Remove City Manager Remove Communications Remove Engagement
article thumbnail

How city managers can support the mental health of residents & employees

zencity

From my perspective, the past few years have given rise to a perfect storm – where COVID-19 is one of the biggest contributing stressors – and a storm that is unavoidable for our residents, our employees, and ourselves as city managers. Open up the channels of communication around the subject matter.

article thumbnail

?A Road to Trust in Government

Barrett & Greene

by Dawa Hitch, Communication and Public Engagement Director, Asheville, North Carolina. In historically disenfranchised communities, trust in government is low and there needs to be an emphasis on empowered decision making. This process helped us to hone in on communication and public engagement.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The Top 10 Local Government Conferences of 2022

zencity

California City Managers Conference. But more than that, this conference is a pivotal event that brings together city managers from across the State. This year’s focus is on the city manager experience, and the design of the event allows for a lot of networking and is perfect for the exchange of ideas.

article thumbnail

Citizen Management Software: An Affordable 311 Alternative

AccessE11

When a resident makes a request or submits an issue, the software automates the entire logging, assignment, and communication process. Numerous municipalities have already experienced success by implementing alternative software for their issue management processes, as opposed to opting for a dedicated 311 system.

article thumbnail

A Guide For City Managers & CAOs to Achieve Operational Excellence

This guide addresses the unique operational challenges faced by smaller municipalities, such as limited resources, budget constraints, and diverse community needs. By leveraging digital tools, City Managers and Municipal Chief Administrative Officers (CAOs) can streamline workflows, enhance communication, and improve service delivery.

article thumbnail

Simplify Municipal Data Analytics & Reporting

AccessE11

By automating the collection and processing of data, these innovative tools significantly reduce the likelihood of human error and the labor-intensive aspects of data management. The real-time nature of digital reporting means that city managers and officials have immediate access to up-to-date information.

article thumbnail

Emphasizing ‘people over position’: 2023 Exemplary Public Servant James Earp

American City & Country

But Earp, city manager for Hutto, Texas, and a recipient of this year’s American City & County Exemplary Public Service award , believes the winding road to his current role is evidence that he’s where he’s supposed to be. God’s hand was moving,” Earp says. Systems didn’t work or didn’t exist.”