Partnership for Public Service

JUNE 5, 2024

For high-level federal communicators, the ability to understand and use data to communicate effectively is not just beneficial—it’s essential. Federal communicators play a vital role in delivering accurate and meaningful information to the public, stakeholders and decision-makers.

Communications 75

Communications Social Media Public Service Government Agency 75

AWS Public Sector Blog

NOVEMBER 29, 2022

As one-time donations increasingly become the norm, nonprofit development teams are challenged to think outside-the-box to attract, retain, and communicate with their valuable supporters. Organizations can use data to inform an enhanced engagement strategy, but many are challenged to unlock the full value of that data affordably and at scale.

Nonprofit 97

Nonprofit Engagement Fundraising Public Sector 97

Super Library Marketing

SEPTEMBER 19, 2022

This happened because we had a messy, unorganized internal communications strategy. If we were having problems getting information to staff about a fun event, we were really in trouble when it came to communicating the information they needed to do their work properly. Internal communications: marketing’s forgotten stepchild.

Communications 79

Communications Engagement Campaign Social Media 79

GovLoop

FEBRUARY 9, 2023

Good communication happens when our message is received how we intended. Sometimes what we communicate is misconstrued because we all have different communication styles. Here are five tips on how to communicate with confidence in the workplace: 1. Crossing your arms implies that you are less engaged.

Communications 64

Communications Engagement Development 64

Partnership for Public Service

OCTOBER 25, 2023

One of the key themes emphasized throughout the event was the role that effective communication plays in shaping trust and building relationships between federal institutions and the people they serve. Use the trust triangle of authenticity, logic, and empathy to guide effective communication. Here are three main takeaways: 1.

Communications 64

Communications Government Community Engagement Public Service 64

Open Access Government - Technology News

SEPTEMBER 25, 2024

Jonty Fletcher, Marketing Manager at Synertec Ltd , focuses on the benefits and challenges of adopting multi-channel communications Multi-channel communications are something that people need to think about. The question is, which method works best in communicating to the recipient? What are multi-channel communications?

Communications 52

Communications Social Media Engagement Local Government 52

State Tech Magazine

SEPTEMBER 27, 2023

Cisco’s unified communications platform has been key to keeping employees productive and engaged. “It Unified communications delivers integrated voice and video calling, messaging, file sharing, collaboration and other capabilities. In Jefferson County, N.Y., It’s proving indispensable for state and…

Communications 59

Communications Government Employee Government Engagement 59

Partnership for Public Service

JANUARY 8, 2025

12, the Partnership for Public Service hosted the final 2024 convening of the Federal Communicators Series. During the meeting, federal public affairs officers offered three main recommendations for communications leaders in government to effectively lead their teams through transitions in agency leadership.

Communications 45

Communications Leadership Government Public Affairs 45

Social Pinpoint

DECEMBER 18, 2024

Inclusive community engagement is more than just a strategyits a cornerstone of meaningful connections and shared progress. In saying this, many organizations are implementing innovative and inclusive approaches to ensure diverse voices are heard and valued within the community.

Community Engagement 52

Community Engagement Engagement Translation Social Media 52

The Stoop (NYU Furman Center)

JUNE 14, 2023

“And that leads us to: how do we not just better communicate, but better understand and engage with the residents across the city of what it means for everyone in every neighborhood to help address the housing crisis?” ’” said Torres-Springer.

Engagement 114

Engagement Housing Laws Advocacy 114

Open Access Government - Technology News

SEPTEMBER 15, 2023

and NTT are transforming UK local council communication with phone-based Voice AI, addressing challenges in resident engagement across various community services Yet, despite a solid online presence, a substantial 60% of their interactions remain via the phone channel, and many do not have the resources to maintain efficiency.

Public Sector 64

Public Sector Communications Translation Operations 64

GovLoop

JUNE 6, 2024

Improving public trust and engagement doesn’t happen by chance. And agencies should realize that their audiences are ever-changing, said Carolina Prieto, Solution Advisor for Digital Communications with Granicus, a company that provides digital experiences to help agencies better serve their constituents.

Outreach 52

Outreach Engagement Constituents Campaign 52

GovLoop

DECEMBER 18, 2024

Improving public trust and engagement doesnt happen by chance. And agencies should realize that their audiences are ever-changing, said Carolina Prieto, Solution Advisor for Digital Communications with Granicus, a company that provides digital experiences to help agencies better serve their constituents.

Outreach 59

Outreach Engagement Constituents Campaign 59

GovLoop

DECEMBER 20, 2023

To make sure employees are best equipped to communicate and collaborate, agencies need four collaboration elements in place. Unified Communications Gartner defines unified communications (UC) as the products that “provide and combine multiple enterprise communications channels.”

Communications 105

Communications Security Engagement Management 105

Social Pinpoint

JUNE 4, 2024

Effective engagement in health means more than just communication; it involves building trust, encouraging participation, and ensuring all voices are heard in decision-making. This article explores strategies for promoting meaningful engagement in health, providing real-world examples of successful initiatives.

Engagement 52

Engagement Community Engagement Communications Campaign 52

Homeroom

JULY 13, 2022

By: Dawn Ellis, PhD, Liaison to Parents and Families, National Engagement Team, Office of Communication and Outreach In January 2022, Secretary of Education Miguel Cardona shared his vision for education in America, which addressed the need for more meaningful and authentic parent and family engagement.

Outreach 98

Outreach Engagement Education Communications 98

Social Pinpoint

JANUARY 12, 2025

In 2015, I was inspired by the conversations happening at the ELGL (Engaging Local Government Leaders) Annual Conference, specifically the discussions around making local government more accessible. Their ideas were both practical and refreshing, sparking a lot of reflection of my own experiences with community engagement.

Engagement 52

Engagement Translation Community Engagement Local Government 52

GovLoop

DECEMBER 23, 2024

Transparent data collection and dissemination through federal/local collaborations help constituents trust in and engage with the data. You cant leave all those people behind, but you cant also ignore the next generation who wants to engage in a different way, Barker said. But what about the people who prefer an in-person experience?

Elected Officials 99

Elected Officials Constituents Engagement Communications 99

Social Pinpoint

JANUARY 10, 2024

Yet, with the ongoing development and increased integration of AI into our daily lives, a crucial question arises: Will AI replace community engagement? Community engagement has played a crucial role in being responsible for societal progress, fostering connections, shared visioning, and better placemaking.

Community Engagement 52

Community Engagement Engagement Communications Cultivation 52

AWS Public Sector Blog

DECEMBER 19, 2024

One of our biggest challenges was not having enough people to answer phones, says Steve Glick, Dallas Colleges associate director of IT, who is responsible for student engagement platforms. However, as enrollment swelled over the years, Dallas Colleges legacy call center struggled to keep pace.

Communications 52

Communications Public Sector Leadership Engagement 52

GovLoop

NOVEMBER 21, 2023

Know When Engagement Matters (and Doesn’t) Agencies develop many digital tools for constituent engagement, but sometimes the best response is…silence. According to Summer Xiao , Deputy CIO in Houston’s Project Management Office, “The public actually doesn’t want to engage with you.” How do we get more feedback?

Engagement 59

Engagement Constituents Social Media Leadership 59

Social Pinpoint

APRIL 21, 2024

You just perfected the virtual meeting, and now you’re looking to combine new online best practices with traditional engagement methods. Then we’ll discuss big lessons learned and emerging trends in digital+ engagement. How does digital engagement bring in new voices and improve outcomes?

Engagement 52

Engagement Housing Communications Outreach 52

Social Pinpoint

JUNE 4, 2024

Effective engagement in health means more than just communication; it involves building trust, encouraging participation, and ensuring all voices are heard in decision-making. This article explores strategies for promoting meaningful engagement in health, providing real-world examples of successful initiatives.

Community Engagement 52

Community Engagement Engagement Communications Campaign 52

Social Pinpoint

DECEMBER 17, 2023

Online community engagement has truly transformed how we connect, communicate, and access information. In this article, we will explore how to combat these challenges by sharing five ways to empower online community engagement in older adults. How Should We Define ‘Older Adults’ in Our Community?

Community Engagement 52

Community Engagement Engagement Communications Social Media 52

GovLoop

FEBRUARY 27, 2024

Take a moment to think about each person and communicate thanks. Learn more from our latest employee engagement guide. National Employee Appreciation Day is the first Friday in March, which this year falls on March 1. Here’s a few ideas to help you honor the occasion. An individualized note can mean a lot.

Engagement 120

Engagement Communications Leadership 120

GovLoop

FEBRUARY 20, 2024

When well-designed, it improves constituent experiences (CX) and promotes equity and engagement. A new term to some, “civic tech” relates to technology that directly facilitates CX, constituent experience or communication. Civic tech makes it easier for people to interact with government agencies.

Constituents 81

Constituents Urban Planning Communications Government Agency 81

Super Library Marketing

FEBRUARY 27, 2023

The woman represents public Wi-Fi, and the video is her library’s creative, engaging announcement that Wi-Fi is now available outside of the library building and in the parking lots. This video, and dozens more like it, are the work of the library’s Office of Communications and Marketing. Why is she so happy? It was my first book club!”

Campaign 110

Campaign Social Media Media Relations Communications 110

Microsoft Public Sector

APRIL 3, 2023

With both business and technical focused tracks , you will have engaging sessions to learn about: Insights & Feedback - helping address key items like employee retention, employee satisfaction, and organizational meeting habits. Please REGISTER today at aka.ms/FedVivaSummit. FedVivaSummit.

Engagement 98

Engagement Communications Security Management 98

AWS Public Sector Blog

JANUARY 25, 2024

Driving patient engagement and medication adherence for underserved populations Healthvana messages, like this smartwatch example, help increase medication adherence and patient engagement. Staying on top of medications can be life-saving.

Nonprofit 126

Nonprofit Communications Engagement Social Services 126

GovLoop

JANUARY 30, 2024

Hands down, they selected: unclear expectations, poor communications with supervisors and lack of adequate training. Some supervisors are great with flexibility, cross-training and communication, and some are not good … Some supervisors are not convinced that culture matters.” “Too

Leadership 98

Leadership Accountability Communications Development 98

Super Library Marketing

NOVEMBER 14, 2022

At the Library Marketing and Communications Conference this year, library marketers were asking each other, “What are you going to do about Twitter? Toledo Lucas County Public Library saw great engagement on this informative LinkedIn post. Early engagement : LinkedIn will show your post first to your followers.

Social Media 119

Social Media Engagement Accountability Voting 119

AWS Public Sector Blog

SEPTEMBER 19, 2023

By leveraging AWS to develop the next generation of GovTech technology, the startups aim to address justice and public safety challenges, such as increasing community engagement, deterring crime, and reducing recidivism. 911 call centers are facing unprecedented challenges, with high call volumes, legacy technology, and short staffing.

Public Safety 135

Public Safety Public Sector Laws Supervision 135

AWS Public Sector Blog

JANUARY 10, 2024

Today, the Egypt Tech Alliance convenes more than 30 higher education universities under MoHESR and the Ministry of Communications and Information Technology (MCIT) through its workforce development affiliates: the National Telecommunications Institute (NTI) and the Information Technology Institute (ITI).

Education 140

Education Development Public Sector Engagement 140

GovLoop

JUNE 14, 2024

Communicator of the Year: This category recognizes an individual who demonstrates strategic communication, internally and externally at their agency. This person will push the envelope to find innovative ways to share their message while keeping employees and stakeholders engaged.

Government 102

Government Public Service Communications Constituents 102

GovLoop

DECEMBER 13, 2022

Furthermore, although the individual created the Tik Tok post, the individual did not, single-handedly, create the work environment or quality of communication. Engagement depends on much more than just the employee, and if one employee quietly quits — or even just quits, the problem is still there. But how to do that?

Management 75

Management Communications Engagement 75

GovLoop

NOVEMBER 26, 2024

That’s what makes omnichannel communication so vital to improving the constituent experience, said Michael “M.J.” In this video interview, Jackson describes how a focus on omnichannel communications can result in higher constituent satisfaction and deliver improved outcomes.

Constituents 52

Constituents Social Media Communications Public Sector 52

Super Library Marketing

AUGUST 22, 2022

But in my work with libraries, I try to pay attention to engagement rates and post length. But you can do two other things to improve your library’s Twitter engagement. In fact, multiple photos or a mix of photos and a video will help your Tweet get more engagement. Also, try polls to increase engagement.

Engagement 121

Engagement Social Media Communications Education 121