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Cybersecurity plays a pivotal role in democratic campaigns and elections. To support their effective security and management, election campaigns and committees need access to the latest industry-leading security services and resources, regardless of their budget. In 2022, AWS expanded the offering to include 20-plus services.
Bad actors use new technologies such as generative artificial intelligence (AI) to craft more convincing phishing campaigns and social engineering attacks. Re-evaluate your on-call communication and rotation plan. Document the necessary steps, including escalation procedures, communication protocols, and the recovery processes.
Citizens are increasingly engaging with publicsector entities through digital surfaces and touchpoints. Every touchpoint is an opportunity for the publicsector to give their consumers an experience tailored to their preferences and needs.
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To address these staffing shortage issues and make sure members get their communications needs met, SMAs can use AWS and cloud technology to introduce automation into their outreach process. Agencies can configure the Amazon Connect Outbound Campaign solution to use agents or function agentless.
Dave Levy , vice president of AWS worldwide publicsector, is hosting the session, “ Empowering citizens through digital innovation ” on Monday, November 27, at 4:30 p.m. She also has served on the Marketing Board for the March of Dimes and continues to be involved in the Our Promise Campaign.
As one-time donations increasingly become the norm, nonprofit development teams are challenged to think outside-the-box to attract, retain, and communicate with their valuable supporters. The program is custom designed to help nonprofits use the cloud to connect and communicate with their donors and members in a personalized, dynamic way.
Every constituent has a different set of circumstances that dictates how and when they prefer to communicate. Agencies can also preempt potential calls with outbound campaigns , reaching up to millions of customers across channels with program updates and reminders for important deadlines, weekly certifications, and work search requirements.
AWS Wickr from Amazon Web Services (AWS) provides federal agencies with an innovative solution that can help them build public trust by protecting sensitive communications, while supporting the capture and management of records. AWS announces low-to-no cost security services for federal political campaigns and committees.
As Microsoft Teams is the primary tool for communication and collaboration, customers are looking to improve productivity by integrating their business processes directly into Microsoft Teams via third-party party (3P) applications or line-of-business (LOB)/homegrown application integrations.
As Microsoft Teams is the primary tool for communication and collaboration, customers are looking to improve productivity by integrating their business processes directly into Microsoft Teams via third-party party (3P) applications or line-of-business (LOB)/homegrown application integrations. Thank you for your patience.
Newsworthy Highlights Elevating Government Productivity: Microsoft 365 Copilot at the Forefront The digital transformation within government sectors is accelerating, and Artificial Intelligence (AI) is playing a pivotal role in this evolution. Microsoft is leading the charge, deploying innovative AI solutions tailored for publicsector needs.
As Microsoft Teams is the primary tool for communication and collaboration, customers are looking to improve productivity by integrating their business processes directly into Microsoft Teams via third-party party (3P) applications or line-of-business (LOB)/homegrown application integrations. When this will happen: Available now.
As Microsoft Teams is the primary tool for communication and collaboration, customers are looking to improve productivity by integrating their business processes directly into Microsoft Teams via third-party party (3P) applications or line-of-business (LOB)/homegrown application integrations.
As Microsoft Teams is the primary tool for communication and collaboration, customers are looking to improve productivity by integrating their business processes directly into Microsoft Teams via third-party party (3P) applications or line-of-business (LOB)/homegrown application integrations. PublicSector Center of Expertise.
As Microsoft Teams is the primary tool for communication and collaboration, customers are looking to improve productivity by integrating their business processes directly into Microsoft Teams via third-party party (3P) applications or line-of-business (LOB)/homegrown application integrations.
Today, HSD’s texting campaigns are more sophisticated than ever. All of these [campaigns] have a virtual portion,” said Harrison. What we have to communicate is life-saving information. Once they were confident in their approach, the team scaled fast. They all use AI or automated responses, so people get the message.
With a CMS waiver , SMAs can update case records with new contact information from reliable sources, and then use this information for any outreach or physical mail campaigns to enrollees. Amazon Pinpoint, an omni-channel communications service, can help in this scenario. Contact the AWS PublicSector Team to learn more.
However, new guidance from the Federal Communications Commission (FCC) has made an important determination to allow government agencies to use calling and texting to verify Medicaid beneficiaries’ current addresses so the reenrollment materials reach them. Architecture overview Figure 2.
A closer look at the technology behind the scenes Although patients only see simple, user-friendly communications, the underlying AWS-based architecture illustrated how multiple services work together to provide intelligent functionality. Amazon Pinpoint offers targeted personalized communication at scale combined with two-way messaging.
This communication is to inform our government partners that all remaining customers in GCC, GCC-H, and DoD environments will be receiving these expanded logging capabilities in a staggered deployment over the next 30 days. Federal entities, managing complex environments of over 250,000 endpoints.
Data is the foundation for the next generation of publicsector services. Civica’s Jeff Hewitt discusses how to make the most of this valuable asset For publicsector organisations today, data has become a precious commodity. Where should publicsector organisations focus?
Greene, PublicSector Chief Technology Officer with OpenText Cybersecurity, it is time for government agencies to become more forward-leaning, especially considering the new National Cybersecurity Strategy (NCS), which underscores the need to disrupt threat actors. But according to Kevin E.
Expanded optical character recognition support is coming soon to Public Preview. Communication Compliance – new features are now in government cloud environments. Microsoft Tech Community for PublicSector Your community for discussion surrounding the publicsector, local and state governments.
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