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Creating agentless outbound campaigns to support Medicaid unwinding efforts

AWS Public Sector Blog

For more than a year, Amazon Web Services (AWS) has supported SMAs with in-house Medicaid expertise to identify unwinding issues and develop solutions to address them. Solution overview: Creating agentless outreach campaigns Agencies can help automate their outreach programs with the Amazon Connect Outbound Campaign solution.

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Top 6 agenda items for changemakers in 2022

Bang the Table

In the last few years, there’s been an understandable reassignment of many key communication staff to booster public health campaigns, with few able to prioritize the essential task of updating (now painfully old) policy. So here are the top 6 agenda items to help you focus time and energy on what matters in 2022.

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Automating returned mail to keep members enrolled during Medicaid unwinding

AWS Public Sector Blog

As the COVID-19 public health emergency (PHE) begins to wind down, starting April 1, 2023, state Medicaid agencies (SMAs) will have one year to “unwind” temporary COVID-era changes and return to pre-pandemic ways of working. Amazon Pinpoint, an omni-channel communications service, can help in this scenario.

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Our Top Local Government Conferences of 2023

zencity

Local government officials have just encountered one of the biggest public health emergencies of their careers. After a three-year conference hiatus, it is sure to be a full house. There was palpable energy and excitement generated by being back in person to collaborate and learn from each other.

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Revisiting the 11th Street Bridge Park project as an opportunity rather than a folly: a new revitalization agenda for East of the River, DC

Rebuilding Place in Urban Space

The third is preserving housing. But the district is well organized, and successfully campaigned for a more directly accessible transit station as part of a new line being developed to serve their area. I talked about this during the design process, and now that I am on the board of a park, I am proved right. And my park is 110.5