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Civix simplifies online campaign finance reporting with AWS serverless technology

AWS Public Sector Blog

Public officials and employees for electoral candidates, political committees, and political action committees (PACs) must publicly disclose their campaign finances in accordance with different state campaign finance disclosure laws. How Civix moved from idea to launch in nine months with the AWS Service Creation team.

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Continuous monitoring and governance: AWS best practices for keeping your data secure during the holidays

AWS Public Sector Blog

Bad actors use new technologies such as generative artificial intelligence (AI) to craft more convincing phishing campaigns and social engineering attacks. The surge in online activity creates more opportunities for scams and attacks. In 2024, there was a dramatic rise in the sophistication of AI-powered attacks.

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Creating agentless outbound campaigns to support Medicaid unwinding efforts

AWS Public Sector Blog

In this blog post, learn how to deploy a serverless outbound campaign to meet Medicaid unwinding outreach needs and support agency staff members by streamlining the outreach process. Solution overview: Creating agentless outreach campaigns Agencies can help automate their outreach programs with the Amazon Connect Outbound Campaign solution.

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Reimagining unemployment contact centers

AWS Public Sector Blog

Agencies can also preempt potential calls with outbound campaigns , reaching up to millions of customers across channels with program updates and reminders for important deadlines, weekly certifications, and work search requirements.

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Automating multi-channel communication for school bus delays

AWS Public Sector Blog

Sign in to the AWS Management Console. Enable outbound campaigns 1. Navigate to the AWS Management Console. Describing how to search for Amazon Connect in AWS Management Console. In the Amazon Connect console, navigate to Telephony and check Enable outbound campaigns. Then, select Save to enable outbound campaigns.

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Managing nonprofit members and donors with CiviCRM on AWS

AWS Public Sector Blog

Managing donors, members, and constituents is essential to the success of most nonprofits. Customer relationship management (CRM) systems are an important part of this process. About CiviCRM Over 11,000 nonprofit organizations around the world use CiviCRM to build and manage their donor, member, and constituent bases.

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CISA Asks Citizens to ‘Secure Our World’ in Agency’s First PSA

State Tech Magazine

The campaign focuses on the four simple steps that will be promoted during the 20th annual Cybersecurity Awareness Month in October: Use strong passwords and a password manager. “We want to make keeping information safe a habit, just like buckling a seat belt,” said CISA Director Jen Easterly. Turn on multifactor authentication.

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