Remove Communications Remove Constituents Remove Public Health
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Enhance productivity with Amazon Bedrock Agents and Powertools for AWS Lambda

AWS Public Sector Blog

This enables access to external APIs and integration with various data sources, facilitating cross-agency communication and data sharing via APIs. The result is a more agile, responsive, and effective public sector that can better meet the needs of its constituents. For further reading and resources, explore the following links.

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Migrating and modernizing state WIC applications with AWS

AWS Public Sector Blog

Public health agencies know that modernizing their technology infrastructure is necessary to avoid disruptions to program operations and create new opportunities to serve their constituents. The WIC system went live in production in March 2023.

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Unhoused individuals gain shelter, prove their identity using AWS-powered solution Kiip

AWS Public Sector Blog

The issue of document access and related administrative burdens is so ubiquitous that public health researchers have published papers about the detrimental impact a lack of identification has on those experiencing homelessness. Reach out to the AWS Public Sector team.

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New Mexico delivers customer-obsessed human services programs powered by AWS

AWS Public Sector Blog

What we have to communicate is life-saving information. Having these sophisticated systems in place allowed New Mexico to seamlessly transition during the public health emergency (PHE) unwinding, avoiding some of the problems and pitfalls other states experienced during the reverification process. “We You saved my life today.'”

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Creating agentless outbound campaigns to support Medicaid unwinding efforts

AWS Public Sector Blog

A critical focus of the public health emergency (PHE) unwinding is the challenge Medicaid agencies may face with regards to returned mail, which can happen when a member changes their address and the agency does not have the updated address on file. See more Health and Human Services Cloud Resources here.

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Automating returned mail to keep members enrolled during Medicaid unwinding

AWS Public Sector Blog

As the COVID-19 public health emergency (PHE) begins to wind down, starting April 1, 2023, state Medicaid agencies (SMAs) will have one year to “unwind” temporary COVID-era changes and return to pre-pandemic ways of working. Business level architecture for returned mail processing and constituent outreach 1.

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Supporting state agencies with Medicaid unwinding outreach: Creating a multi-lingual two-way messaging system

AWS Public Sector Blog

During the COVID-19 public health emergency, a continuous coverage requirement was put in place for Medicaid beneficiaries, meaning millions were automatically reenrolled in healthcare coverage without needing to renew eligibility. See more Health and Human Services Cloud Resources here. Architecture overview Figure 2.

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