AWS Public Sector Blog

APRIL 3, 2024

A basic Connect implementation addressed New Mexico’s immediate COVID pain points, but the HSD team didn’t stop with the basics. After implementing their new contact center, they consolidated 150 phone numbers into two—one for customers, one for providers. Today, HSD’s texting campaigns are more sophisticated than ever.

Campaign 78

Campaign Local Government Outreach Implementation 78

GovLoop

MAY 5, 2023

Require regular refreshers, and encourage participation in campaigns such as National Cybersecurity Awareness Month. Keep employees up to date by circulating information about trends in phishing, scams and email hijacking, and include them in regular training. Make internal and external training resources available.

Campaign 98

Campaign Accountability Implementation Security 98

AWS Public Sector Blog

AUGUST 6, 2024

We also provide tips for accelerating procurement and maintaining visibility over rapidly implemented workloads. Today, New Mexico’s texting campaigns are more sophisticated than ever. The DHHS took an innovative approach to implement a solution rapidly. Once they were confident in their approach, the team scaled fast.

Accountability 72

Accountability Public Sector Implementation Development 72

AWS Public Sector Blog

JULY 11, 2022

Whether lobbying political leaders in world capitals or running grassroots campaigns in local communities, ONE encourages governments to fight extreme poverty and preventable disease, particularly in Africa. Users can ask the chatbot for information about local campaigns and volunteer for opportunities in their area.

Advocacy 64

Advocacy Nonprofit Campaign Public Sector 64

Peak Proposals

JANUARY 1, 2023

To implement the “benefits before features” approach, you must show the funder the transformative benefits of your program before revealing the details of the solution you are offering. An example of using benefits before features is illustrated by a current fundraising campaign launched by Uber.

Communications 130

Communications Campaign Implementation Transportation 130

Peak Proposals

JANUARY 1, 2023

To implement the “benefits before features” approach, you must show the funder the transformative benefits of your program before revealing the details of the solution you are offering. An example of using benefits before features is illustrated by a current fundraising campaign launched by Uber.

Communications 130

Communications Campaign Implementation Transportation 130

GovLoop

JUNE 6, 2024

can provide vital information about constituent texting frequency that the agency can use when creating bulletin campaigns. We want to be collecting information and being super-strategic about what it means,” Prieto said. “We For example, asking a website visitor, “How often do you text different providers in your area?”

Outreach 52

Outreach Engagement Constituents Campaign 52

AWS Public Sector Blog

NOVEMBER 29, 2022

Organizations can use data to inform an enhanced engagement strategy, but many are challenged to unlock the full value of that data affordably and at scale. Visit the AWS TechAction frequently asked questions (FAQ) page for more information on criteria. Which campaigns have encouraged them to donate in the past? Who are they?

Nonprofit 97

Nonprofit Engagement Fundraising Public Sector 97

AWS Public Sector Blog

APRIL 4, 2023

These organizations are implementing cloud technology solutions to deliver enhanced services, scaled support, and innovative solutions to those they serve. This chatbot enables individuals to instantly learn more about ONE’s work, stay up-to-date with current advocacy campaigns, and find ways to take action locally and throughout Africa.

Nonprofit 105

Nonprofit Public Sector Advocacy Fundraising 105

Eric Holdeman's Disaster Zone Podcast

DECEMBER 12, 2023

Although dozens of publications advise candidates on how to run and win campaigns, for those elected, few resources exist. Eric Holdeman is a professional emergency manager who is passionate about providing information that can help families, businesses & governments become better prepared for disasters of all types.

Elected Officials 52

Elected Officials Legislation Campaign Sustainability 52

GovLoop

DECEMBER 6, 2022

Brianna Skowera, the city’s Director of Information Systems, has goals for community involvement that go beyond a physical presence at public meetings. She aims for residents to be able to participate fully, including serving on committees and informing as many decisions as possible. Virtual Tools Expand Outreach. “We

Constituents 59

Constituents Parks And Recreation Outreach Engagement 59

GovLoop

DECEMBER 18, 2024

can provide vital information about constituent texting frequency that the agency can use when creating bulletin campaigns. We want to be collecting information and being super-strategic about what it means, Prieto said. For example, asking a website visitor, How often do you text different providers in your area?

Outreach 59

Outreach Engagement Constituents Campaign 59

Super Library Marketing

OCTOBER 31, 2022

Suzanne suggests breaking your promotional campaign into three steps: market, message, and medium. ” “However, the way people began to consume information during Covid changed, and this scheduling system was no longer a good use of my time or always the most effective way to promote the library.

Social Media 102

Social Media Press Release Outreach Campaign 102

Open Access Government - Technology News

NOVEMBER 15, 2023

In content creation, it empowers marketers to produce varied and engaging material at scale, from email campaigns to social media content. For instance, an IPA-enabled system can utilize NLP and predictive analytics mechanisms to interpret text and decide how, when, and with whom to share the information it holds.

Development 98

Development Social Media Operations Campaign 98

GovLoop

MAY 12, 2023

Brianna Skowera, the city’s Director of Information Systems, has goals for community involvement that go beyond a physical presence at public meetings. She aims for residents to be able to participate fully, including serving on committees and informing as many decisions as possible. We provided quicker turnaround times. [We

Constituents 52

Constituents Parks And Recreation Outreach Engagement 52

AWS Public Sector Blog

NOVEMBER 15, 2023

Karen Johnson provides executive leadership for Administrative Services, Financial Management, and Information Technology at Covered California. There, she managed and directed day-to-day operations and formulated and implemented policies to achieve the department’s mission.

Public Sector 72

Public Sector Leadership Economic Development Development 72

AWS Public Sector Blog

DECEMBER 17, 2024

Integrated chat assistants can also provide real-time claim information through the IVR without agent assistance. Demo by Greg Smith) Strategies for reducing call volume and improving self-service Over a dozen states have implemented Amazon Connect to support their unemployment contact centers.

Constituents 52

Constituents Campaign Implementation Public Sector 52

Social Pinpoint

DECEMBER 5, 2022

This was of great help since this was our first time developing a digital engagement campaign of this magnitude with so many features. I instantly noticed a key distinction of Social Pinpoint from other online community and civic engagement platforms: flexibility.

Transportation 52

Transportation Community Engagement Engagement Public Transportation 52

Social Pinpoint

SEPTEMBER 19, 2023

DCTA’s GoZone microtransit service was a monumental project for the agency, so it was imperative that our team strategically developed a comprehensive wrap-up report to inform our stakeholders and communities on the engagement results, what happened with the feedback they provided, and how it affected next steps in the decision-making process.

Community Engagement 52

Community Engagement Engagement Transportation Communications 52

AWS Public Sector Blog

OCTOBER 16, 2024

Giving patients and their families access to the information they need in ways convenient for them is a key focus for one of the UK’s largest National Health Service (NHS) trusts. The Trust provided important information about patient journeys and operational challenges, and coordinated access to internal stakeholders and systems.

Communications 64

Communications Engagement Operations Campaign 64

iGrantWriters

SEPTEMBER 10, 2021

This conference is one-of-a-kind with highly specialized training, and those who register now will begin receiving valuable information leading up to the event to get a head-start on improving their grant efforts. The top tips on what your district needs to do online and offline to create a winning GRANT CAMPAIGN that gets funded.

Education 52

Education Campaign Grant Writer Implementation 52

Center for Community Progress

JULY 26, 2024

Understanding a property’s history helps determine which intervention will be most effective and appropriate and can help inform strategies to prevent similar properties from meeting that same fate in the future. In these meetings and conversations, residents receive information and comprehensive assistance with heirs’ property issues.

Local Government 52

Local Government Government Housing Outreach 52

Social Pinpoint

JUNE 4, 2024

Health and mental health To support this initiative, the Social Deck utilized Feature Grids to present information visually and reduce text-heavy content. As part of this initiative, Murrumbidgee has implemented the Gather tool, which invites community members to leave comments tagged with relevant issues. Social inclusion 2.

Community Engagement 52

Community Engagement Engagement Communications Campaign 52

Social Pinpoint

JUNE 4, 2024

Health and mental health To support this initiative, the Social Deck utilized Feature Grids to present information visually and reduce text-heavy content. As part of this initiative, Murrumbidgee has implemented the Gather tool, which invites community members to leave comments tagged with relevant issues. Social inclusion 2.

Engagement 52

Engagement Community Engagement Communications Campaign 52

AWS Public Sector Blog

OCTOBER 20, 2022

NARA defines federal records as “all recorded information, regardless of form or characteristics, made or received by a Federal agency under Federal law or in connection with the transaction of public business.” For more information, visit the AWS Wickr web page , and contact the AWS Wickr team. Getting started with AWS Wickr.

Public Sector 52

Public Sector Communications Laws Security 52

AWS Public Sector Blog

OCTOBER 14, 2022

These guidelines aim to support the detection, investigation, and remediation of cyber incidents on federal information systems. Or, customers can use a third-party security information and event management (SIEM) product. AWS announces low-to-no cost security services for federal political campaigns and committees.

Public Sector 59

Public Sector Accountability Security Management 59

AWS Public Sector Blog

MARCH 31, 2023

The challenge of returned mail for state Medicaid agencies As a condition for states to receive increased federal funding, the Centers for Medicare & Medicaid Services (CMS) provided the following guidance : States must have a process in place to obtain up-to-date mailing addresses and additional contact information (i.e.,

Outreach 52

Outreach Public Sector Constituents Campaign 52

zencity

NOVEMBER 15, 2021

campaign to help residents learn what can and can’t be put in the bins, generated good engagement and positive sentiment. They were eager for more information on what can be recycled and what can’t according to the program guidelines. Their “Is it recyclable? Survey on curbside recycling program.

Local Government 52

Local Government Campaign Engagement Laws 52

GovLoop

DECEMBER 16, 2022

Require regular refreshers, and encourage participation in campaigns such as National Cybersecurity Awareness Month. Keep employees up to date by circulating information about trends in phishing, scams and email hijacking, and include them in regular training. Make internal and external training resources available. Get the guide.

Campaign 52

Campaign Accountability Implementation Security 52

Social Pinpoint

FEBRUARY 6, 2023

DCTA’s ambitious public involvement project required a flexible suite of online community engagement tools to easily gather informed feedback from residents. DCTA consistently updated their GoZone site with helpful information and new graphics. This brand new service was slated to launch in fall – just a few months later.

Engagement 52

Engagement Community Engagement Transportation Communications 52

AWS Public Sector Blog

MAY 31, 2023

This is a guest post by Ryo Hang, lead solution architect in Ascending Inc, and Rich Kostro, chief information officer at Share Our Strength. For us the key to informed decision making lies in having the ability to conduct integrated data analysis.” This has allowed us to save time and make better-informed decisions.

Public Sector 52

Public Sector Nonprofit Outreach Strategic Planning 52

GovLoop

SEPTEMBER 30, 2022

This concept of inventory has existed for decades from an IT perspective,” said Lester Godsey, Chief Information Security Officer for Maricopa County, Ariz. His agency regularly conducts phishing campaigns to test whether the county’s 14,000 employees fall for it and then provides training based on the results. “We Take Inventory.

Education 52

Education Security Campaign Public Sector 52

Microsoft Public Sector

NOVEMBER 21, 2022

When accepting a PSTN call, an automatic browser launch can pop out alongside Teams, displaying relevant information to the user – GCC November, GCCH & DoD December. References and Information Resources. For more general information uncheck these boxes under “Cloud Instance”. Azure Information Protection Premium.

Public Sector 98

Public Sector Security Communications Government 98

Open Access Government - Technology News

JUNE 30, 2023

Fortunately, enterprises can accomplish this goal by implementing retail business intelligence in their tech stacks. For example, retailers can use BI to gather data related to sales of specific product categories, track sales by region, and visualize this information in a convenient format.

Campaign 52

Campaign Management Implementation Engagement 52

AWS Public Sector Blog

MARCH 30, 2023

However, they struggled to locate the right clips because their spreadsheet contained insufficient information about the videos they already recorded and a backlog of uncategorized videos. With the Media2Cloud solution, the Fund was able to quickly search for specific events to find exactly the right video clips to support their campaign.

Nonprofit 52

Nonprofit Management Fundraising Public Sector 52

AWS Public Sector Blog

FEBRUARY 6, 2023

Proving regulatory compliance and providing information to supervisors and management for decision-making requires extensive manual processes to review observations and readings on plant equipment and storage; especially when operating around 6,000 miles of gas mains and providing natural gas to approximately 500,000 customers.

Operations 52

Operations Public Sector Transportation Local Government 52

Social Pinpoint

JULY 10, 2023

Maintain confidentiality and security In community projects, effectively handling sensitive information, proprietary technology, and confidential partnerships is crucial. Private projects offer a secure and controlled setting for sharing sensitive information, typically implemented through a login system.

Community Engagement 40

Community Engagement Engagement Security Sustainability 40