Remove Campaign Remove Engagement Remove Outreach
article thumbnail

An Engaging Strategy for Audience Outreach

GovLoop

Improving public trust and engagement doesn’t happen by chance. When people say, ‘Oh, we just want to do better engagement and reach our audience,’ there is no fixed ‘audience,’” she explained. With a continuous flow of data, agencies can fine-tune outreach to their constituents and set realistic definitions of success, she said.

article thumbnail

Creating agentless outbound campaigns to support Medicaid unwinding efforts

AWS Public Sector Blog

The top four concerns that SMAs have shared are outreach and engagement, staffing shortages, returned mail, and reporting capabilities. With SMAs contacting all their members, contact centers must scale to meet increased demand—however, staffing shortages can make this outreach and call support difficult. At least 4.5

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Supporting state agencies with Medicaid unwinding outreach: Creating a multi-lingual two-way messaging system

AWS Public Sector Blog

Medicaid agencies need to conduct outreach to make their millions of members aware of the process for redetermination. With cloud-based tools from Amazon Web Services (AWS), state agencies can conduct this outreach using no code/low code, serverless, elastic services that can scale to two billion text messages a day.

article thumbnail

In San Francisco, Accessibility Means Better Engagement for Everyone

GovLoop

For San Francisco to engage its diverse population, it needs to focus on accessibility. That observation — that accessibility benefits more than a small group of outliers — underlies Kaplan’s advice on engaging the whole community. This article appears in our “ Guide to Building Constituent Engagement.” Her tips: 1.

article thumbnail

In San Francisco, Accessibility Means Better Engagement for Everyone

GovLoop

For San Francisco to engage its diverse population, it needs to focus on accessibility. so successful that a coalition of disability organizations is campaigning for the city to continue remote access even as it goes back to convening in person. This article appears in our “ Guide to Building Constituent Engagement.”

article thumbnail

10 Ways to Improve Your Social Media Strategy and Boost Community Engagement Promotion

Social Pinpoint

Are you taking advantage of social media to promote your online community engagement efforts? However, using it effectively is another story… and it can be discouraging when your posts dwindle in engagement. Here are our top 10 tips to improve your social media presence to nail your community engagement promotion.

article thumbnail

How to Effectively Plan Your Public Involvement Initiative for Transport

Social Pinpoint

Learn how you can also create positive project outcomes with your online community engagement platform of choice. DCTA needed a flexible suite of community engagement tools to carry this off in a short amount of time. I knew our team needed a comprehensive platform to be the foundation for all our public outreach and interactive needs.