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Improving customer experience for the public sector using AWS services

AWS Public Sector Blog

Business intelligence – You can use Amazon QuickSight to create intuitive reports and dashboards that effectively communicate insights from the forecast data. When your solution version is complete, you can create a campaign for your solution version. Architecture for a ML translation workflow using Amazon Translate.

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Cybercrime: Assume breach, never trust and always verify

Open Access Government - Technology News

These two tactics have driven cybercriminals to communicate and transact securely, setting off a chain reaction. Today, cybercrime is the biggest online threat to businesses, yet it appears that misinformation and disinformation campaigns are also trending in a similarly alarming direction.

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Award-Winning Library Marketing Team’s Advice for Promotional Success: “Try New Things. Fail. Try More Things.”

Super Library Marketing

The chief of Marketing, Communications, and Strategy for the Enoch Pratt Free Library , she called back to Baltimore and put her team on speaker phone. Our social media manager, Vianey Becerra, was made full-time, and translation duties were added because Vianey is bilingual.” “A Pre-pandemic we sent around 5-6 emails a month.

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How to Effectively Plan Your Public Involvement Initiative for Transport

Social Pinpoint

As the Denton County Transportation Authority’s (DCTA) recent Senior Marketing and Communications Manager, I was tasked with developing and leading the marketing and communications plan for the agency’s GoZone microtransit public involvement project in the spring of 2021.

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University Hospitals Coventry and Warwickshire NHS Trust digitizes and improves patient experience with AWS

AWS Public Sector Blog

A closer look at the technology behind the scenes Although patients only see simple, user-friendly communications, the underlying AWS-based architecture illustrated how multiple services work together to provide intelligent functionality. Amazon Pinpoint offers targeted personalized communication at scale combined with two-way messaging.

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Automating returned mail to keep members enrolled during Medicaid unwinding

AWS Public Sector Blog

This translates to an average cost of $6.75 With a CMS waiver , SMAs can update case records with new contact information from reliable sources, and then use this information for any outreach or physical mail campaigns to enrollees. Amazon Pinpoint, an omni-channel communications service, can help in this scenario.

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Summit County (Utah) Community Planning Lab as an example of civic engagement and best practice technical assistance

Rebuilding Place in Urban Space

Park Pride , the city- and county-wide park support organization in Atlanta, sponsors an annual conference for park professionals and advocates (they need to do more to get park advocates to participate), which is a great way to communicate best practices and build the knowledge-base of the park community.