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When the pandemic shut down many government offices in March 2020, residents could no longer physically interact with government employees in many cities, including Santa Monica, Calif. The Santa Monica citymanager turned to the municipality’s CIO for a solution to boost citizen services online.
Large language models, or LLMs, underpin that state and local governments are looking to achieve with artificial intelligence. As deputy citymanager and chief public safety officer in Maricopa, Ariz., With many state and local entities hoping to tap the promise of AI, it’s worth taking a close look at LLMs and how they work.
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About Greg Devereaux: Greg Devereaux has served in state and local government for nearly 40 years, holding various administrative leadership positions, including citymanager in the cities of Fontana and Ontario.
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