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Reimagining unemployment contact centers

AWS Public Sector Blog

Demo of Amazon Connect for unemployment insurance. Demo by Greg Smith) Strategies for reducing call volume and improving self-service Over a dozen states have implemented Amazon Connect to support their unemployment contact centers. Learn more by watching the demos in this post and explore case studies and related content below.

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Creating a video storage and management system for your nonprofit

AWS Public Sector Blog

With the Media2Cloud solution, the Fund was able to quickly search for specific events to find exactly the right video clips to support their campaign. The solution then catalogs the videos and their metadata. Reach out to your AWS account manager to learn more, or contact the AWS Public Sector Team to get started with AWS.

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Managing nonprofit members and donors with CiviCRM on AWS

AWS Public Sector Blog

Nonprofits can use CiviCRM to store contact data, send personalized messages, plan events, manage membership programs, organize advocacy campaigns, and more. For this demo, I check the box to Load sample data , however you can leave this box unchecked if you don’t want any sample data loaded. Activating the CiviCRM plugin.

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The Do’s and Don’ts of Public Transit Involvement Wrap-up Reporting

Social Pinpoint

Campaign microsite unique visitors and engagements Number of attendees at in-person events, stakeholder calls made, etc. Now that you have the inside scoop from a recent client, reach out Social Pinpoint to schedule your demo and take your public involvement and community engagement project to the next level!

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The Future of Recycling Programs and the Role of Community Feedback

zencity

campaign to help residents learn what can and can’t be put in the bins, generated good engagement and positive sentiment. As part of their “ Fairfield Goes Green ” campaign, the City of Fairfield, CA , is also running a survey with Zencity in order to gain insight into just how well residents’ understand California’s new composting law.

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3 Ways to Optimize Your Public Engagement Initiative Post-Launch

Social Pinpoint

It also helped to ensure that DCTA were receiving a representative and diverse amount of feedback from a larger portion of respondents. Now that you have the inside scoop from a recent client, reach out Social Pinpoint to schedule your demo and take your public involvement and community engagement project to the next level!

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UK cyber sector surges as DSIT newsletter highlights growth and nitiatives

Open Access Government - Technology News

Celebrating success: CyberASAP and cyber runway The newsletter highlighted the successful conclusion of the Cyber Academic Startup Accelerator Programme ( CyberASAP ), marked by an Alumni Conference, a House of Lords reception, and a Demo Day. These events showcased the achievements of startups commercialising academic cybersecurity research.