State Tech Magazine

JANUARY 8, 2025

Cyberattacks targeting state and local power grids, communication systems, transportation networks, and other critical U.S. infrastructure have risen dramatically in recent months. These attacks, frequently attributed to foreign threat actors from countries such as China or Iran, pose risks for state and local governments.

Local Government 274

Local Government Government Transportation Communications 274

AWS Public Sector Blog

DECEMBER 2, 2024

Terrestrial communications infrastructure for remote locations can be costly to deploy and vulnerable to outages. Government, financial services, and industry have told us they want the power of AWS in their remote locations, but also require a level of last-mile resiliency that terrestrial connections don’t provide.

Public Sector 332

Public Sector Communications Operations Regulations 332

State Tech Magazine

JANUARY 17, 2025

The possibilities are exciting, and a growing majority of public employees admit to using AI tools for enhanced productivity and to help them become more creative in how they communicate. They claim AI improves their writing by editing, shortening or expanding their reports.

Government 283

Government Communications 283

American City & Country

OCTOBER 29, 2024

Faced with rising costs and challenges due to an outdated phone system and legacy services from their previous provider, City officials sought a comprehensive solution for their communication infrastructure. Modernizing Communication : Migration to Microsoft Teams DTR.

Communications 58

Communications Operations Management 58

State Tech Magazine

JANUARY 2, 2025

Using the 6-gigahertz spectrum that the Federal Communications Commission has opened up for unlicensed use, Wi-Fi 7, the next generation of wireless technology, is primed to offer a nimble, consistent experience across networks and devices. While Wi-Fi 7 can operate on the previously accessible 2.4-

Operations 274

Operations Local Government Government Communications 274

AWS Public Sector Blog

JANUARY 25, 2024

Driven by the need for convenience, real-time conversations, and anywhere, anytime access, electronic messaging has become a go-to means of communication. In fact, instant messaging has become the preferred form of internal workplace communications, including email, according to Gartner’s 2022 Channel Benchmark and other research studies.

Government Agency 195

Government Agency Communications Security Government 195

AWS Public Sector Blog

OCTOBER 9, 2023

Communication with parents is a must for school districts. In this blog post, I walk through how to set up a solution that enables school districts to notify a targeted group of parents about school bus breakdowns and delays via the parent’s preferred method of communication (i.e.,

Communications 200

Communications Campaign Public Sector Management 200

State Tech Magazine

APRIL 17, 2024

When the Los Angeles County Department of Children and Family Services (DCFS) sought to modernize its contact center, IT leaders took the opportunity to shift from an on-premises infrastructure to a cloud-based one. “We

Outreach 274

Outreach Communications 274

AWS Public Sector Blog

DECEMBER 18, 2024

Generative AI has been increasingly used to create highly personalized and convincing phishing emails, making it harder for even trained employees to distinguish between legitimate and malicious communications. Re-evaluate your on-call communication and rotation plan.

Security 264

Security Government Implementation Communications 264

AWS Public Sector Blog

OCTOBER 13, 2023

Satellite communications (satcom) serve a wide range of industries such as telecommunications, broadcasting, military, aviation and maritime, and emergency services. Satellite operators provide bandwidth allocation to each of these segments.

Communications 204

Communications Public Sector Operations Accountability 204

State Tech Magazine

SEPTEMBER 27, 2023

Cisco’s unified communications platform has been key to keeping employees productive and engaged. “It Unified communications delivers integrated voice and video calling, messaging, file sharing, collaboration and other capabilities. In Jefferson County, N.Y., It’s proving indispensable for state and…

Communications 144

Communications Government Employee Government Engagement 144

Eric Holdeman's Disaster Zone Podcast

MARCH 4, 2025

specializes in disaster and risk with a primary focus on online informal communication, and public alerts and warnings disseminated via short messaging channels. specializes in disaster and risk with a primary focus on online informal communication, and public alerts and warnings disseminated via short messaging channels.

Communications 52

Communications Social Media Security Management 52

GAO (US Government Accountability Office)

SEPTEMBER 27, 2023

We’ve already seen what can happen when one of the nation’s critical services is disrupted by a cyberattack. In May 2021, a ransomware attack on Colonial Pipeline led to the temporary disruption of gasoline and petroleum product delivery across much.

Communications 252

Communications 252

Partnership for Public Service

JANUARY 8, 2025

12, the Partnership for Public Service hosted the final 2024 convening of the Federal Communicators Series. During the meeting, federal public affairs officers offered three main recommendations for communications leaders in government to effectively lead their teams through transitions in agency leadership.

Communications 45

Communications Leadership Government Public Affairs 45

AWS Public Sector Blog

NOVEMBER 19, 2024

Almost half of respondents (43 percent) are interested in using generative AI to improve operational efficiency, followed by enhancing communications (29 percent), education and workforce development (28 percent), and enhancing citizen services (21 percent). The benefits can’t be ignored.

Public Sector 298

Public Sector Public Service Education Regulations 298

McKinsey Public & Social Sector Insights

FEBRUARY 21, 2025

McKinseys latest quantum communication report explores growing investment in new quantum communication capabilities to help meet expanding demand for enhanced cybersecurity and quantum computing.

Communications 86

Communications 86

State Tech Magazine

SEPTEMBER 30, 2022

And we just didn’t communicate before.” Collazo said. And sometimes they gave us these absurd reasons for printing all this paper. We went back and realized we can change that process very simply. Other panelists agreed that cities…

Management 341

Management Communications 341

State Tech Magazine

DECEMBER 11, 2024

In the best possible world, a collaboration tool complements and extends the positive elements of a companys communication culture. A top-down, proactive approach to implementing collaborative tools is best, as

Communications 283

Communications Implementation 283

AWS Public Sector Blog

OCTOBER 1, 2022

Research shows that family and community involvement in schools is closely related to positive outcomes for students. Plus, when educators connect and communicate with each other, they can help improve the culture of education, use their data more effectively, and deliver better results for students. orientation training).

Engagement 279

Engagement Translation Education Public Sector 279

State Tech Magazine

DECEMBER 12, 2023

Younger Citizens Prefer Multichannel Communications Most contact centers started as phone-based services, staffed locally or outsourced. But can you update and modernize to meet ever-changing needs and ever-growing demand for services? Here are three key strategies. Technology marches on, however. A contact center accessible via phone…

Government 300

Government Communications 300

AWS Public Sector Blog

MAY 24, 2024

First responders need secure, uninterrupted communication to help them get oriented quickly and support complex coordination efforts. Wickr is an end-to-end encrypted messaging and collaboration service with features designed to help keep communications secure, private, and compliant.

Public Safety 200

Public Safety Coordinator Communications Security 200

GAO (US Government Accountability Office)

SEPTEMBER 22, 2022

Wireless communication and social media have increased the speed and range of information sharing, diffusing the power once held more centrally. Today’s information environment poses opportunities and threats to our national security. In the videos.

Social Media 250

Social Media Security Communications 250

State Tech Magazine

MARCH 20, 2024

That means being able to integrate data and real-time communications efficiently while staying resilient under even the most challenging circumstances. The use of cloud-based mobile communication systems and apps in disaster response has been found to…

Disaster Response 227

Disaster Response Communications Operations 227

Open Access Government - Technology News

JANUARY 3, 2025

The quantum clock is more accurate than ever before, it will lose less than one second over billions of year, providing a level of precision that will be revolutionary for military navigations to secure communications.

Security 96

Security Communications Operations Coordinator 96

AWS Public Sector Blog

NOVEMBER 4, 2022

Satellite communications systems provide the DoD with critical capabilities—from delivering satellite imagery to enabling communications—that support military users operating around the globe. government (USG) space assets in all orbits to provide secure, assured, and low-latency data communications.

Public Sector 246

Public Sector Communications Security Operations 246

GovLoop

NOVEMBER 8, 2024

Ten years ago, when the Department of Veterans Affairs (VA) became one of the first agencies to elevate customer experience (CX) to top priority, leaders created a path toward better serving veterans and their families through improved communications, easier access to information and a focus on restoring veterans’ trust in the agency.

Communications 98

Communications Housing Government Engagement 98

GAO (US Government Accountability Office)

APRIL 4, 2024

When it comes to communicable diseases, it turns out, it is a small world after all. Serious diseases like COVID-19, AIDS, and mpox (previously known as monkeypox) can move quickly around the globe—threatening lives and livelihoods. plays an.

Communications 217

Communications 217

State Tech Magazine

JANUARY 24, 2023

Stephenson County has many widely dispersed factories and other facilities where wireless communication can be a challenge. Recently, a bomb threat in rural Stephenson County, Ill., 120 miles northwest of Chicago, tested the reach of the state’s STARCOM21 two-way radio network.

Public Safety 261

Public Safety Communications Government 261

zencity

MARCH 19, 2025

About the Webinar In times of crisis, clear and effective communication is essential to maintaining public safety and trust. Access the Webinar! When natural disasters strike, misinformation can spread quickly, and coordination between agencies becomes Source

Crisis Communication 52

Crisis Communication Communications Public Safety Coordinator 52

AWS Public Sector Blog

NOVEMBER 20, 2024

Authentication and access Users access Amazon Bedrock Studio through single sign-on, using a secure URL Authentication is managed through an account instance of AWS IAM Identity Center Customer identity provider (IdP) integrates with IAM Identity Center for user management Users can be organized into groups (for example, GROUP-TEAM1) for easier access (..)

Public Sector 246

Public Sector Security Government Accountability 246

Careers in Government

NOVEMBER 7, 2022

State and local governments should consider enhancing communications to employees on the value of the benefits that they provide. The post How Can Government Recruit and Retain Talent? appeared first on Careers in Government.

Government 227

Government Local Government Communications Education 227

Super Library Marketing

MARCH 3, 2025

Nicole is now the Communications Coordinator for the Delaware County District Library, a five-branch system with a bookmobile and other outreach services. She had one Communication Specialist but was certain she needed more help. The first thing I did was sit down with my Communications Specialist and perform a job task audit.

Communications 70

Communications Social Media Outreach Campaign 70

State Tech Magazine

NOVEMBER 15, 2022

I think both of these websites show how the city is putting residents and their needs first,” says Ashley Bailey, the city’s strategic communications officer. The changes to the SDPD and HSSD sites were aimed at improving the user experience and access to critical service information, GovTech reports. “I

Communications 246

Communications Government 246

State Tech Magazine

AUGUST 15, 2023

Some attendees also made the assertion that when it comes to training and professional development, IT deputy directors might be more interested in honing their soft skills than anything else; for example, they want to know how to communicate with legislators and stand in for CIOs. A recent Deloitte study found something similar.

Development 244

Development Cultivation Legislation Leadership 244

AWS Public Sector Blog

SEPTEMBER 19, 2023

Atlas One Austin, TX Atlas One is revolutionizing public safety communications by crowdsourcing anonymous tips, evidence, and information in local neighborhoods and communities, and automating time-consuming back-office tasks. eHawk Lees Summit, MO eHawk is a criminal justice technology company driven by its innovative RePath platform.

Public Safety 338

Public Safety Public Sector Laws Supervision 338

AWS Public Sector Blog

APRIL 17, 2024

The result is a prototype that uses machine learning (ML) and generative artificial intelligence (AI) to transform the public health communications landscape by giving officials the tools they need to keep their communities informed and safe. Screenshot of the communication generation prototype described in this post.

Public Health 219

Public Health Communications Social Media Education 219