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Lessons From State and Local Experts

GovLoop

Transparent data collection and dissemination through federal/local collaborations help constituents trust in and engage with the data. You Cant Ignore Generational Preferences Scot Barker, Chief Innovation Officer for Burlington, Vermont, observed that most members of Gen Z arent going to city hall to request public services.

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Announcing the winners of the inaugural Future of Government Awards: Celebrating digital transformation initiatives around the world

AWS Public Sector Blog

His immediate priority was to create the “State in the smartphone” – so people could communicate directly with the state via their smartphones. Winner: IO, the app for Italian public services – PagoPA S.p.A., After registering, citizens can receive communications and complete in-app payments.

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Coming to terms with generative AI’s early potential for government

Open Access Government - Technology News

Generative AI marks a further big leap by eliminating the need for extensive training of virtual agents and enabling greater use of data to create personalized content and experiences for constituents. Utalising generative AI Navigating the complex web of government departments can often be daunting for constituents.

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Know a Government Superstar? Nominate Them!

GovLoop

The NextGen Public Service Award nominations are open , and we need your help to find government workers who have made a positive impact in their workplace. NextGen Public Service Award Categories Manager of the Year: This category recognizes a manager or supervisor who goes above and beyond for their team and individual contributors.

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Designing an Accessible and Equitable Experience for Constituents Accessing Unemployment Insurance

Government Technology Insider

State governments across the United States have made it a priority to deliver improved customer experiences as a means of increasing trust and satisfaction with public services. During the COVID-19 pandemic and ensuing social challenges, equity gained momentum as a key characteristic of government services.

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Migrate and modernize public sector applications using containers and serverless

AWS Public Sector Blog

Containers also facilitate rapid development and deployment of services, allowing organizations to roll out new applications and updates quickly. This is particularly valuable in times of crisis or when there’s a need to respond swiftly to constituent demands.

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Coming to terms with generative AI’s early potential for government

Open Access Government - Technology News

Generative AI marks a further big leap by eliminating the need for extensive training of virtual agents and enabling greater use of data to create personalized content and experiences for constituents. Navigating the complex web of government departments can often be daunting for constituents. How can the government use AI?