AWS Public Sector Blog

AUGUST 17, 2023

A critical focus of the public health emergency (PHE) unwinding is the challenge Medicaid agencies may face with regards to returned mail, which can happen when a member changes their address and the agency does not have the updated address on file. Amazon EventBridge launches the “Campaign Outreach Process” AWS Step Function.

Campaign 130

Campaign Outreach Public Sector Constituents 130

AWS Public Sector Blog

APRIL 3, 2024

Today, HSD’s texting campaigns are more sophisticated than ever. All of these [campaigns] have a virtual portion,” said Harrison. Discover how government agencies across the country use AWS to better serve constituents at the AWS Cloud for Health and Human Services hub. You saved my life today.'”

Campaign 195

Campaign Local Government Outreach Implementation 195

AWS Public Sector Blog

MARCH 31, 2023

As the COVID-19 public health emergency (PHE) begins to wind down, starting April 1, 2023, state Medicaid agencies (SMAs) will have one year to “unwind” temporary COVID-era changes and return to pre-pandemic ways of working. Business level architecture for returned mail processing and constituent outreach 1.

Outreach 130

Outreach Public Sector Constituents Campaign 130

AWS Public Sector Blog

FEBRUARY 10, 2023

During the COVID-19 public health emergency, a continuous coverage requirement was put in place for Medicaid beneficiaries, meaning millions were automatically reenrolled in healthcare coverage without needing to renew eligibility. Then, learn how to monitor the campaign’s effectiveness and response rates in a visual dashboard.

Outreach 130

Outreach Public Sector Campaign Communications 130