AWS Public Sector Blog

DECEMBER 17, 2024

Demo of Amazon Connect for unemployment insurance. Demo by Greg Smith) Strategies for reducing call volume and improving self-service Over a dozen states have implemented Amazon Connect to support their unemployment contact centers. Reduce average handle time Every minute counts when youre understaffed and call volumes escalate.

Constituents 130

Constituents Campaign Implementation Public Sector 130

AWS Public Sector Blog

MARCH 30, 2023

With the Media2Cloud solution, the Fund was able to quickly search for specific events to find exactly the right video clips to support their campaign. These companies help reduce the time-to-implementation, letting nonprofit organizations focus on their main objective: advancing their missions.

Nonprofit 130

Nonprofit Management Fundraising Public Sector 130

AWS Public Sector Blog

JANUARY 30, 2023

For this reason, CiviCRM typically advises new users to work with an implementation partner to deploy it. Nonprofits can use CiviCRM to store contact data, send personalized messages, plan events, manage membership programs, organize advocacy campaigns, and more. Activating the CiviCRM plugin.

Nonprofit 162

Nonprofit Management Public Sector Constituents 162

Social Pinpoint

SEPTEMBER 19, 2023

Campaign microsite unique visitors and engagements Number of attendees at in-person events, stakeholder calls made, etc. It may sound duplicative, but it’s vital to provide a comprehensive refresher of the purpose of the public involvement project and all the engagement tools and activities implemented when creating your engagement report.

Community Engagement 52

Community Engagement Engagement Transportation Communications 52

zencity

NOVEMBER 15, 2021

campaign to help residents learn what can and can’t be put in the bins, generated good engagement and positive sentiment. As part of their “ Fairfield Goes Green ” campaign, the City of Fairfield, CA , is also running a survey with Zencity in order to gain insight into just how well residents’ understand California’s new composting law.

Local Government 52

Local Government Campaign Engagement Laws 52

Social Pinpoint

FEBRUARY 6, 2023

To keep engagement consistent, DCTA also implemented a weekly contest promoted via email, social media, and in collaboration with media partners. This feature was invaluable and enabled DCTA to provide the community with virtual options to hear and view the public involvement presentations in real-time.

Engagement 52

Engagement Community Engagement Transportation Communications 52