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Civix simplifies online campaign finance reporting with AWS serverless technology

AWS Public Sector Blog

Public officials and employees for electoral candidates, political committees, and political action committees (PACs) must publicly disclose their campaign finances in accordance with different state campaign finance disclosure laws.

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Continuous monitoring and governance: AWS best practices for keeping your data secure during the holidays

AWS Public Sector Blog

Bad actors use new technologies such as generative artificial intelligence (AI) to craft more convincing phishing campaigns and social engineering attacks. Implement robust monitoring and alerting systems for both on premises and AWS environments. The surge in online activity creates more opportunities for scams and attacks.

Security 264
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Creating agentless outbound campaigns to support Medicaid unwinding efforts

AWS Public Sector Blog

In this blog post, learn how to deploy a serverless outbound campaign to meet Medicaid unwinding outreach needs and support agency staff members by streamlining the outreach process. Solution overview: Creating agentless outreach campaigns Agencies can help automate their outreach programs with the Amazon Connect Outbound Campaign solution.

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Meet the featured customer speakers for the Worldwide Public Sector Innovation Talk at re:Invent 2023

AWS Public Sector Blog

Dave Levy , vice president of AWS worldwide public sector, is hosting the session, “ Empowering citizens through digital innovation ” on Monday, November 27, at 4:30 p.m. There, she managed and directed day-to-day operations and formulated and implemented policies to achieve the department’s mission.

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Reimagining unemployment contact centers

AWS Public Sector Blog

Demo by Greg Smith) Strategies for reducing call volume and improving self-service Over a dozen states have implemented Amazon Connect to support their unemployment contact centers. The Connecticut Department of Labor achieved a 60 percent reduction in repeat calls after implementing IVR scheduled callbacks.

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AWS Nonprofit Credit Program expands support for nonprofits of all sizes

AWS Public Sector Blog

These organizations are implementing cloud technology solutions to deliver enhanced services, scaled support, and innovative solutions to those they serve. This chatbot enables individuals to instantly learn more about ONE’s work, stay up-to-date with current advocacy campaigns, and find ways to take action locally and throughout Africa.

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The AWS approach to accelerating innovation and procurement with state agencies

AWS Public Sector Blog

We also provide tips for accelerating procurement and maintaining visibility over rapidly implemented workloads. Today, New Mexico’s texting campaigns are more sophisticated than ever. The DHHS took an innovative approach to implement a solution rapidly. Once they were confident in their approach, the team scaled fast.