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The Return to the Riverbend campaign, launched in fall 2021, yielded community input that the city used to create a master plan, released the following summer, for a new riverfront area. They also implemented an artificial intelligence (AI) chatbot to allow constituents to communicate with the office outside business hours.
I’m still downtown, working a block away from that magazine, trying to have a direct impact on this community. Mike and his four co-workers in the Programming and Communications Services department oversee all digital and print promotions. We’re also hoping to make time to develop general library marketing campaigns.
The Return to the Riverbend campaign, launched in fall 2021, yielded community input that the city used to create a master plan, released the following summer, for a new riverfront area. They also implemented an artificial intelligence (AI) chatbot to allow constituents to communicate with the office outside business hours.
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