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Transforming How New York Protects and Serves its Community

Google Public Sector

New York is leading the way, embracing this technological shift, using generative AI (gen AI) to revolutionize how the government serves its constituents. This fosters two-way communication, increases transparency, and empowers residents to engage directly with their government. It's already making a difference today.

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Creating Trust and Inclusion at Your Agency: NextGen Speakers Explain How

GovLoop

It takes teamwork — and a lot of it — to keep agencies operating, meeting missions and providing for constituents. The Office of Personnel Management charged federal agencies to develop and implement diversity, equity, inclusion and accessibility (DEIA) plans. Government employees don’t operate in a vacuum.

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Where Data Can Take You

GovLoop

Her team at the VA combined two-dimensional numbers with heartfelt narratives to help the agency tangibly improve its employees’ lives and to encourage healthier, more productive constituent engagement. Gill’s team established a governmentwide EX community of practice, in which 14 federal agencies participate.

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Meet Our Featured Contributor Cohort

GovLoop

They’ll cover topics such as employee and constituent engagement, artificial intelligence, data use and literacy, cybersecurity, diversity and inclusion, and more. She is a FEMA-trained crisis communicator and certified Advanced Public Information Officer (APIO). You can begin reading their articles here.)