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Reimagining unemployment contact centers

AWS Public Sector Blog

Every constituent has a different set of circumstances that dictates how and when they prefer to communicate. Demo of Amazon Connect for unemployment insurance. They operate 24/7 to offset traffic and assist individuals who may have been unable to call during business hours due to work or other obligations.

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AWS selects 13 startups to innovate public safety solutions through the GovTech Accelerator

AWS Public Sector Blog

The program will culminate with the 2023 AWS GovTech Accelerator demo day at the State of GovTech conference on November 14. The platform can improve public safety by automating alerts, encouraging citizen reporting and enhancing operational efficiencies—ultimately saving law enforcement agencies time and resources.

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Automatically extracting email attachment data to reduce costs and save time for local public health departments

AWS Public Sector Blog

The Lambda function’s call to Amazon Textract is made asynchronously so that Lambda does not have to wait until the result of the operation to complete processing. The response to the asynchronous operation is a job identifier (JobId). Save the file on your local machine as “textract-demo-vpc.yaml”. Choose Raw. Choose Raw.

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Announcing nine startups selected to participate in the AWS Sustainable Cities Accelerator for Infrastructure

AWS Public Sector Blog

This data helps customers make better decisions to support operational cost optimization and net zero carbon targets. Through surveys, communication, and sharing tips and tricks, hello energy helps make change manageable, simple, and fun to drive more sustainable behavior. Startups are also eligible to receive AWS computing credits.

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3 ways tax agencies can use AI on AWS

AWS Public Sector Blog

Despite the central role of tax agencies in supporting state economies and local communities, many are challenged with legacy systems that lack flexibility and functionality. Omnichannel communications empower tax agencies to respond to taxpayer demand for digital engagement and offer more effective customer service on a 24/7 basis.

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On technology buys, it’s important that agency stakeholders work together throughout the process

American City & Country

He urges governments to keep the communications lines open with vendors. Share your requirements at length and ask for proof of concept or an in-depth demo.” The following link has some Iron Mountain case studies in all sectors of the economy. These team players can help to comprehensively develop the desired end result of the project.

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It’s time to evolve IT procurement

AWS Public Sector Blog

Why using old procurement methods is a problem Cloud computing presents a difficult choice for organizations: adopt and shift operating models to take advantage of its benefits or maintain the status quo and miss out. Include live demos in vendor evaluations for real-world solution analysis. Returns can enormously outweigh costs.