AWS Public Sector Blog

JANUARY 10, 2024

The initiative brings together a coalition of Fortune 500 companies and other employers, government agencies, workforce development organizations, and education leaders to better prepare learners for entry-level tech careers. West Virginia’s partnership with the AWS Skills to Jobs Tech Alliance represents a strategic investment in our future.

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Education Development Public Sector Engagement 352

GovLoop

DECEMBER 18, 2024

Improving public trust and engagement doesnt happen by chance. And agencies should realize that their audiences are ever-changing, said Carolina Prieto, Solution Advisor for Digital Communications with Granicus, a company that provides digital experiences to help agencies better serve their constituents.

Outreach 59

Outreach Engagement Constituents Campaign 59

GovLoop

DECEMBER 23, 2024

Transparent data collection and dissemination through federal/local collaborations help constituents trust in and engage with the data. You cant leave all those people behind, but you cant also ignore the next generation who wants to engage in a different way, Barker said. But what about the people who prefer an in-person experience?

Elected Officials 99

Elected Officials Constituents Engagement Communications 99

AWS Public Sector Blog

SEPTEMBER 30, 2024

As citizens’ expectations evolve and the need for rapid, accurate information becomes more pronounced, state and local governments seek smarter ways to keep pace. Enter Retrieval-Augmented Generation (RAG) and large language models (LLMs)—the dynamic duo powering the next wave of efficient state and local government services.

Local Government 189

Local Government Government Public Sector Public Service 189

AWS Public Sector Blog

MAY 17, 2023

Moving digital assets to the cloud is one of the first steps governments can take to secure their public services against large-scale disruptions. In this blog post, learn key takeaways from our engagements with public sector customers that can help you better prepare for this transformation.

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Government Public Sector Public Service Operations 221

AWS Public Sector Blog

SEPTEMBER 19, 2023

the Accelerator supports government technology (GovTech) startups as they develop innovative solutions enabling justice and public safety agencies to better serve their communities. The company’s innovative career readiness platform features the Whole Learner Framework, which focuses on engagement and personalized learning.

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Public Safety Public Sector Laws Supervision 338

AWS Public Sector Blog

APRIL 10, 2024

These customers highlight three main advantages of procuring software through AWS Marketplace: speed, security and governance, and economic benefits. We view the AWS Marketplace as a core pillar of how we engage with customers,” says Ben Sangree, director of partnerships at Udemy.

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Development Education Public Sector Engagement 317

GovLoop

NOVEMBER 26, 2024

That’s what makes omnichannel communication so vital to improving the constituent experience, said Michael “M.J.” In this video interview, Jackson describes how a focus on omnichannel communications can result in higher constituent satisfaction and deliver improved outcomes.

Constituents 52

Constituents Social Media Communications Public Sector 52

American City & Country

NOVEMBER 1, 2024

This is due to younger generation voters engaging on platforms like X, Instagram and TikTok, and with half of all U.S. However, social media also can be used to spread misinformation, which can lead to distrust between a government and its residents. So, how do local governments activate on this?

Social Media 58

Social Media Local Government Government Laws 58

AWS Public Sector Blog

JANUARY 25, 2024

This nonprofit works with governments to deploy affordable and scalable solutions through government hospitals to sustainably improve the quality of care and maternal and newborn outcomes. More than half of those deaths occur in Sub-Saharan Africa, where 525 mothers die every 100,000 live births and 27 newborns every 1,000 live births.

Nonprofit 317

Nonprofit Communications Engagement Social Services 317

GovLoop

NOVEMBER 8, 2024

Ten years ago, when the Department of Veterans Affairs (VA) became one of the first agencies to elevate customer experience (CX) to top priority, leaders created a path toward better serving veterans and their families through improved communications, easier access to information and a focus on restoring veterans’ trust in the agency.

Communications 98

Communications Housing Government Engagement 98

AWS Public Sector Blog

SEPTEMBER 14, 2023

Government organisations can improve e-governance standards and enable on-demand digital services for citizens and businesses across India. Customers can rely on AWS Partners’ deep technical expertise to respond quickly and securely, driving innovative solutions for the government.

Government 208

Government Public Sector Security Development 208

Partnership for Public Service

JUNE 5, 2024

From social media metrics to economic indicators, vast amounts of data are generated every second that shape decisions and policies at all levels of government. For high-level federal communicators, the ability to understand and use data to communicate effectively is not just beneficial—it’s essential.

Communications 75

Communications Social Media Public Service Government Agency 75

AWS Public Sector Blog

JUNE 7, 2024

Breaking down the challenge to make heritage appealing to all The NCS Cloud Innovation for Communities (CIC) program team was tasked with making Singapore’s rich history and heritage more appealing across all generations through engaging experiences powered by cutting-edge technologies.

Public Sector 296

Public Sector Communications Translation Education 296

AWS Public Sector Blog

MARCH 21, 2023

In government, AI solutions are expected to grow at a compound annual rate of more than 33% through 2024. A state government optimized operations with Quantiphi Quantiphi is a technology company that solves problems using AI and data science, and a state government’s department recently had one such problem.

Public Sector 246

Public Sector Nonprofit Operations Local Government 246

Partnership for Public Service

OCTOBER 25, 2023

According to research by the Partnership , only around one-third of Americans trust our federal government. One of the key themes emphasized throughout the event was the role that effective communication plays in shaping trust and building relationships between federal institutions and the people they serve.

Communications 64

Communications Government Community Engagement Public Service 64

Center for Community Progress

MARCH 3, 2025

(Photo: Community Progress) Neighborhood-Led Vacant Lot Maintenance Programs like the Genesee County Land Bank Authoritys (GCLBA) Clean & Green initiative show how resident engagement can combat illegal dumping. Their contributions supplement local government capacity and fosters neighborhood pride.

Outreach 97

Outreach Engagement Stewardship Public Health 97

AWS Public Sector Blog

SEPTEMBER 2, 2022

Public safety agencies must understand and address the specific needs of their constituents among a diverse group of communities. With 30 years of experience in law enforcement, Janeé Harteau, CEO of Vitals Aware , is an expert on the importance of information when law enforcement engages with the public. How the City of Fort St.

Constituents 246

Constituents Laws Public Safety Public Sector 246

AWS Public Sector Blog

JANUARY 27, 2025

This enables access to external APIs and integration with various data sources, facilitating cross-agency communication and data sharing via APIs. This foundation enables more responsive and efficient government services while reducing operational costs. Amazon Bedrock Agent Action Group : Manages the actions performed by the agent.

Public Sector 263

Public Sector Implementation Public Health Operations 263

GovLoop

JUNE 14, 2024

The NextGen Public Service Award nominations are open , and we need your help to find government workers who have made a positive impact in their workplace. Because of that, each year, we acknowledge and celebrate those who have used their intelligence, exuberance and dedication to improving and invigorating government. Favorite

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Government Public Service Communications Constituents 102

AWS Public Sector Blog

APRIL 25, 2024

The UK Department for Work and Pensions (DWP) is one of the largest government departments in the UK, with more than 90,000 employees in more than 800 locations. Clearly communicate the impact and value of public sector work We took time to hone our message for digital roles. But there will always be things we don’t know.

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Public Sector Public Service Communications Development 204

AWS Public Sector Blog

FEBRUARY 27, 2023

When natural disasters strike, satellite communications (SATCOM) are best suited to rapidly deploy reliable connectivity for relief and recovery efforts. To provide more accurate and recent data, AWS engaged volunteers across the company to contribute to public mapping efforts.

Nonprofit 130

Nonprofit Disaster Response Government Public Sector 130

American City & Country

SEPTEMBER 18, 2024

When they buy technology, cities and counties will often face multiple issues, says Dean Cunningham , segment development manager, Public Safety at Axis Communications , a company that produces network cameras, access control systems, network audio devices and other IP networking solutions for physical security and video surveillance applications.

Government 110

Government Public Safety Local Government Public Sector 110

Open Access Government - Technology News

SEPTEMBER 25, 2024

Jonty Fletcher, Marketing Manager at Synertec Ltd , focuses on the benefits and challenges of adopting multi-channel communications Multi-channel communications are something that people need to think about. The question is, which method works best in communicating to the recipient? What are multi-channel communications?

Communications 52

Communications Social Media Engagement Local Government 52

Open Access Government - Technology News

NOVEMBER 14, 2024

Connecting rural Wales to the rest of the world 7 government-funded mobile network upgrades are now switched on, these seven sights are located in North, South West and West Wales. This promises to bring faster and more reliable 4G coverage as part of the government’s Shared Rural Network scheme.

Communications 52

Communications Government Education Engagement 52

AWS Public Sector Blog

MARCH 8, 2023

The 11 startups selected to the Accelerator are: Brenna is a mobile app that streamlines communication between registered nurses (RNs) and family members of residents in aged care facilities. VaxApp is an immunisation management platform aimed at improving access and uptake of vaccinations.

Public Sector 246

Public Sector Communications Public Health Coordinator 246

AWS Public Sector Blog

DECEMBER 15, 2022

Attacks on digital citizen services can cause citizens to lose trust in their governments. Some of the best practices to consider when designing a response plan includes: Streamline engagement – Identify the most appropriate team for an incident. In this post, I show how the automation of incident response in the cloud is a journey.

Security 246

Security Management Communications Public Sector 246

AWS Public Sector Blog

NOVEMBER 3, 2023

Empowering individuals with ownership of their own data Starting in July 2023, hundreds of staff at the Homeless Outreach Program Integrated Care System ( HOPICS ) began using Kiip to store documents, complete forms and applications, and streamline communications with incoming customers. Reach out to the AWS Public Sector team.

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Public Sector Housing Outreach Security 298

Partnership for Public Service

JULY 9, 2024

In the second event of our 2024 Federal Communications Series , Phil Dufresne, senior editor at Axios HQ, delivered a one-hour workshop on how federal communicators can incorporate Smart Brevity into their content. Communication in government is key. Why Smart Brevity?

Communications 40

Communications Government Engagement Public Service 40

Social Pinpoint

APRIL 11, 2023

An effective community engagement strategy helps local governments to make more informed decisions. Not only does involving the public in decision-making help to create a shared vision for the community. We’ve uncovered 10 effective community engagement tips to help you elevate your strategy today.

Community Engagement 52

Community Engagement Local Government Engagement Government 52

American City & Country

AUGUST 28, 2024

In my experience working with city governments, I’ve seen firsthand cities like Los Angeles, Chicago, Sacramento, and St. These factors mean that governments must do more with less. Today’s situation has become increasingly dire for many municipalities that once relied on robust federal funding and a strong market.

Government 97

Government Budgeting Public Sector Sustainability 97

American City & Country

AUGUST 22, 2024

For state and local government leaders, technology modernization projects are often viewed as monumental undertakings characterized by complexity and uncertainty. Communication plays a critical role in modernization projects.

Government Agency 75

Government Agency Implementation Government Communications 75

Open Access Government - Technology News

SEPTEMBER 15, 2023

and NTT are transforming UK local council communication with phone-based Voice AI, addressing challenges in resident engagement across various community services Yet, despite a solid online presence, a substantial 60% of their interactions remain via the phone channel, and many do not have the resources to maintain efficiency.

Public Sector 64

Public Sector Communications Translation Operations 64

AWS Public Sector Blog

NOVEMBER 10, 2023

Expanding the PDMP to include all medications was made possible by CyncHealth’s status as a non-government organization (NGO) and CyncHealth’s ability to go the last mile to include data from small local pharmacies as well as large national chains. Where can we go from here?

Public Health 331

Public Health Implementation Coordinator Management 331

The Stoop (NYU Furman Center)

JUNE 14, 2023

“And that leads us to: how do we not just better communicate, but better understand and engage with the residents across the city of what it means for everyone in every neighborhood to help address the housing crisis?” ’” said Torres-Springer. “We just can’t let that happen.”

Engagement 115

Engagement Housing Laws Advocacy 115

GovLoop

JUNE 6, 2024

Improving public trust and engagement doesn’t happen by chance. And agencies should realize that their audiences are ever-changing, said Carolina Prieto, Solution Advisor for Digital Communications with Granicus, a company that provides digital experiences to help agencies better serve their constituents.

Outreach 52

Outreach Engagement Constituents Campaign 52

AWS Public Sector Blog

AUGUST 16, 2022

The unprecedented disruption the world faced during the past two years forced governments to rewrite the rulebook on how they serve their citizens. Enabled by cloud technology, digitized government agencies became better equipped to offer citizen and healthcare services, which helped improve and even save lives.

Public Sector 130

Public Sector Government Security Sustainability 130