AWS Public Sector Blog

JULY 18, 2023

Blackbaud Raiser’s Edge NXT® is a leading customer relationship management (CRM) software used by nonprofits to communicate with donors and drive fundraising programs. With improved data insights, nonprofits can personalize communications with constituents, strengthen donor relationships, enhance operational efficiencies, and more.

Nonprofit 130

Nonprofit Fundraising Constituents Public Sector 130

The Stoop (NYU Furman Center)

NOVEMBER 28, 2023

Furman Center faculty directors Vicki Been, Ingrid Gould Ellen, and Kathy O’Regan recently released “ Supply Skepticism Revisited ”, highlighting the latest rigorous research that draws out the nuanced effects housing supply has on housing affordability. “We need all hands on deck producing all housing.”

Housing 115

Housing Legislation Development Community Development 115

Social Pinpoint

APRIL 21, 2024

You just perfected the virtual meeting, and now you’re looking to combine new online best practices with traditional engagement methods. Then we’ll discuss big lessons learned and emerging trends in digital+ engagement. How does digital engagement bring in new voices and improve outcomes?

Engagement 52

Engagement Housing Communications Outreach 52

Bang the Table

APRIL 22, 2022

With the British government’s social housing white paper published just a few weeks prior, social housing provider Catalyst ® launched The Garden – an online community platform that enables tenant participation and provides real-time customer feedback. We wanted to develop an online community. – Greek Proverb.

Housing 52

Housing Engagement Communications Regulations 52

The Stoop (NYU Furman Center)

AUGUST 25, 2021

Code enforcement is a vital piece of effective housing policy, playing a role in both residents’ health and safety and in the cost of providing and maintaining housing. Housing and building codes vary in their relative focus on conditions at the individual unit or neighborhood level. Proactive and Reactive Enforcement.

Housing 52

Housing Local Government Constituents Laws 52

AWS Public Sector Blog

FEBRUARY 28, 2023

For nearly a year, Amazon Web Services (AWS) has supported SMAs with in-house Medicaid expertise to identify unwinding issues and develop solutions to address them. The top four concerns that SMAs have shared are in approaching outreach and engagement, staffing shortages, returned mail, and reporting capabilities.

Outreach 130

Outreach Public Sector Engagement Constituents 130

GovLoop

OCTOBER 27, 2023

Department of Health and Human Services Caroline Goon, Director of External Affairs, White House Initiative on Asian Americans, Native Hawaiians, and Pacific Islanders, U.S. This person will push the envelope to find innovative ways to share their message while keeping employees and stakeholders engaged.

Public Service 115

Public Service Communications Public Health Management 115

AWS Public Sector Blog

AUGUST 17, 2023

For more than a year, Amazon Web Services (AWS) has supported SMAs with in-house Medicaid expertise to identify unwinding issues and develop solutions to address them. The top four concerns that SMAs have shared are outreach and engagement, staffing shortages, returned mail, and reporting capabilities.

Campaign 130

Campaign Outreach Public Sector Constituents 130

GovLoop

NOVEMBER 7, 2022

Zendesk has helped the Georgia Housing Voucher Program (GHVP) adopt an omnichannel approach to customer service. GHVP is a $24 million state- funded program providing permanent supportive housing for individuals with psychiatric disabilities who are experiencing homelessness. More Engagement, More Trust. A Study in Complexity.

Constituents 59

Constituents Communications Engagement Housing 59

Bang the Table

DECEMBER 13, 2021

Although tenant participation is becoming more common when it comes to planning social housing, the ability for tenants to influence their landlords remains considerably limited. One issue is that there simply isn’t enough affordable housing available. Social housing white paper in the UK. Social housing white paper in the UK.

Housing 40

Housing Engagement Social Media Communications 40

Super Library Marketing

NOVEMBER 7, 2022

This was the first-ever pre-conference workshop for the Library Marketing and Communications Conference , which returned in all its in-person glory. And then we wonder why it’s so difficult to create successful library marketing and communications. We’re building houses without foundations. Having too much to do.

Social Media 98

Social Media Press Release Communications Strategic Planning 98

Super Library Marketing

FEBRUARY 19, 2024

One of the best ways to find your library marketing soulmates… the ones who will nod sympathetically when you talk about how hard it is to get engagement on your social media posts or how your co-workers expect you to make a flyer for every single program is at a conference.

Social Media 105

Social Media Fundraising Outreach Communications 105

Rebuilding Place in Urban Space

DECEMBER 5, 2023

The second cohort of the county's Community Planning Lab wrapped up last month after the class spent weeks learning about urban development and design, planning and zoning, public engagement, affordable housing, transportation, land use and more. Citizen engaged planning practice. Photo: David Jackson, Park Record.

Engagement 52

Engagement Parks And Recreation Elected Officials Transportation 52

Rebuilding Place in Urban Space

APRIL 22, 2024

Parks agencies can engage citizens as programming providers, community experts, and volunteers, by creating parks and recreation committees and systems for developing and offering program for each facility. But often planning engagements are constrained in terms of knowledge development and the ability to truly participate.

Parks And Recreation 52

Parks And Recreation Engagement Urban Planning Campaign 52

Google Public Sector

MARCH 21, 2024

Housing : A patient’s housing status - either without housing or inconsistent housing (housing insecure) - ,can impact health outcomes significantly. Health systems can leverage SDOH to identify patients with limited or no transportation options (e.g.,

Housing 60

Housing Transportation Public Sector Social Services 60

Partnership for Public Service

SEPTEMBER 14, 2023

The “ States of Our Union ,” a new resource created by the Center for Presidential Transition ® and Deloitte, identifies what presidential transition teams can do when planning for a new administration—or a second term—to engage different levels of government. A selection of key actions is included below.

Outreach 40

Outreach Coordinator Housing Communications 40

AWS Public Sector Blog

MARCH 31, 2023

For nearly a year, Amazon Web Services (AWS) has supported SMAs with in-house Medicaid expertise to identify unwinding issues and develop solutions to address them. The top four concerns that SMAs have shared for unwinding are constituent outreach and engagement, staffing shortages, returned mail, and reporting capabilities.

Outreach 130

Outreach Public Sector Constituents Campaign 130

Rebuilding Place in Urban Space

JUNE 27, 2024

It's doing some great bike infrastructure, some of which we will be trying to get for the perimeter of Sugar House Park. They have the capacity for community communication. WRT temporary, I imagine it could become something more like the roundabout at Hollywood Avenue and 1000 East, but again, no two way communication.

Transportation 52

Transportation Sustainability Communications Campaign 52

Open Access Government - Technology News

OCTOBER 24, 2023

It has quickly progressed to become the leading interactive digital solution for communication, service delivery and end user engagement between health professionals and the community. DCB0129 – Clinical Risk Management: This provides evidence of the clinical safety of our Health and communication app.

Communications 59

Communications Social Media Security Engagement 59

First State Insights

OCTOBER 4, 2021

In her current role, Katelyn leads LiveOn NY’s policy, advocacy, and communications efforts on issues related to affordable senior housing, senior centers, home-delivered meals, home care, and other services for older New Yorkers. 2) What’s one thing you hope will change? 2) What’s one thing you hope will change?

Public Administration 52

Public Administration Public Policy Advocacy Legislation 52

Rebuilding Place in Urban Space

APRIL 19, 2023

My intended thesis was around urban planning and civic participation and engagement, because local land use issues are the issue most likely to get people involved in local civic affairs, other than having children and being involved in education issues. Filling sandbags at Sugar House Park, Salt Lake City.

Parks And Recreation 52

Parks And Recreation Elected Officials Engagement Advocacy 52

Super Library Marketing

OCTOBER 30, 2023

I went from checking out my favorite creepy books in North Carolina to walking to the library from my house in Bakersfield, California as a teen, and later, seeking out the library as a quiet refuge in college.” In 2016 I made the conscious decision to pivot my resume towards library marketing and joined our Marketing and Communications team.

Social Media 129

Social Media Nonprofit Outreach Development 129

Open Access Government - Technology News

DECEMBER 9, 2022

An in-house LED display provides customers with a virtual dressing room to mix and match different clothing options. This ensures that devices and the IT admin console can connect and communicate on demand. Though more engaging and effective because of this, it makes them more tempting to shady users and opportunists.

Laws 105

Laws Management Security Translation 105

GovLoop

JULY 27, 2023

People: Adopting a Customer-centric Mindset A 2021 study by Deloitte notes a close link between employee engagement and customer satisfaction, citing the Indiana BMV contact center as an example. The team cut the online prices $5.00 below those of a visit to a branch, and online volume shot up,” the institute found.

Constituents 98

Constituents Engagement Housing Management 98

GovLoop

FEBRUARY 29, 2024

They’ll cover topics such as employee and constituent engagement, artificial intelligence, data use and literacy, cybersecurity, diversity and inclusion, and more. She is a FEMA-trained crisis communicator and certified Advanced Public Information Officer (APIO). You can begin reading their articles here.)

Leadership 59

Leadership Public Sector Development Communications 59

Open Access Government - Technology News

OCTOBER 1, 2022

of the UK’s landmass, including 115,000 non-residential buildings and 50,000 houses. Glider commenced their engagement with a pathfinder in 2019, to validate DIO’s intended direction and approach to asset information management. DIO manages around 1.8% The DIO has published a Defence Infrastructure Data and Management.

Sustainability 69

Sustainability Operations Public Sector Management 69

GovLoop

AUGUST 30, 2024

Granicus Experience Group To help agencies achieve their CX objectives — ultimately supporting critical mission goals — Granicus’ in-house team, the Granicus Experience Group (GXG), is a strategic digital and communications starting point, Ainsbury said. This personalized approach is “at the root of all that we do,” said Ainsbury.

Outreach 52

Outreach Constituents Engagement Budgeting 52

GovLoop

NOVEMBER 30, 2022

A whimsical and elegant winter wonderland is in store for attendees of the Armed Forces Communications & Electronics Association’s (AFCEA) Winter Gala in Washington, D.C. this is the 46 th year for the annual signature holiday gala, focused on mingling, merriment and giving back to the community. Held on Dec. 15 at 7:30 p.m.,

Communications 52

Communications Housing Engagement Development 52

Super Library Marketing

APRIL 17, 2023

Photo courtesy Cincinnati and Hamilton County Public Library Maybe this is just a library thing, but practically every time I leave the house, I have a book in my hand. Storytelling is a powerful way to communicate with the human side of your library. the airport, a car trip… I must take a book with me. People remember a good story.

Social Media 105

Social Media Campaign Housing Communications 105

PBB Center for Priority Based Budgeting

JULY 19, 2016

County Mayor Roxanne Carr said it can be a struggle for a municipality to reach out and start two-way communication with the public. “We with two-way communication through the community hall consultations that have gone on out there. “I’m We have evolved as a municipality,” she said. “We Why don’t we try it?’

Strategic Planning 52

Strategic Planning Budgeting Voting Communications 52

GovLoop

FEBRUARY 23, 2023

Benjamin is a licensed attorney, with nearly twenty years of experience with complex civil and criminal litigation and as in-house GovTech counsel. Charlotte currently serves as the Industry Chair of the ACT-IAC Community of Interest and is a Featured Contributor for CX insights for GovLoop. Moffat is Prosci® certified and holds a B.S.

Leadership 52

Leadership Communications Public Sector Outreach 52

Super Library Marketing

AUGUST 28, 2023

One is working part-time while dealing with health issues, and the other is working two jobs to save for a house. And they value institutions that build community. 73 percent of millennials prefer that companies communicate with them through email. Like many young adults, they worry about their financial future.

Social Media 98

Social Media Campaign Housing Communications 98

GovLoop

SEPTEMBER 12, 2022

We’re also bringing some friendly competition to the day, with a chance to compete against your fellow attendees for the top spot on our engagement leaderboard. You can win a $15 Amazon gift card for simply engaging with the sessions and your peers! Stephen Krempl, CEO, Krempl Communications International. 21 from 10 a.m.-4

Leadership 52

Leadership Coordinator Engagement Management 52

AWS Public Sector Blog

JULY 31, 2024

Just as a shaky foundation undermines even the sturdiest house, flawed data diminishes the value of the most advanced algorithms. The Communications Security Establishment hosts cybersecurity datasets on the Open Data Registry on AWS.

Government 189

Government Public Sector Security Budgeting 189

GovLoop

AUGUST 1, 2024

And there could be a variety of reasons for that – budgetary, communication, implementation or even just awareness. Department of Health and Human Services How to Get Leadership Buy-In for Innovation Innovation often gets stalled because agency leaders aren’t invested in the solution. Join us online Tuesday, Aug. 20 from 2-2:50 p.m.

Leadership 59

Leadership Management Implementation Constituents 59

Bang the Table

FEBRUARY 17, 2022

In the last few years, there’s been an understandable reassignment of many key communication staff to booster public health campaigns, with few able to prioritize the essential task of updating (now painfully old) policy. More on the trends changing community engagement here. Make use of available funding.

Advocacy 40

Advocacy Engagement Community Engagement Campaign 40

GovLoop

AUGUST 22, 2023

In fact, that should be a goal of the White House, Office of Personnel Management and the agency CX community, according to a December 2022 report by the Partnership for Public Service. Customer experience (CX) plans typically come from the top down, but by their very nature, they should encourage employees at all levels to contribute.

Management 52

Management Public Service Housing Communications 52