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Continuous monitoring and governance: AWS best practices for keeping your data secure during the holidays

AWS Public Sector Blog

Bad actors use new technologies such as generative artificial intelligence (AI) to craft more convincing phishing campaigns and social engineering attacks. Implement robust monitoring and alerting systems for both on premises and AWS environments. The surge in online activity creates more opportunities for scams and attacks.

Security 264
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Creating agentless outbound campaigns to support Medicaid unwinding efforts

AWS Public Sector Blog

In this blog post, learn how to deploy a serverless outbound campaign to meet Medicaid unwinding outreach needs and support agency staff members by streamlining the outreach process. Solution overview: Creating agentless outreach campaigns Agencies can help automate their outreach programs with the Amazon Connect Outbound Campaign solution.

Campaign 130
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New Mexico delivers customer-obsessed human services programs powered by AWS

AWS Public Sector Blog

A basic Connect implementation addressed New Mexico’s immediate COVID pain points, but the HSD team didn’t stop with the basics. After implementing their new contact center, they consolidated 150 phone numbers into two—one for customers, one for providers. Today, HSD’s texting campaigns are more sophisticated than ever.

Campaign 195
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CISA, OMB, ONCD and Microsoft collaborate on new logging playbook for Federal agencies

Microsoft Public Sector

To assist in this, Microsoft and CISA will also be providing the Microsoft Expanded Cloud Log Implementation Playbook which will provide an in-depth look at each of the new log events and how they can be used to support hunting and incident response operations at your organization.

Security 140
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Automating returned mail to keep members enrolled during Medicaid unwinding

AWS Public Sector Blog

Amazon Textract is a machine learning (ML) service that automatically extracts data from forms such as letters, applications, and renewal documents with a high degree of accuracy. It uses automated text messaging and email campaigns to help SMAs with outreach — including collecting address information to complete a Medicaid renewal.

Outreach 130
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What you missed at the first Australian IMAGINE: Nonprofit conference

AWS Public Sector Blog

He discussed how AWS supports Movember’s annual charitable campaign, which raises funds and awareness across 19 international markets spanning the UK, Canada, Europe, US, New Zealand, Australia, and beyond. Link shared how the charity leverages AWS technology to drive deeper engagement and understanding of the global audience they serve.

Nonprofit 182
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Creating a video storage and management system for your nonprofit

AWS Public Sector Blog

With the Media2Cloud solution, the Fund was able to quickly search for specific events to find exactly the right video clips to support their campaign. These companies help reduce the time-to-implementation, letting nonprofit organizations focus on their main objective: advancing their missions.

Nonprofit 130