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Civix simplifies online campaign finance reporting with AWS serverless technology

AWS Public Sector Blog

Public officials and employees for electoral candidates, political committees, and political action committees (PACs) must publicly disclose their campaign finances in accordance with different state campaign finance disclosure laws. Read on to learn how Civix worked with AWS to create their new solution.

Campaign 242
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Creating agentless outbound campaigns to support Medicaid unwinding efforts

AWS Public Sector Blog

For more than a year, Amazon Web Services (AWS) has supported SMAs with in-house Medicaid expertise to identify unwinding issues and develop solutions to address them. Solution overview: Creating agentless outreach campaigns Agencies can help automate their outreach programs with the Amazon Connect Outbound Campaign solution.

Campaign 130
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Continuous monitoring and governance: AWS best practices for keeping your data secure during the holidays

AWS Public Sector Blog

Bad actors use new technologies such as generative artificial intelligence (AI) to craft more convincing phishing campaigns and social engineering attacks. Develop comprehensive incident response plans and procedures to handle potential outages or incidents during the holidays. Prepare for incidents.

Security 264
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Reimagining unemployment contact centers

AWS Public Sector Blog

Agencies can also preempt potential calls with outbound campaigns , reaching up to millions of customers across channels with program updates and reminders for important deadlines, weekly certifications, and work search requirements. The chatbot handled routine but time-consuming questions like, What is unemployment insurance?

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How one nonprofit uses AWS to amplify citizen advocacy across Africa

AWS Public Sector Blog

Whether lobbying political leaders in world capitals or running grassroots campaigns in local communities, ONE encourages governments to fight extreme poverty and preventable disease, particularly in Africa. Users can ask the chatbot for information about local campaigns and volunteer for opportunities in their area.

Advocacy 162
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The software market: 4 trends in custom enterprise software development

Open Access Government - Technology News

Here we dive into emerging technologies that custom enterprise software developers use to keep solutions up-to-date and efficient The continuous growth of the enterprise application market, even in recession periods, is the main evidence that software solutions have become essential for companies’ operational efficiency and profitability.

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AWS Nonprofit Credit Program expands support for nonprofits of all sizes

AWS Public Sector Blog

The following are some examples of the innovations nonprofits have developed with support from this program: Amplifying citizen advocacy across Africa ONE is a global movement to end extreme poverty and preventable disease by 2030. To help reach audiences across Africa, ONE launched a mobile chatbot built on AWS.

Nonprofit 263