Campaign Constituents Local Government 
AWS Public Sector Blog
JANUARY 10, 2023
Public officials and employees for electoral candidates, political committees, and political action committees (PACs) must publicly disclose their campaign finances in accordance with different state campaign finance disclosure laws. Read on to learn how Civix worked with AWS to create their new solution.
AWS Public Sector Blog
AUGUST 17, 2023
In this blog post, learn how to deploy a serverless outbound campaign to meet Medicaid unwinding outreach needs and support agency staff members by streamlining the outreach process. Solution overview: Creating agentless outreach campaigns Agencies can help automate their outreach programs with the Amazon Connect Outbound Campaign solution.
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AWS Public Sector Blog
DECEMBER 17, 2024
Yet for many constituents, contact centers are the only lifeline to get the answers they need while looking for work. Constituents with barriers are often disproportionately impacted when the standard channels are limited and overwhelmed. Why were customers calling? Where did the process break down for them?
AWS Public Sector Blog
APRIL 3, 2024
Today, HSD’s texting campaigns are more sophisticated than ever. All of these [campaigns] have a virtual portion,” said Harrison. Discover how government agencies across the country use AWS to better serve constituents at the AWS Cloud for Health and Human Services hub. You saved my life today.'”
AWS Public Sector Blog
MARCH 31, 2023
The top four concerns that SMAs have shared for unwinding are constituent outreach and engagement, staffing shortages, returned mail, and reporting capabilities. Business level architecture for returned mail processing and constituent outreach 1. Amazon Pinpoint, an omni-channel communications service, can help in this scenario.
AWS Public Sector Blog
AUGUST 6, 2024
Despite a common misconception about government, state agencies regularly innovate on behalf of their constituents. Today, New Mexico’s texting campaigns are more sophisticated than ever. In this post, we share examples of innovation from New Mexico and North Carolina.
AWS Public Sector Blog
FEBRUARY 10, 2023
In this blog post, learn how to set up a multi-lingual, interactive SMS message campaign that can automatically verify and update member information on file based on member responses. Then, learn how to monitor the campaign’s effectiveness and response rates in a visual dashboard.
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