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Civix simplifies online campaign finance reporting with AWS serverless technology

AWS Public Sector Blog

Public officials and employees for electoral candidates, political committees, and political action committees (PACs) must publicly disclose their campaign finances in accordance with different state campaign finance disclosure laws. Read on to learn how Civix worked with AWS to create their new solution.

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Creating agentless outbound campaigns to support Medicaid unwinding efforts

AWS Public Sector Blog

In this blog post, learn how to deploy a serverless outbound campaign to meet Medicaid unwinding outreach needs and support agency staff members by streamlining the outreach process. Solution overview: Creating agentless outreach campaigns Agencies can help automate their outreach programs with the Amazon Connect Outbound Campaign solution.

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Reimagining unemployment contact centers

AWS Public Sector Blog

Although every agency is unique in its operational needs, in the next section, we map some of the capabilities of Amazon Connect to a four-pronged strategy for reducing call volume and improving self-service. These insights can guide decisions such as updating IVR prompts, outbound campaigns, knowledge base content, and staff training.

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3 reasons to adopt a critical event management plan in 2023

Open Access Government - Technology News

What are the top 3 trends that will trigger organizations to adopt a critical event management plan in 2023? According to Gartner, the consequences to IT operations or supply chains run high at around $540,000 per hour. Time is our worst enemy when a critical event unfolds. million to $4.2

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What Should You Be Doing: Fundraising or Pursuing Grant Money?

Peak Proposals

, you have three primary options for raising funds: 1) you can solicit donations from individuals, 2) you can submit proposals to foundations and government agencies to receive grant funding, or 3) you can hold fundraising campaigns and community events to collect donations. They are not interchangeable paths to generating revenue.

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Improving customer experience for the public sector using AWS services

AWS Public Sector Blog

Step Functions orchestrates a series of automated tasks, managing the flow of operations. When your solution version is complete, you can create a campaign for your solution version. Get near real-time recommendations – After a campaign has been created, you can integrate calls to the campaign in your application.

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What you missed at the first Australian IMAGINE: Nonprofit conference

AWS Public Sector Blog

This event brought together leaders, technologists, and mission-driven innovators in the nonprofit sector to learn, connect, and inspire. Nonprofits scaling for even greater impact The events continued with a series of lightning talks.

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