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Creating agentless outbound campaigns to support Medicaid unwinding efforts

AWS Public Sector Blog

A critical focus of the public health emergency (PHE) unwinding is the challenge Medicaid agencies may face with regards to returned mail, which can happen when a member changes their address and the agency does not have the updated address on file. Amazon EventBridge launches the “Campaign Outreach Process” AWS Step Function.

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New Mexico delivers customer-obsessed human services programs powered by AWS

AWS Public Sector Blog

Today, HSD’s texting campaigns are more sophisticated than ever. All of these [campaigns] have a virtual portion,” said Harrison. For instance, HSD tackled texting by starting with one use case: uploading eligibility reports to Amazon Pinpoint in order to proactively notify residents about the status of their benefits applications.

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Automating returned mail to keep members enrolled during Medicaid unwinding

AWS Public Sector Blog

As the COVID-19 public health emergency (PHE) begins to wind down, starting April 1, 2023, state Medicaid agencies (SMAs) will have one year to “unwind” temporary COVID-era changes and return to pre-pandemic ways of working. Amazon Pinpoint, an omni-channel communications service, can help in this scenario.

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Supporting state agencies with Medicaid unwinding outreach: Creating a multi-lingual two-way messaging system

AWS Public Sector Blog

During the COVID-19 public health emergency, a continuous coverage requirement was put in place for Medicaid beneficiaries, meaning millions were automatically reenrolled in healthcare coverage without needing to renew eligibility. Then, learn how to monitor the campaign’s effectiveness and response rates in a visual dashboard.

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Interactive digital media platforms impact on Canadians lives

Open Access Government - Technology News

TikTok is crucial for political campaigns looking to reach new audiences through digital advocacy. (4) Low- and middle-income countries utilize social media less, and those most disadvantaged may experience challenges due to access, reading, and electronic health literacy. (5) Courdi, C., Scientific Reports, 2023. 20563051231157604.

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Combatting COVID-19 Grant Program - July 06, 2022

iGrantWriters

¢ Programs and initiatives to combat mis- and dis-information around COVID-19 and vaccinations and promote the importance of science-based public health measures in response to the pandemic.

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Pandemic profiteers: Exploiting fear through cyber scams and how to move forward

Open Access Government - Technology News

The COVID-19 pandemic not only posed a public health crisis but also created cyber scam opportunities for cybercriminals to exploit the vulnerable in the rapidly changing digital environment With the outbreak of the pandemic, cybercriminals quickly identified ways to exploit the public.