AWS Public Sector Blog

JULY 23, 2024

State Department’s Coordinator for International Communications and Information Policy, Ambassador Stephen Lang; the British Embassy’s Deputy Head of Mission, James Roscoe, MVO; and the Italian Embassy’s Deputy Chief of Mission, Alessandro Gonzalez. Dobriansky, G7 partners discussed ways to align AI governance strategies.

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Partnership for Public Service

NOVEMBER 13, 2024

Recently, the Partnership for Public Service has applied a more inclusive and participatory approach to the way it measures the employee experience. In making this shift, the Partnership learned five key elements to developing employee experience evaluations that reflect the views and perspectives of staff and leadership across the organization.

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Leadership Cultivation Public Service Engagement 45

AWS Public Sector Blog

SEPTEMBER 30, 2024

It’s critical for anyone invested in the future of public service. This assistant could draft policies, answer public inquiries, and create reports in seconds. Community engagement – Engage with citizens to gather feedback on AI-enhanced services and foster a transparent dialogue about AI’s role in public service.

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Partnership for Public Service

OCTOBER 25, 2023

One of the key themes emphasized throughout the event was the role that effective communication plays in shaping trust and building relationships between federal institutions and the people they serve. Use the trust triangle of authenticity, logic, and empathy to guide effective communication. Here are three main takeaways: 1.

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Communications Government Community Engagement Public Service 64

Partnership for Public Service

NOVEMBER 25, 2024

To productively move forward, it is important to incorporate self-awareness and engage others, competencies included in the Partnership for Public Service’s Public Service Leadership Model. .” Change can feel overwhelming. Try to notice this token at work every day, first thing in the morning.

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GovLoop

JULY 1, 2024

I’ve been a writer and editor covering the public sector for more than 30 years, and I’ve never ceased to be amazed by the spirit of public service that prevails at every level of government, from one administration to the next. But they stay in this community because they care about their work.

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Public Service Supervision Public Health Public Sector 59

Partnership for Public Service

DECEMBER 16, 2024

In the fall of 2024, the Partnership for Public Service and Deloitte & Touche LLP hosted an event to discuss strategies for addressing these challenges, drawing on research from the Partnerships Center for Presidential Transition . Effective communication of risk information at the right time and in the right place is critical.

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Leadership Management Communications Public Service 40

Open Access Government - Technology News

JANUARY 9, 2024

However, this should be considered in the transformative promise it holds for public service agencies, with current uses empowering call centres with more information and improved assistance capabilities. AI-generated recommendations for services and queries regarding assistance programs can enhance government customer experience.

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Open Access Government - Technology News

MARCH 25, 2025

The impact of these challenges becomes particularly acute in mission-critical areas like emergency communications. The Emergency Services Mobile Communications Programme (ESMCP) across England, Scotland and Wales is one such example.

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Open Access Government - Technology News

SEPTEMBER 25, 2024

Jonty Fletcher, Marketing Manager at Synertec Ltd , focuses on the benefits and challenges of adopting multi-channel communications Multi-channel communications are something that people need to think about. The question is, which method works best in communicating to the recipient? What are multi-channel communications?

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Communications Social Media Engagement Local Government 52

AWS Public Sector Blog

OCTOBER 3, 2023

Offering isolation and security, containers help applications run in their own independent environment, minimizing the risk of data breaches and unauthorized access, which is important for public sector organizations as they handle sensitive data. Amazon EKS and Amazon ECS services enable the rapid deployment of such critical applications.

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Partnership for Public Service

JULY 9, 2024

In the second event of our 2024 Federal Communications Series , Phil Dufresne, senior editor at Axios HQ, delivered a one-hour workshop on how federal communicators can incorporate Smart Brevity into their content. Communication in government is key. Why Smart Brevity? Simple words and phrases have more impact than complex ones.

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Communications Government Engagement Public Service 40

AWS Public Sector Blog

MAY 17, 2023

Securing critical digital assets is vital to continue delivering key public services in a crisis, as citizens depend on many of these services more than ever in austere conditions. Moving digital assets to the cloud is one of the first steps governments can take to secure their public services against large-scale disruptions.

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AWS Public Sector Blog

MARCH 26, 2024

The ADHA partners with AWS to help power digital health services and explore cloud computing innovations that can transform healthcare Throughout her career, Cattermole has championed the development of female leaders and role models in public service. You became CEO of the Agency in 2020. My Agency is my inspiration.

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Partnership for Public Service

DECEMBER 11, 2023

In today’s rapidly changing world, embracing continuous learning is more important than ever for federal employees, who play a crucial role in serving the public and implementing government policies. When federal leaders are supported and encouraged to develop professionally, they feel valued and recognized.

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GovLoop

JUNE 14, 2024

The NextGen Public Service Award nominations are open , and we need your help to find government workers who have made a positive impact in their workplace. NextGen Public Service Award Categories Manager of the Year: This category recognizes a manager or supervisor who goes above and beyond for their team and individual contributors.

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Partnership for Public Service

FEBRUARY 28, 2024

In December, the Partnership for Public Service hosted a virtual event with Jason Love, a program analyst and award coordinator at the Department of Health and Human Services, to share how federal communicators can shape positive narratives about government and amplify agency success stories.

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Partnership for Public Service

AUGUST 21, 2023

The Partnership strives to change that perception by telling stories about the power of public service , working to rebuild trust in government and inspiring a new generation of public servants. We recently asked a group of federal employees to share one thing they wanted the public to know about public service.

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Government Public Service Public Health Leadership 75

Google Public Sector

OCTOBER 8, 2021

With smart translations, done almost in real-time, we’ve created a new, more agile way of communicating. Fairness and respect take center stage in our vision of communication. That’s why our AI-enabled communication technology is tailored to use cases where language barriers currently put some at a disadvantage.

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Open Access Government - Technology News

JULY 22, 2024

AI has huge potential to address these challenges by improving user experiences, supporting inclusive working methods, and building better public services. It can help the public sector become more accessible and better cater to individuals with diverse disabilities. But how can this be achieved?

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Partnership for Public Service

OCTOBER 30, 2024

“This supervisory training helps drive engagement by teaching managers how to effectively set clear goals, give constructive criticism, recognize achievements and identify areas for development,” said Elias Hernandez, SBA’s chief human capital officer. But this is still a challenging issue for many agencies.

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GovLoop

APRIL 4, 2023

And worse, once you know your strengths, communicating them to a manager can be even harder. Department of Housing and Urban Development Much of the advice for under-represented groups in the workplace focuses on the need to lean in. But what about the barriers to doing so or the unequal rewards (and even penalties) when they do?

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Development Communications Management Leadership 52

Partnership for Public Service

APRIL 27, 2023

Federal agencies are increasingly adopting innovative methods, like agile , that prioritize iteration and user experience to transform digital service delivery and better serve the American public. Involving employees in developing internal digital solutions can lead to tools that reduce friction and ease work tasks.

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Google Public Sector

OCTOBER 4, 2022

And more than three billion users already rely on Google Workspace, which means that they’re familiar tools and require little training or extended ramp-up time for Army personnel—ultimately helping Soldiers and employees communicate better and more securely than ever before. 15 in Washington D.C.

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A Library Writer's Blog

FEBRUARY 10, 2025

Note: the editors of this book believe in compassion-based care, mentorship, and communication at all levels. We understand the stress and anxiety involved in submitting items for review and publication, and strive to ensure transparency, respect, and support to all who submit.

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Supervision Budgeting Communications Leadership 40

American City & Country

SEPTEMBER 18, 2024

When they buy technology, cities and counties will often face multiple issues, says Dean Cunningham , segment development manager, Public Safety at Axis Communications , a company that produces network cameras, access control systems, network audio devices and other IP networking solutions for physical security and video surveillance applications.

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Government Public Safety Local Government Public Sector 110

Open Access Government - Technology News

AUGUST 1, 2023

The fund will empower local areas across the UK to enhance their digital connectivity and develop cutting-edge wireless technologies. These advancements are expected to revolutionise healthcare, agriculture, transport, and public services.

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Campaign Transportation Public Service Development 98

American City & Country

AUGUST 16, 2024

Embracing a tech-forward approach After identifying its specific needs, the HR team evaluated and chose a public sector-specific software system that could accommodate these nuances and simplify its performance management processes. The improved performance management system provides a solid foundation for ongoing development and improvement.

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Partnership for Public Service

MAY 15, 2023

Furthermore, federal leaders are stewards of the public’s trust , so when they model trust practices for their teams, those teams connect with and engage the public more effectively. How to build trust as a leader How can leaders develop trust within their teams and agencies? Trust is about behavior. Maintain confidentiality.

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Partnership for Public Service

OCTOBER 24, 2022

The Partnership for Public Service released an in-depth profile of customer experience and satisfaction with the TSA. The analysis also took a look at how TSA has attempted to improve equitable service delivery to its customers. Delivering airport screening services equitably.

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Transportation Security Communications Public Service 66

AWS Public Sector Blog

JULY 27, 2023

Our public services need to find creative ways to deliver services differently and more efficiently so we meet our communities’ changing needs, while always protecting the people who rely on these services. The United Kingdom (UK) has a strong track record of impactful innovation.

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Partnership for Public Service

JANUARY 24, 2024

At a time when our democracy faces serious threats, partisanship is on the rise and public faith in federal institutions is low , the Partnership for Public Service and the Data Foundation share a mutual dedication to the important task of building trust in government.

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Government Cultivation Accountability Translation 75

Partnership for Public Service

NOVEMBER 20, 2024

During times of change, these career executives are a source of stability, bridging gaps in mission and service delivery, serving as stewards of agency workforces and resources, and directly communicating with and supporting incoming political leadership. Learn more about Becoming Self-Aware 2.

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Open Access Government - Technology News

AUGUST 24, 2022

Real-time data is the lynchpin for any progressive government , enabling it to improve efficiency, enhance operations and communications, provide improved services for citizens, uncover fraud and lower the risk of cyberattacks. The government benefits from receiving and processing data in real-time.

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Open Access Government - Technology News

DECEMBER 21, 2023

However, this should be considered in the transformative promise it holds for public service agencies, with current uses empowering call centres with more information and improved assistance capabilities. AI-generated recommendations for services and queries regarding assistance programs can enhance government customer experience.

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Government Public Service Constituents Implementation 69

AWS Public Sector Blog

NOVEMBER 16, 2022

State and local tax agencies process millions of tax filings and collect billions of tax dollars annually to support essential public services in health, safety, and education, as well as critical infrastructure such as roads and utilities. Develop AI implementation guidelines that include transparency of algorithms used.

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Public Sector Local Government Supervision Operations 147

American City & Country

SEPTEMBER 5, 2024

This issue often arises from a lack of clarity and communication regarding payment requirements and deadlines, leading to confusion and missed payments. The complexity of fee structures for services such as permits, fines and licenses also complicates the payment process for both citizens and the agencies collecting these payments.

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