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Creating agentless outbound campaigns to support Medicaid unwinding efforts

AWS Public Sector Blog

For more than a year, Amazon Web Services (AWS) has supported SMAs with in-house Medicaid expertise to identify unwinding issues and develop solutions to address them. The top four concerns that SMAs have shared are outreach and engagement, staffing shortages, returned mail, and reporting capabilities. At least 4.5

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4 ways AWS Partners are using AI/ML to drive public sector transformation

AWS Public Sector Blog

TensorIoT elevated Citibot for increased government efficiency and citizen engagement Citibot is an AI chatbot that helps citizens communicate with their governments using text messaging and web chat. Still, Citibot’s developers saw room for improvement. It integrates with ease into popular chat services.

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How One Library Marketer Advocated for (and Got) an Additional Promotional Staff Member

Super Library Marketing

Nicole is now the Communications Coordinator for the Delaware County District Library, a five-branch system with a bookmobile and other outreach services. She had one Communication Specialist but was certain she needed more help. The first thing I did was sit down with my Communications Specialist and perform a job task audit.

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Automating returned mail to keep members enrolled during Medicaid unwinding

AWS Public Sector Blog

For nearly a year, Amazon Web Services (AWS) has supported SMAs with in-house Medicaid expertise to identify unwinding issues and develop solutions to address them. The top four concerns that SMAs have shared for unwinding are constituent outreach and engagement, staffing shortages, returned mail, and reporting capabilities.

Outreach 130
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To Prevent Illegal Dumping, You Have to Know the Scale of the Problem

Center for Community Progress

How can outreach and education help? Identifying common types of dumped waste informs public outreach efforts, like flyers, dumpster roll-off days, or hazardous waste drop-off events. Develop survey questions. Gather essential data without overburdening surveyors.

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New Mexico delivers customer-obsessed human services programs powered by AWS

AWS Public Sector Blog

Then, with the time they saved managing numbers, they turned their attention to new outreach channels: chat, text, and email. What we have to communicate is life-saving information. Read more about AWS for state and local government: Iowa Workforce Development West Virginia Office of Technology Kansas Department of Labor

Campaign 195
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4 ways AWS can help with Medicaid unwinding

AWS Public Sector Blog

For nearly a year, Amazon Web Services (AWS) has supported SMAs with in-house Medicaid expertise to identify unwinding issues and develop solutions to address them. The top four concerns that SMAs have shared are in approaching outreach and engagement, staffing shortages, returned mail, and reporting capabilities. License: CC BY-SA 4.0

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