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Civix simplifies online campaign finance reporting with AWS serverless technology

AWS Public Sector Blog

Public officials and employees for electoral candidates, political committees, and political action committees (PACs) must publicly disclose their campaign finances in accordance with different state campaign finance disclosure laws. Read on to learn how Civix worked with AWS to create their new solution.

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Creating agentless outbound campaigns to support Medicaid unwinding efforts

AWS Public Sector Blog

In this blog post, learn how to deploy a serverless outbound campaign to meet Medicaid unwinding outreach needs and support agency staff members by streamlining the outreach process. Solution overview: Creating agentless outreach campaigns Agencies can help automate their outreach programs with the Amazon Connect Outbound Campaign solution.

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Continuous monitoring and governance: AWS best practices for keeping your data secure during the holidays

AWS Public Sector Blog

As we approach the end of 2024, cybersecurity and information technology (IT) professionals are reflecting on a year filled with unprecedented challenges and opportunities to improve processes. State and local government organizations have faced numerous threats, from man-made and climate-related risks to third-party breaches and incidents.

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Reimagining unemployment contact centers

AWS Public Sector Blog

Integrated chat assistants can also provide real-time claim information through the IVR without agent assistance. The Rhode Island Department of Labor and Training, for example, implemented chat assistants to help constituents navigate the claim process, and a mobile-friendly claim status portal that provided 24/7 access to claim information.

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CISA Asks Citizens to ‘Secure Our World’ in Agency’s First PSA

State Tech Magazine

We want to make keeping information safe a habit, just like buckling a seat belt,” said CISA Director Jen Easterly. The campaign focuses on the four simple steps that will be promoted during the 20th annual Cybersecurity Awareness Month in October: Use strong passwords and a password manager.

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Automating multi-channel communication for school bus delays

AWS Public Sector Blog

However, some challenges can hinder streamlined and immediate exchange of information, like when a school encounters an unforeseen event, especially during times of low-staffed administration like before and after school hours. Enable outbound campaigns 1. Then, select Save to enable outbound campaigns.

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Find More Grants By Rethinking Capital Campaigns

DH Leonard Consulting & Grant Writing Services

But taking a good, long look at your organization’s needs could result in a less-traveled way of grant seeking—packaging capacity building, equipment, remodeling, or other extensive work into a capital campaign. Use your experience as the expert in navigating your organization’s or client’s information highways.