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Creating agentless outbound campaigns to support Medicaid unwinding efforts

AWS Public Sector Blog

The top four concerns that SMAs have shared are outreach and engagement, staffing shortages, returned mail, and reporting capabilities. In this blog post, learn how to deploy a serverless outbound campaign to meet Medicaid unwinding outreach needs and support agency staff members by streamlining the outreach process.

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How to Use Private Projects for Effective Community Engagement

Social Pinpoint

Private community engagement projects empower organizations to foster meaningful connections, facilitate focused discussions, and build stronger relationships with specific groups within their community. You see, when it comes to community engagement, organizations may adopt various approaches when interacting with their community.

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Pandemic profiteers: Exploiting fear through cyber scams and how to move forward

Open Access Government - Technology News

The COVID-19 pandemic not only posed a public health crisis but also created cyber scam opportunities for cybercriminals to exploit the vulnerable in the rapidly changing digital environment With the outbreak of the pandemic, cybercriminals quickly identified ways to exploit the public.

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Top 6 agenda items for changemakers in 2022

Bang the Table

In the last few years, there’s been an understandable reassignment of many key communication staff to booster public health campaigns, with few able to prioritize the essential task of updating (now painfully old) policy. More on the trends changing community engagement here. Make use of available funding.

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Supporting state agencies with Medicaid unwinding outreach: Creating a multi-lingual two-way messaging system

AWS Public Sector Blog

During the COVID-19 public health emergency, a continuous coverage requirement was put in place for Medicaid beneficiaries, meaning millions were automatically reenrolled in healthcare coverage without needing to renew eligibility. Then, learn how to monitor the campaign’s effectiveness and response rates in a visual dashboard.

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Automating returned mail to keep members enrolled during Medicaid unwinding

AWS Public Sector Blog

As the COVID-19 public health emergency (PHE) begins to wind down, starting April 1, 2023, state Medicaid agencies (SMAs) will have one year to “unwind” temporary COVID-era changes and return to pre-pandemic ways of working. See more Health and Human Services Cloud Resources here.

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Our Top Local Government Conferences of 2023

zencity

Local government officials have just encountered one of the biggest public health emergencies of their careers. We can’t wait to head to these cities to discuss how to tackle current and future issues facing local leaders, and to understand how community engagement is evolving. See you there!