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Community Engagement Trends for 2025

Social Pinpoint

In this case, predicting community engagement trends for 2025. Our role allows us to attend industry events and speak with current customers to learn more about community engagement. As we move into 2025, here are five community engagement trends that we think will make a huge impact for the next 12 months.

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An Engaging Strategy for Audience Outreach

GovLoop

Improving public trust and engagement doesnt happen by chance. When people say, Oh, we just want to do better engagement and reach our audience, there is no fixed audience, she explained. With a continuous flow of data, agencies can fine-tune outreach to their constituents and set realistic definitions of success, she said.

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An Engaging Strategy for Audience Outreach

GovLoop

Improving public trust and engagement doesn’t happen by chance. When people say, ‘Oh, we just want to do better engagement and reach our audience,’ there is no fixed ‘audience,’” she explained. With a continuous flow of data, agencies can fine-tune outreach to their constituents and set realistic definitions of success, she said.

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Creating agentless outbound campaigns to support Medicaid unwinding efforts

AWS Public Sector Blog

The top four concerns that SMAs have shared are outreach and engagement, staffing shortages, returned mail, and reporting capabilities. With SMAs contacting all their members, contact centers must scale to meet increased demand—however, staffing shortages can make this outreach and call support difficult. At least 4.5

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In San Francisco, Accessibility Means Better Engagement for Everyone

GovLoop

For San Francisco to engage its diverse population, it needs to focus on accessibility. That observation — that accessibility benefits more than a small group of outliers — underlies Kaplan’s advice on engaging the whole community. This article appears in our “ Guide to Building Constituent Engagement.” Her tips: 1.

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In San Francisco, Accessibility Means Better Engagement for Everyone

GovLoop

For San Francisco to engage its diverse population, it needs to focus on accessibility. so successful that a coalition of disability organizations is campaigning for the city to continue remote access even as it goes back to convening in person. This article appears in our “ Guide to Building Constituent Engagement.”

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Supporting state agencies with Medicaid unwinding outreach: Creating a multi-lingual two-way messaging system

AWS Public Sector Blog

Medicaid agencies need to conduct outreach to make their millions of members aware of the process for redetermination. With cloud-based tools from Amazon Web Services (AWS), state agencies can conduct this outreach using no code/low code, serverless, elastic services that can scale to two billion text messages a day.