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The top four concerns that SMAs have shared are outreach and engagement, staffing shortages, returned mail, and reporting capabilities. With SMAs contacting all their members, contact centers must scale to meet increased demand—however, staffing shortages can make this outreach and call support difficult. At least 4.5
With a continuous flow of data, agencies can fine-tune outreach to their constituents and set realistic definitions of success, she said. can provide vital information about constituent texting frequency that the agency can use when creating bulletin campaigns. Its an influx of people going in and out. We dont want to be guessing.
Medicaid agencies need to conduct outreach to make their millions of members aware of the process for redetermination. With cloud-based tools from Amazon Web Services (AWS), state agencies can conduct this outreach using no code/low code, serverless, elastic services that can scale to two billion text messages a day.
The advocate would make sure online government services were as good as anything residents found in the private sector. Then, with the time they saved managing numbers, they turned their attention to new outreach channels: chat, text, and email. Today, HSD’s texting campaigns are more sophisticated than ever.
With a continuous flow of data, agencies can fine-tune outreach to their constituents and set realistic definitions of success, she said. can provide vital information about constituent texting frequency that the agency can use when creating bulletin campaigns. It’s an influx of people going in and out.” We don’t want to be guessing.
The top four concerns that SMAs have shared for unwinding are constituent outreach and engagement, staffing shortages, returned mail, and reporting capabilities. If an SMA uses an out-of-date address to conduct outreach, and no follow-up occurs, individuals could lose Medicaid health coverage. This translates to an average cost of $6.75
Rebuilding Trust Through Community Engagement Rebuilding trust between governments and their communities will be a central theme in 2025. Governments can foster trust by prioritizing inclusivity and demonstrating a commitment to addressing community needs through transparency, accountability, and ongoing dialogue.
The organizations that achieve the greatest success with individual donor campaigns usually have one of the following in their favor: (1) broad name recognition (e.g., Grant-making entities like foundations and government agencies require regular reporting on the progress of the work covered by the grant as well as financial reports.
When a property owner dies without a will or estate plan, state laws governing inheritance determine how the property is divided among the remaining family members, or heirs. Land banks often assume responsibility for properties that slide into tax foreclosure or are unwanted by both the private market and the local government.
“They may be potential funders or sponsors, local government officers, and the people who provide our funding. Barbara’s team tried something new this year: a social media campaign to expand the reach of the stories her library is telling. We needed to advocate the value that we have, and that we bring to the city.”
When Austin Railey III joined DML as the new Government Relations and Advocacy Director we started brainstorming how we could strategically tell our stories to decision-makers. Claudine says the audience for this specific newsletter is a curated list of 200 elected officials and government sector leaders.
Virtual Tools Expand Outreach. “We That allowed the city to use multiple types of outreach to share updates with people as the project developed. The Return to the Riverbend campaign, launched in fall 2021, yielded community input that the city used to create a master plan, released the following summer, for a new riverfront area.
Virtual Tools Expand Outreach “We were able to get so much more information,” Skowera said. “We That allowed the city to use multiple types of outreach to share updates with people as the project developed. ” For more ideas on how agencies are improving their outreach, download the guide. Get the guide Favorite
From urban planning and public transportation development to local government projects, the public should always play a vital role in the decision-making process and have their voices heard. This was of great help since this was our first time developing a digital engagement campaign of this magnitude with so many features.
The campaign involved event outreach, emails to MOS and MyWRA members, social media posts, flyers, and public education. roads and parking lots), tree cover, air quality, and previous redlining by mortgage lenders and government programs. Officials began recruiting volunteers in January 2021 for the August collection.
Walking the Walk In 2021, a comprehensive city survey of digital access and accessibility resulted in recommendations that could transform the participation of disabled, older and marginalized people in government programs. ” For more ideas on how agencies are improving their outreach, download the guide.
In 2021, a comprehensive city survey of digital access and accessibility resulted in recommendations that could transform the participation of disabled, older and marginalized people in government programs. ” For more ideas on how agencies are improving their outreach, download the guide. Get the guide. Favorite.
The parents have been hyper about speeding cars, and the neighborhood and our District 6 Councilmember is more concerned about traffic safety these days because a nearby elementary school had a traffic fatality last year (" Yard sign, Person running for District Six Council in Salt Lake using traffic safety as a campaign issue ," 2023).
What’s a Better Fit, Government or Foundation Funding? Government Databases IV. Not only will the funder require one, but they may expect to have significant input on your M&E plan, to the point of telling you the indicators you should use; this level of engagement is not uncommon in government-funded grants.
The bodies get a bit of money for administration and community grants, and weigh in/are consulted on matters before DC government bodies. Many undocumented community members are also fearful of doing anything that puts them in contact with government authorities, Owens-Flores added. An attempt to revive the body at an Oct.
In lieu of the dry language so typical of government communications, the agency uses Twitter, Facebook, TikTok and Instagram to reach constituents through a mix of quirky humor, fun facts, and attractive photos and videos. The digital outreach works, and it’s a model for other agencies. An Aimless Approach — at First. “We
In lieu of the dry language so typical of government communications, the agency uses Twitter, Facebook, TikTok and Instagram to reach constituents through a mix of quirky humor, fun facts, and attractive photos and videos. The digital outreach works, and it’s a model for other agencies.
A recent upload in my photo feed was from last fall, and showed a public art campaign posted on a trash can in Times Square, where the public spaces are managed by the Times Square Alliance business improvement district. More about this later.) Problems such as graffiti, people in mental health crisis, sanitation, etc., A final word.
  Encourage the development of a strong civil society that upholds the values of transparency, accountability, and good governance   The U.S. Embassy is seeking ways to bolster the government of Panamaâ??s based partners.    2. Embassy seeks to support Panamaâ??s Embassy seeks to improve Panamaâ??s
The Growth Machine thesis from urban sociology is focused on local government, and how political and economic elites, despite seemingly intra-elite competition, are united on a real estate focused pro-growth agenda, since real estate development is the primary source of revenue and economic activity for local governments. "
Jeanne Shaheen from New Hampshire, who have deep experience and understand the importance of a bipartisan and collaborative approach to governing. Here’s what the duo had to say about how good transition planning enables first- and second- term administrations to effectively collaborate across levels of government to execute a policy agenda.
We believe that by “broadcasting” the State of the Union across social media and streaming video platforms we are helping American citizens connect to the government that serves them” (Medium.com/@Goldman44). but there are countless examples of people embracing the clutter and using the Internet to come together to make positive change.
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