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AWS expands program offering low-to-no cost security services for federal political campaigns and committees

AWS Public Sector Blog

Cybersecurity plays a pivotal role in democratic campaigns and elections. To support their effective security and management, election campaigns and committees need access to the latest industry-leading security services and resources, regardless of their budget. In 2022, AWS expanded the offering to include 20-plus services.

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Continuous monitoring and governance: AWS best practices for keeping your data secure during the holidays

AWS Public Sector Blog

Bad actors use new technologies such as generative artificial intelligence (AI) to craft more convincing phishing campaigns and social engineering attacks. Re-evaluate your on-call communication and rotation plan. Document the necessary steps, including escalation procedures, communication protocols, and the recovery processes.

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Improving customer experience for the public sector using AWS services

AWS Public Sector Blog

Citizens are increasingly engaging with public sector entities through digital surfaces and touchpoints. Every touchpoint is an opportunity for the public sector to give their consumers an experience tailored to their preferences and needs.

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Automating multi-channel communication for school bus delays

AWS Public Sector Blog

Communication with parents is a must for school districts. In this blog post, I walk through how to set up a solution that enables school districts to notify a targeted group of parents about school bus breakdowns and delays via the parent’s preferred method of communication (i.e., Enable outbound campaigns 1.

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Creating agentless outbound campaigns to support Medicaid unwinding efforts

AWS Public Sector Blog

To address these staffing shortage issues and make sure members get their communications needs met, SMAs can use AWS and cloud technology to introduce automation into their outreach process. Agencies can configure the Amazon Connect Outbound Campaign solution to use agents or function agentless.

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Meet the featured customer speakers for the Worldwide Public Sector Innovation Talk at re:Invent 2023

AWS Public Sector Blog

Dave Levy , vice president of AWS worldwide public sector, is hosting the session, “ Empowering citizens through digital innovation ” on Monday, November 27, at 4:30 p.m. She also has served on the Marketing Board for the March of Dimes and continues to be involved in the Our Promise Campaign.

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Now available: New AWS program supporting nonprofit donor and member engagement

AWS Public Sector Blog

As one-time donations increasingly become the norm, nonprofit development teams are challenged to think outside-the-box to attract, retain, and communicate with their valuable supporters. The program is custom designed to help nonprofits use the cloud to connect and communicate with their donors and members in a personalized, dynamic way.

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