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Civix simplifies online campaign finance reporting with AWS serverless technology

AWS Public Sector Blog

Public officials and employees for electoral candidates, political committees, and political action committees (PACs) must publicly disclose their campaign finances in accordance with different state campaign finance disclosure laws. How Civix moved from idea to launch in nine months with the AWS Service Creation team.

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Creating agentless outbound campaigns to support Medicaid unwinding efforts

AWS Public Sector Blog

In this blog post, learn how to deploy a serverless outbound campaign to meet Medicaid unwinding outreach needs and support agency staff members by streamlining the outreach process. Solution overview: Creating agentless outreach campaigns Agencies can help automate their outreach programs with the Amazon Connect Outbound Campaign solution.

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3 reasons to adopt a critical event management plan in 2023

Open Access Government - Technology News

What are the top 3 trends that will trigger organizations to adopt a critical event management plan in 2023? Gartner reveals all Over the past year, organizations have been focused on managing the rise of home and hybrid workforces and adapting to the many changes resulting from the global pandemic. million to $4.2

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Reimagining unemployment contact centers

AWS Public Sector Blog

Agencies can also preempt potential calls with outbound campaigns , reaching up to millions of customers across channels with program updates and reminders for important deadlines, weekly certifications, and work search requirements.

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Automating multi-channel communication for school bus delays

AWS Public Sector Blog

However, some challenges can hinder streamlined and immediate exchange of information, like when a school encounters an unforeseen event, especially during times of low-staffed administration like before and after school hours. Sign in to the AWS Management Console. Enable outbound campaigns 1.

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Managing nonprofit members and donors with CiviCRM on AWS

AWS Public Sector Blog

Managing donors, members, and constituents is essential to the success of most nonprofits. Customer relationship management (CRM) systems are an important part of this process. I’ll also describe an architecture for deploying CiviCRM in a way that is highly available and resilient to service disruptions or events. Choose Update.

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Improving customer experience for the public sector using AWS services

AWS Public Sector Blog

Improving public sector business outcomes with accurate time series forecasts As the amount of data increases dramatically every year, organizations face significant challenges in managing inventory levels to avoid poor customer experiences, predict service demand, allocate resources effectively, and conduct financial and workforce planning.