State Tech Magazine

SEPTEMBER 27, 2023

Cisco’s unified communications platform has been key to keeping employees productive and engaged. “It Unified communications delivers integrated voice and video calling, messaging, file sharing, collaboration and other capabilities. In Jefferson County, N.Y., It’s proving indispensable for state and…

Communications 144

Communications Government Employee Government Engagement 144

Social Pinpoint

DECEMBER 18, 2024

Inclusive community engagement is more than just a strategyits a cornerstone of meaningful connections and shared progress. In saying this, many organizations are implementing innovative and inclusive approaches to ensure diverse voices are heard and valued within the community.

Community Engagement 52

Community Engagement Engagement Translation Social Media 52

Partnership for Public Service

JANUARY 8, 2025

12, the Partnership for Public Service hosted the final 2024 convening of the Federal Communicators Series. During the meeting, federal public affairs officers offered three main recommendations for communications leaders in government to effectively lead their teams through transitions in agency leadership.

Communications 45

Communications Leadership Government Public Affairs 45

GovLoop

DECEMBER 18, 2024

Improving public trust and engagement doesnt happen by chance. And agencies should realize that their audiences are ever-changing, said Carolina Prieto, Solution Advisor for Digital Communications with Granicus, a company that provides digital experiences to help agencies better serve their constituents.

Outreach 59

Outreach Engagement Constituents Campaign 59

AWS Public Sector Blog

DECEMBER 3, 2024

These one-on-one consulting engagements have covered topics such as developing a Cloud Center of Excellence (CCoE) and maximizing profitability with AWS in public sector. Bhavesh Goswami, Founder and CEO of CloudThat Technologies Pvt. They leveraged AWS generative AI funding to reduce costs and demonstrate solutions for their customers.

Public Sector 147

Public Sector Translation Education Engagement 147

AWS Public Sector Blog

DECEMBER 20, 2023

The Center for Climate Change Communications generates insights to help society make informed decisions on environmental impact and actions to take to prevent further harm from climate change.

Sustainability 204

Sustainability Education Engagement Public Sector 204

GovLoop

DECEMBER 23, 2024

Transparent data collection and dissemination through federal/local collaborations help constituents trust in and engage with the data. You cant leave all those people behind, but you cant also ignore the next generation who wants to engage in a different way, Barker said. But what about the people who prefer an in-person experience?

Elected Officials 99

Elected Officials Constituents Engagement Communications 99

NLC (National League of Cities)

SEPTEMBER 29, 2022

Last month Indigov, a leading constituent engagement solution and NLC Partner, met with Mayor Benjamin for a talk about constituent communication. Stephen Benjamin served the people of Columbia, SC as mayor for 12 years and has also worked as President of the U.S. Conference of Mayors and the African American Mayors Association.

Engagement 111

Engagement Constituents Communications 111

Social Pinpoint

JANUARY 23, 2025

In todays landscape, having an online community engagement platform is essential to connect with your residents, gather feedback, and involve members in decision-making. However, simply having a community engagement platform isnt enough. These six tips will help you increase visibility and engagement for your projects.

Engagement 52

Engagement Campaign Community Engagement Social Media 52

Social Pinpoint

AUGUST 3, 2022

You might have planned your community engagement initiative perfectly, but if people aren’t aware of it, it’s impossible for them to engage. This Guide will walk you through an integrated communications plan.

Community Engagement 94

Community Engagement Engagement Communications 94

Super Library Marketing

SEPTEMBER 19, 2022

This happened because we had a messy, unorganized internal communications strategy. If we were having problems getting information to staff about a fun event, we were really in trouble when it came to communicating the information they needed to do their work properly. Internal communications: marketing’s forgotten stepchild.

Communications 96

Communications Engagement Campaign Social Media 96

AWS Public Sector Blog

SEPTEMBER 19, 2023

By leveraging AWS to develop the next generation of GovTech technology, the startups aim to address justice and public safety challenges, such as increasing community engagement, deterring crime, and reducing recidivism. 911 call centers are facing unprecedented challenges, with high call volumes, legacy technology, and short staffing.

Public Safety 338

Public Safety Public Sector Laws Supervision 338

AWS Public Sector Blog

JANUARY 10, 2024

Today, the Egypt Tech Alliance convenes more than 30 higher education universities under MoHESR and the Ministry of Communications and Information Technology (MCIT) through its workforce development affiliates: the National Telecommunications Institute (NTI) and the Information Technology Institute (ITI).

Education 352

Education Development Public Sector Engagement 352

Social Pinpoint

AUGUST 29, 2023

Artificial intelligence (AI) is already being used in community engagement across various industries and sectors. The intersection of AI and community engagement offers a promising horizon. And, it’s poised to have a significant impact on community engagement.

Community Engagement 98

Community Engagement Engagement Social Media Translation 98

AWS Public Sector Blog

JUNE 7, 2024

Breaking down the challenge to make heritage appealing to all The NCS Cloud Innovation for Communities (CIC) program team was tasked with making Singapore’s rich history and heritage more appealing across all generations through engaging experiences powered by cutting-edge technologies.

Public Sector 296

Public Sector Communications Translation Education 296

Social Pinpoint

SEPTEMBER 10, 2023

Encouraging diverse communities to participate in community engagement can be an overwhelmingly tough task. It’s too often that these community members don’t participate in consultations for various reasons. So, here are 10 quick tips to help you successfully engage minorities within diverse communities.

Community Engagement 98

Community Engagement Engagement Communications Translation 98

Partnership for Public Service

JUNE 5, 2024

For high-level federal communicators, the ability to understand and use data to communicate effectively is not just beneficial—it’s essential. Federal communicators play a vital role in delivering accurate and meaningful information to the public, stakeholders and decision-makers.

Communications 75

Communications Social Media Public Service Government Agency 75

AWS Public Sector Blog

JANUARY 9, 2024

By leveraging AWS to develop the next generation of EdTech solutions, these startups aim to address education challenges such as student engagement, financial literacy, student health and well-being, upskilling, and operational inefficiencies. The 10-week Accelerator program kicks off this week at Amazon’s Headquarters in Seattle.

Education 351

Education Engagement Sustainability Development 351

GovLoop

NOVEMBER 26, 2024

That’s what makes omnichannel communication so vital to improving the constituent experience, said Michael “M.J.” In this video interview, Jackson describes how a focus on omnichannel communications can result in higher constituent satisfaction and deliver improved outcomes.

Constituents 52

Constituents Social Media Communications Public Sector 52

Social Pinpoint

MAY 10, 2023

In community engagement, video can transform a project and enhance information delivery – so here are 5 reasons why your team needs to use video content in community engagement. ” The versatility of video content makes it an effective tool for engaging diverse audiences with different interests and needs. .”

Community Engagement 97

Community Engagement Engagement Social Media Education 97

AWS Public Sector Blog

APRIL 10, 2024

By listing on AWS Marketplace , Coursera has been able to extend the adoption of its targeted content and engaging learning formats to foster continuous skill development for lifelong learners. We view the AWS Marketplace as a core pillar of how we engage with customers,” says Ben Sangree, director of partnerships at Udemy.

Development 317

Development Education Public Sector Engagement 317

AWS Public Sector Blog

NOVEMBER 27, 2023

Designed to provide high quality and culturally rich online learning experiences – both inside and outside of the classroom – HBCUv will launch its course sharing network and community engagement platform in 2024.

Nonprofit 331

Nonprofit Implementation Engagement Communications 331

Center for Community Progress

MARCH 3, 2025

(Photo: Community Progress) Neighborhood-Led Vacant Lot Maintenance Programs like the Genesee County Land Bank Authoritys (GCLBA) Clean & Green initiative show how resident engagement can combat illegal dumping. Engage local groups to collect data. Make sure data is spatially referenced with GPS coordinates.

Outreach 97

Outreach Engagement Stewardship Public Health 97

AWS Public Sector Blog

APRIL 22, 2024

At the core of the Tech Alliance lies a collaborative effort to validate and then communicate the technical and professional skills learners need to develop for entry-level jobs in cloud engineering, data analytics, and software development. This initiative expands student employability, adding skills that the technology market seeks.”

Education 319

Education Public Sector Development Communications 319

AWS Public Sector Blog

NOVEMBER 15, 2024

The Amazon Transcribe API, StartTranscriptionJob , can be automatically engaged through Lambda functions to initiate transcription jobs for each uploaded file. Since communication with OpenSearch is done using HTTP requests, interacting with the cluster happens through requests such as PUT, GET, and DELETE.

Education 264

Education Implementation Management Translation 264

AWS Public Sector Blog

JANUARY 27, 2025

This enables access to external APIs and integration with various data sources, facilitating cross-agency communication and data sharing via APIs. Amazon Bedrock Agent : The interface for orchestration and task analysis through which users engage with the solution.

Public Sector 263

Public Sector Implementation Public Health Operations 263

GovLoop

NOVEMBER 8, 2024

Ten years ago, when the Department of Veterans Affairs (VA) became one of the first agencies to elevate customer experience (CX) to top priority, leaders created a path toward better serving veterans and their families through improved communications, easier access to information and a focus on restoring veterans’ trust in the agency.

Communications 98

Communications Housing Government Engagement 98

Partnership for Public Service

OCTOBER 25, 2023

One of the key themes emphasized throughout the event was the role that effective communication plays in shaping trust and building relationships between federal institutions and the people they serve. Use the trust triangle of authenticity, logic, and empathy to guide effective communication. Here are three main takeaways: 1.

Communications 64

Communications Government Community Engagement Public Service 64

AWS Public Sector Blog

SEPTEMBER 2, 2022

Public safety agencies must understand and address the specific needs of their constituents among a diverse group of communities. With 30 years of experience in law enforcement, Janeé Harteau, CEO of Vitals Aware , is an expert on the importance of information when law enforcement engages with the public.

Constituents 246

Constituents Laws Public Safety Public Sector 246

Open Access Government - Technology News

SEPTEMBER 25, 2024

Jonty Fletcher, Marketing Manager at Synertec Ltd , focuses on the benefits and challenges of adopting multi-channel communications Multi-channel communications are something that people need to think about. The question is, which method works best in communicating to the recipient? What are multi-channel communications?

Communications 52

Communications Social Media Engagement Local Government 52

AWS Public Sector Blog

MAY 9, 2024

Today, at a cybersecurity skills-building event for students hosted by the Information and Communications Technology Council (ICTC), AWS announced the launch of the K12 Cyber Grant Program across Canada. Our goal is to expedite the digital evolution of education and safeguard academic settings through cloud computing technology.

Education 195

Education Security Engagement Budgeting 195

AWS Public Sector Blog

MARCH 21, 2023

TensorIoT elevated Citibot for increased government efficiency and citizen engagement Citibot is an AI chatbot that helps citizens communicate with their governments using text messaging and web chat. Amazon API Gateway supports Amazon Lex , which improves the conversationality of Citibot communications.

Public Sector 246

Public Sector Nonprofit Operations Local Government 246

American City & Country

NOVEMBER 18, 2024

Start by organizing data sources effectively, encompassing camera video, databases, radio communications, social media, weather updates and more. Community engagement: Building relationships within the community is also essential. A proactive approach is essential.

Laws 105

Laws Public Safety Social Media Community Engagement 105

AWS Public Sector Blog

OCTOBER 10, 2024

These organizations play a pivotal role in promoting environmental sustainability through advocacy, conservation projects, community engagement, and research. This transformation enhances their impact and communication and diversifies income sources, making them more effective in successfully driving towards their missions.

Sustainability 189

Sustainability Nonprofit Stewardship Leadership 189

AWS Public Sector Blog

DECEMBER 15, 2022

Some of the best practices to consider when designing a response plan includes: Streamline engagement – Identify the most appropriate team for an incident. This focused approach narrows down the right response teams rather than engaging wide distribution lists which hinder progress during critical incidents.

Security 246

Security Management Communications Public Sector 246

NLC (National League of Cities)

APRIL 11, 2025

Co-authored by Sydney Broome, Digital Engagement and Marketing Communications Intern April 11 is National Pet Day, and the National League of Cities is proud to shine a spotlight on the beloved furry companions who brighten our homes, offices, and communities.

Communications 98

Communications Engagement 98

The Stoop (NYU Furman Center)

JUNE 14, 2023

“And that leads us to: how do we not just better communicate, but better understand and engage with the residents across the city of what it means for everyone in every neighborhood to help address the housing crisis?” ’” said Torres-Springer.

Engagement 115

Engagement Housing Laws Advocacy 115