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Meet the cohort The startups were selected based on several factors including: the innovative and unique nature of each project, relevance to justice and public safety agencies, benefit the solution will add to the GovTech industry, the creative application of AWS technology, and the startups’ ability to deliver for identified constituent needs.
This robust technology has been coined as intelligent automation or hyper-automation , and it can work alongside humans to perform work or operate in the background without human supervision. Transforming the customer experience. Read related stories on the AWS Public Sector Blog: Taxes, governments, and great experiences using the cloud.
States provide support to citizens in all aspects of life, but the coronavirus has made that very difficult, given that shelter-at-home orders have increased states’ need to tap into more modern communication channels to connect with their citizens. And the Virtual Phone Agent is answering 40,000 calls per day during after-hours.
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