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Civix simplifies online campaign finance reporting with AWS serverless technology

AWS Public Sector Blog

Public officials and employees for electoral candidates, political committees, and political action committees (PACs) must publicly disclose their campaign finances in accordance with different state campaign finance disclosure laws. Read on to learn how Civix worked with AWS to create their new solution.

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Creating agentless outbound campaigns to support Medicaid unwinding efforts

AWS Public Sector Blog

In this blog post, learn how to deploy a serverless outbound campaign to meet Medicaid unwinding outreach needs and support agency staff members by streamlining the outreach process. Solution overview: Creating agentless outreach campaigns Agencies can help automate their outreach programs with the Amazon Connect Outbound Campaign solution.

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Reimagining unemployment contact centers

AWS Public Sector Blog

Demo by Greg Smith) Strategies for reducing call volume and improving self-service Over a dozen states have implemented Amazon Connect to support their unemployment contact centers. Event based outbound notifications can be personalized with real-time claim updates and timeframes to guide customers through the stages of a claim.

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Community Engagement Trends for 2025

Social Pinpoint

Our role allows us to attend industry events and speak with current customers to learn more about community engagement. When thoughtfully implemented, compensation can be a powerful tool for fostering deeper, more meaningful community involvement. In this case, predicting community engagement trends for 2025.

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CISA, OMB, ONCD and Microsoft collaborate on new logging playbook for Federal agencies

Microsoft Public Sector

To assist in this, Microsoft and CISA will also be providing the Microsoft Expanded Cloud Log Implementation Playbook which will provide an in-depth look at each of the new log events and how they can be used to support hunting and incident response operations at your organization.

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How to Drive Traffic to Your Engagement Site

Social Pinpoint

Connect and Engage with Online Community Groups Optimise Your Site for Search Engines (SEO) Leverage Printed Material Implement Hybrid Engagement Strategies Use Email Campaigns to Keep Residents Engaged and Informed Invest in Paid Advertising to Boost Visibility 1.

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An Engaging Strategy for Audience Outreach

GovLoop

can provide vital information about constituent texting frequency that the agency can use when creating bulletin campaigns. That includes newsletters, an accessible website, online and in-person events, and SMS/text messaging we know that 80% of folks are on their phones, she noted. We dont want to be guessing.