American City & Country

SEPTEMBER 18, 2024

When they buy technology, cities and counties will often face multiple issues, says Dean Cunningham , segment development manager, Public Safety at Axis Communications , a company that produces network cameras, access control systems, network audio devices and other IP networking solutions for physical security and video surveillance applications.

Government 110

Government Public Safety Local Government Public Sector 110

Open Access Government - Technology News

SEPTEMBER 25, 2024

Jonty Fletcher, Marketing Manager at Synertec Ltd , focuses on the benefits and challenges of adopting multi-channel communications Multi-channel communications are something that people need to think about. The question is, which method works best in communicating to the recipient? What are multi-channel communications?

Communications 52

Communications Social Media Engagement Local Government 52

Partnership for Public Service

JULY 9, 2024

In the second event of our 2024 Federal Communications Series , Phil Dufresne, senior editor at Axios HQ, delivered a one-hour workshop on how federal communicators can incorporate Smart Brevity into their content. Communication in government is key. Why Smart Brevity?

Communications 40

Communications Government Engagement Public Service 40

Eric Holdeman's Disaster Zone Podcast

NOVEMBER 29, 2022

Communications in disasters has always been an issue—across the board. In this podcast we dive into what makes communications so difficult in a disaster and how having communications options and redundancy is critical. At Hughes, James leads government sales. At Hughes, James leads government sales.

Communications 52

Communications Education Engagement Management 52

Social Pinpoint

APRIL 11, 2023

An effective community engagement strategy helps local governments to make more informed decisions. Not only does involving the public in decision-making help to create a shared vision for the community. We’ve uncovered 10 effective community engagement tips to help you elevate your strategy today.

Community Engagement 52

Community Engagement Local Government Engagement Government 52

American City & Country

AUGUST 28, 2024

In my experience working with city governments, I’ve seen firsthand cities like Los Angeles, Chicago, Sacramento, and St. These factors mean that governments must do more with less. Today’s situation has become increasingly dire for many municipalities that once relied on robust federal funding and a strong market.

Government 97

Government Budgeting Public Sector Sustainability 97

American City & Country

AUGUST 22, 2024

For state and local government leaders, technology modernization projects are often viewed as monumental undertakings characterized by complexity and uncertainty. Communication plays a critical role in modernization projects.

Government Agency 75

Government Agency Implementation Government Communications 75

GovLoop

DECEMBER 18, 2024

Improving public trust and engagement doesnt happen by chance. And agencies should realize that their audiences are ever-changing, said Carolina Prieto, Solution Advisor for Digital Communications with Granicus, a company that provides digital experiences to help agencies better serve their constituents.

Outreach 59

Outreach Engagement Constituents Campaign 59

Open Access Government - Technology News

SEPTEMBER 15, 2023

and NTT are transforming UK local council communication with phone-based Voice AI, addressing challenges in resident engagement across various community services Yet, despite a solid online presence, a substantial 60% of their interactions remain via the phone channel, and many do not have the resources to maintain efficiency.

Public Sector 64

Public Sector Communications Translation Operations 64

GovLoop

DECEMBER 23, 2024

Transparent data collection and dissemination through federal/local collaborations help constituents trust in and engage with the data. You cant leave all those people behind, but you cant also ignore the next generation who wants to engage in a different way, Barker said. But what about the people who prefer an in-person experience?

Elected Officials 99

Elected Officials Constituents Engagement Communications 99

The Stoop (NYU Furman Center)

JUNE 14, 2023

“And that leads us to: how do we not just better communicate, but better understand and engage with the residents across the city of what it means for everyone in every neighborhood to help address the housing crisis?” ’” said Torres-Springer. “We just can’t let that happen.”

Engagement 115

Engagement Housing Laws Advocacy 115

GovLoop

JUNE 6, 2024

Improving public trust and engagement doesn’t happen by chance. And agencies should realize that their audiences are ever-changing, said Carolina Prieto, Solution Advisor for Digital Communications with Granicus, a company that provides digital experiences to help agencies better serve their constituents.

Outreach 52

Outreach Engagement Constituents Campaign 52

AWS Public Sector Blog

JANUARY 10, 2024

The initiative brings together a coalition of Fortune 500 companies and other employers, government agencies, workforce development organizations, and education leaders to better prepare learners for entry-level tech careers. West Virginia’s partnership with the AWS Skills to Jobs Tech Alliance represents a strategic investment in our future.

Education 140

Education Development Public Sector Engagement 140

AccessE11

NOVEMBER 21, 2022

You need a communication solution that is centralized, real time, and easy to use and access. To be clear, although giving citizens an avenue to report on issues is an important aspect of communication, it is not the only aspect. Communication among the employees of a municipality is also very important.

Communications 52

Communications Elected Officials Engagement Constituents 52

GovLoop

DECEMBER 20, 2023

To make sure employees are best equipped to communicate and collaborate, agencies need four collaboration elements in place. Unified Communications Gartner defines unified communications (UC) as the products that “provide and combine multiple enterprise communications channels.”

Communications 106

Communications Security Engagement Management 106

American City & Country

SEPTEMBER 5, 2024

As six out of 10 government finance teams still rely on manual reconciliation , the survey findings echo this, in which 46.1% The most prominent issues include delinquent payments, lack of compliance and the complexities involved in collecting payments for various government services. Another 19.6%

Government 98

Government Local Government Implementation Public Service 98

AWS Public Sector Blog

JULY 23, 2024

Government (USG) officials, allied nations’ diplomats, and private sector leaders to discuss approaches to shape the global future of responsible artificial intelligence (AI). He emphasized the need for the USG to cooperate with partners and allies in creating guardrails for responsible AI governance. The event convened senior U.S.

Government 84

Government Public Sector Government Agency Implementation 84

zencity

JULY 12, 2023

Social media has significantly changed the communication landscape, bringing government leaders closer to the people they serve and building trust between them. Here are four things every state and local government leader needs to know about Threads to be a successful early mover: Register your username(s) right away.

Local Government 98

Local Government Social Media Government Accountability 98

GovLoop

FEBRUARY 20, 2024

Civic tech makes it easier for people to interact with government agencies. When well-designed, it improves constituent experiences (CX) and promotes equity and engagement. A new term to some, “civic tech” relates to technology that directly facilitates CX, constituent experience or communication.

Constituents 81

Constituents Urban Planning Communications Government Agency 81

Social Pinpoint

JUNE 4, 2024

Effective engagement in health means more than just communication; it involves building trust, encouraging participation, and ensuring all voices are heard in decision-making. This article explores strategies for promoting meaningful engagement in health, providing real-world examples of successful initiatives.

Engagement 52

Engagement Community Engagement Communications Campaign 52

GovLoop

NOVEMBER 21, 2023

Know When Engagement Matters (and Doesn’t) Agencies develop many digital tools for constituent engagement, but sometimes the best response is…silence. According to Summer Xiao , Deputy CIO in Houston’s Project Management Office, “The public actually doesn’t want to engage with you.” How do we get more feedback?

Engagement 59

Engagement Constituents Social Media Leadership 59

Partnership for Public Service

FEBRUARY 28, 2024

In December, the Partnership for Public Service hosted a virtual event with Jason Love, a program analyst and award coordinator at the Department of Health and Human Services, to share how federal communicators can shape positive narratives about government and amplify agency success stories. Here are three key takeaways: 1.

Communications 40

Communications Public Affairs Coordinator Social Media 40

Social Pinpoint

JUNE 5, 2023

In today’s digital world, online platforms and digital engagement tools have played a significant role in connecting communities closer together with their local and federal governments. Why is data protection and privacy important in community engagement? Key principles of data protection.

Community Engagement 52

Community Engagement Engagement Regulations Security 52

Social Pinpoint

JUNE 4, 2024

Effective engagement in health means more than just communication; it involves building trust, encouraging participation, and ensuring all voices are heard in decision-making. This article explores strategies for promoting meaningful engagement in health, providing real-world examples of successful initiatives.

Community Engagement 52

Community Engagement Engagement Communications Campaign 52

AWS Public Sector Blog

SEPTEMBER 30, 2024

As citizens’ expectations evolve and the need for rapid, accurate information becomes more pronounced, state and local governments seek smarter ways to keep pace. Enter Retrieval-Augmented Generation (RAG) and large language models (LLMs)—the dynamic duo powering the next wave of efficient state and local government services.

Local Government 75

Local Government Government Public Sector Public Service 75

GovLoop

NOVEMBER 1, 2023

The past several years have taught government about the importance of collaborative, virtual technology that allows employees to engage and excel from anywhere. It should be seamless and secure, available across one communications platform. Cybersecurity must be at the core of any virtual communications platform.

Government 59

Government Communications Security Engagement 59

Microsoft Public Sector

MAY 2, 2023

While technological advancements offer exciting opportunities, optimizing these changes pose specific challenges for IT leaders in government. At Microsoft, we're excited to continue empowering government organizations and their workforce to drive innovation in the public sector.

Local Government 74

Local Government Government Public Sector Strategic Planning 74

Social Pinpoint

APRIL 21, 2024

You just perfected the virtual meeting, and now you’re looking to combine new online best practices with traditional engagement methods. Then we’ll discuss big lessons learned and emerging trends in digital+ engagement. How does digital engagement bring in new voices and improve outcomes?

Engagement 52

Engagement Housing Communications Outreach 52

Social Pinpoint

MAY 16, 2023

It offers a gateway into other cultures and is one of the most crucial instruments for preserving heritage, which is why it’s so important to support multiple languages when engaging with our communities. That’s why it’s so important to support multiple languages in our online community engagement practice. Write simply.

Community Engagement 52

Community Engagement Engagement Translation Communications 52

Social Pinpoint

AUGUST 24, 2023

With the rise of technology, online community engagement has become a powerful tool for public participation. But how can we foster community engagement among the younger generation? How should we define ‘youth’ in our community? Why should we engage with the youth in our community?

Community Engagement 52

Community Engagement Engagement Social Media Education 52

Barrett & Greene

MAY 8, 2023

by Dawa Hitch, Communication and Public Engagement Director, Asheville, North Carolina. In historically disenfranchised communities, trust in government is low and there needs to be an emphasis on empowered decision making. This process helped us to hone in on communication and public engagement.

Government 52

Government Public Safety Communications Engagement 52

GovLoop

FEBRUARY 10, 2023

That means it’s time to strategize on how you can boost your citizen engagement. Specifically, you’ll learn: Five strategies for increasing customer engagement. If you feel like you’re reaching out for responses and getting nothing back, your customers might not be getting their ideal service experience. 22, at 2 p.m.

Engagement 52

Engagement Social Media Constituents Outreach 52

Microsoft Public Sector

FEBRUARY 21, 2024

government customers. This change will impact government departments & agencies who do not currently have access to Microsoft Purview Audit Premium (E5/G5/Compliance Mini-Suite). government partners, ensuring they are leveraging this data to the fullest extent possible.

Security 140

Security Implementation Communications Operations 140

AWS Public Sector Blog

MAY 17, 2023

Moving digital assets to the cloud is one of the first steps governments can take to secure their public services against large-scale disruptions. In this blog post, learn key takeaways from our engagements with public sector customers that can help you better prepare for this transformation.

Government 88

Government Public Sector Public Service Operations 88

AWS Public Sector Blog

SEPTEMBER 19, 2023

the Accelerator supports government technology (GovTech) startups as they develop innovative solutions enabling justice and public safety agencies to better serve their communities. The company’s innovative career readiness platform features the Whole Learner Framework, which focuses on engagement and personalized learning.

Public Safety 135

Public Safety Public Sector Laws Supervision 135

Partnership for Public Service

OCTOBER 23, 2024

10, the Partnership for Public Service and Syracuse University’s Institute for Democracy, Journalism and Citizenship hosted an event that explored new Partnership research on young adults’ perceptions of the federal government. We also explored how the government could better engage young people through more authentic communication.

Public Service 53

Public Service Government Social Media Communications 53

Open Access Government - Technology News

JULY 26, 2024

This set the scene for an explosion of offenders posing as government agents, health officials, and delivery companies, preying on people’s trust and their need for essential supplies. Victims received fake vaccinations and government handout offers to encourage them to hand over valuable financial information.

Implementation 97

Implementation Accountability Security Communications 97