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Reimagining unemployment contact centers

AWS Public Sector Blog

Every constituent has a different set of circumstances that dictates how and when they prefer to communicate. Demo of Amazon Connect for unemployment insurance. Organizations gain valuable insights into customer sentiments, conversation themes, and emerging trends before customer experience issues become widespread (see demo ).

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AWS selects 13 startups to innovate public safety solutions through the GovTech Accelerator

AWS Public Sector Blog

The program will culminate with the 2023 AWS GovTech Accelerator demo day at the State of GovTech conference on November 14. ForceMetrics provides rapid access to vital information, empowering public safety professionals to make data-driven decisions for the benefit of the community.

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Automatically extracting email attachment data to reduce costs and save time for local public health departments

AWS Public Sector Blog

Save the file on your local machine as “textract-demo-vpc.yaml”. Save the file on your local machine as “textract-demo-cmk.yaml”. Save the file on your local machine as “textract-demo-incoming.yaml”. Save the file on your local machine as “textract-demo-functions.yaml”. Navigate to the GitHub repo for the template.

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Using customer-provided ephemerides with AWS Ground Station

AWS Public Sector Blog

Amazon Web Services ( AWS) Ground Station is a cloud-based service that provides you with an opportunity to perform communication sessions with your satellite without spending a fortune on your own ground station infrastructure. Before starting this hands-on demo, learn how to create an AWS CloudFormation stack or refresh your knowledge.

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Metis adds real-time collaboration to classroom live streams with Amazon IVS

AWS Public Sector Blog

Engineers mapped out the build and launched a working demo in October 2022. When students are trying to understand new concepts, it’s very beneficial for them to be able to communicate with the teacher verbally,” said Panwar. The teacher has brought a student “on stage” for a live conversation using Amazon IVS Real Time Latency.

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Announcing nine startups selected to participate in the AWS Sustainable Cities Accelerator for Infrastructure

AWS Public Sector Blog

Through surveys, communication, and sharing tips and tricks, hello energy helps make change manageable, simple, and fun to drive more sustainable behavior. The culmination of this program will be the AWS Sustainable Cities Demo Day in 2023, during which the selected startups will showcase their technology in person.

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Using Viva Insights to celebrate Public Service Recognition Week

Microsoft Public Sector

We have created a brief clickthrough demo video of Viva Insights App in action (also found at [link] :( It's even possible to keep the gratitude and appreciation flowing all year long! You can select from various color themes, preview and send the praise. Viva Insights will deliver your praise to the Teams Chat of your coworker.