways that govies can leave a good, lasting impression on constituents. This person will push the envelope to find innovative ways to share their message while keeping employees and stakeholders engaged.

Government 102

Government Public Service Communications Constituents 102

Open Access Government - Technology News

JUNE 25, 2024

Implementing highly secure technology and using robust building management systems (over 60%) is key, particularly as these are highly vulnerable to hacking. Transparent access, open source, and collaboration will be the cornerstone for future development and implementation in this area.

Implementation 122

Implementation Operations Sustainability Financial Management 122

Open Access Government - Technology News

JULY 26, 2024

Companies and governments have, by default, trained us to accept their methods of communication and engagement, often using emails and text messages that urge immediate action and display the same attributes as those sent from cybercriminals. Secondly, companies must change how they engage with their customers.

Implementation 97

Implementation Accountability Security Communications 97

Microsoft Public Sector

OCTOBER 23, 2024

Baseline implementation guides can be found at Secure Cloud Business Applications (SCuBA) Project | CISA. Installing and running the tool provides the capability of conducting security assessments of cloud environments via PowerShell and Open Policy Agent to check compliance with the implementation guides.

Security 136

Security Public Sector Regulations Implementation 136

Social Pinpoint

JUNE 4, 2024

Effective engagement in health means more than just communication; it involves building trust, encouraging participation, and ensuring all voices are heard in decision-making. This article explores strategies for promoting meaningful engagement in health, providing real-world examples of successful initiatives.

Community Engagement 52

Community Engagement Engagement Communications Campaign 52

GovLoop

AUGUST 30, 2022

They’re committed to designing and implementing practices that ensure employees are successful, supported and empowered to do their jobs well — regardless of location. VA also has an integrated Employee Engagement Council with representation from across the department, including labor union partners. Understand Where to Invest. “I

Engagement 52

Engagement Communications Implementation Management 52

AccessE11

OCTOBER 5, 2022

Whether it be increased monetary costs to implement a new process in your workplace, or increased labour costs to train and bring on new staff, efficiency comes at a price. But imagine if you could implement a digital municipal citizen engagement solution for your community. They are a demand.

Engagement 52

Engagement Implementation Local Government Government 52

Social Pinpoint

AUGUST 24, 2023

With the rise of technology, online community engagement has become a powerful tool for public participation. But how can we foster community engagement among the younger generation? How should we define ‘youth’ in our community? Why should we engage with the youth in our community?

Community Engagement 52

Community Engagement Engagement Social Media Education 52

Social Pinpoint

DECEMBER 17, 2023

Online community engagement has truly transformed how we connect, communicate, and access information. In this article, we will explore how to combat these challenges by sharing five ways to empower online community engagement in older adults. How Should We Define ‘Older Adults’ in Our Community?

Community Engagement 52

Community Engagement Engagement Communications Social Media 52

Social Pinpoint

FEBRUARY 6, 2023

Learn how you can also create positive project outcomes with your online community engagement platform of choice. DCTA’s ambitious public involvement project required a flexible suite of online community engagement tools to easily gather informed feedback from residents. Keep your public engagement “hub” up to date.

Engagement 52

Engagement Community Engagement Transportation Communications 52

Social Pinpoint

APRIL 11, 2023

An effective community engagement strategy helps local governments to make more informed decisions. Not only does involving the public in decision-making help to create a shared vision for the community. We’ve uncovered 10 effective community engagement tips to help you elevate your strategy today.

Community Engagement 52

Community Engagement Local Government Engagement Government 52

American City & Country

SEPTEMBER 18, 2024

When they buy technology, cities and counties will often face multiple issues, says Dean Cunningham , segment development manager, Public Safety at Axis Communications , a company that produces network cameras, access control systems, network audio devices and other IP networking solutions for physical security and video surveillance applications.

Government 110

Government Public Safety Local Government Public Sector 110

Center for Community Progress

SEPTEMBER 1, 2022

In contrast, when the management of vacant lots is effectively addressed at scale through greening programs, these lots can deliver diverse public health benefits to communities. Greening not only remediates physical conditions, but also can add value by repurposing lots to benefit communities.

Engagement 52

Engagement Stewardship Sustainability Public Health 52

Social Pinpoint

JANUARY 31, 2023

If you want to encourage citizens to tell their stories online, then you need to provide inclusive and welcoming community engagement experiences. A positive user experience (UX) encourages community members to communicate their values and priorities. To do that, you need to make sure that it’s easy to use and understand.

Community Engagement 52

Community Engagement Engagement Translation Communications 52

Social Pinpoint

NOVEMBER 6, 2022

Closing the loop with a comprehensive community engagement report shows respect and encourages further participation. It’s important to show that you are listening to your community. A community engagement report is a vital tool for building trust and creating transparency in the public participation process.

Community Engagement 52

Community Engagement Engagement Public Safety Communications 52

Open Access Government - Technology News

AUGUST 15, 2022

In essence, they are capable of threatening the security of commonly used public key cryptosystems and exposing the vulnerabilities that exist within today’s fundamental digital systems that are used to power various internet services, including online financial transactions, e-commerce, and secure communications.

Security 105

Security Implementation Communications Development 105

Google Public Sector

APRIL 25, 2024

Enhanced Engagement: Sullivan County is utilizing gen AI solutions powered by Google Cloud to enhance citizen interactions. This fosters two-way communication, increases transparency, and empowers residents to engage directly with their government.

Public Sector 90

Public Sector Constituents Strategic Planning Implementation 90

zencity

DECEMBER 7, 2021

We are incredibly excited by what Tim, Andrew, Shasa and the Civil Space team have created, and thrilled to be adding the ability for cutting-edge, two-way, open engagement between governments and their residents to our leading suite of community engagement capabilities. The Importance of Community Engagement.

Community Engagement 52

Community Engagement Engagement Local Government Social Media 52

American City & Country

OCTOBER 8, 2024

Once the internal team has a clear vision and a unified desired end result, it is then time to engage with the market,” Mitchell explains. He urges governments to keep the communications lines open with vendors. The following link has some Iron Mountain case studies in all sectors of the economy.

Public Sector 110

Public Sector Management Implementation Development 110

American City & Country

NOVEMBER 18, 2024

Start by organizing data sources effectively, encompassing camera video, databases, radio communications, social media, weather updates and more. Overcoming financial hurdles and demonstrating the value of crime centers The financial barrier is one of the most significant challenges to implementing this technology.

Laws 104

Laws Public Safety Social Media Community Engagement 104

Partnership for Public Service

JULY 14, 2022

New research by the Partnership for Public Service and BCG shows that many federal agencies are struggling to improve employee engagement, with leaders and the workforce facing an array of challenges that include transitioning to new ways of working due the fallout from COVID-19 pandemic. out of 100, a 4.5 percentage point drop from 2020.

Engagement 40

Engagement Leadership Communications Public Service 40

GovLoop

OCTOBER 27, 2023

They have actively improved or implemented processes, initiatives, training, awareness or other efforts that promote DEIA at their agency. Department of Health and Human Services Communicators of the Year This category recognizes an individual who demonstrates internal and external strategic communication at their agency.

Public Service 115

Public Service Communications Public Health Management 115

AWS Public Sector Blog

JULY 23, 2024

State Department’s Coordinator for International Communications and Information Policy, Ambassador Stephen Lang; the British Embassy’s Deputy Head of Mission, James Roscoe, MVO; and the Italian Embassy’s Deputy Chief of Mission, Alessandro Gonzalez. Dobriansky, G7 partners discussed ways to align AI governance strategies.

Government 84

Government Public Sector Government Agency Implementation 84

Open Space Radio: Parks and Recreation Trends

JUNE 30, 2020

Today’s episode of Open Space Radio is all about what park and recreation professionals have been doing to creatively and safely engage their communities in the past few months and their plans for the summer ahead.

Parks And Recreation 52

Parks And Recreation Engagement Social Media Communications 52

Microsoft Public Sector

AUGUST 20, 2024

GPT-4o, engineered for speed and efficiency, is a ground-breaking, multimodal OpenAI model that integrates text, vision, and audio capabilities to transform how users interact with large language models through more natural and engaging experiences.

Implementation 86

Implementation Public Sector Government Agency Government 86

Social Pinpoint

APRIL 25, 2023

Are you taking advantage of social media to promote your online community engagement efforts? From keeping your community informed on your newest projects, promoting opportunities to participate, or closing the loop – social media can be incredibly helpful. What is Social Media Engagement?

Social Media 52

Social Media Community Engagement Engagement Communications 52

Partnership for Public Service

SEPTEMBER 30, 2024

The Partnership for Public Service , in collaboration with Deloitte , convened federal customer experience and technology leaders for a roundtable conversation on how generative artificial intelligence, or GenAI, can transform how the government engages and serves its customers and stakeholders.

Engagement 40

Engagement Public Service Government Communications 40